FAQ : BAEC : status extensions & Tier Point (re)qualification thresholds reduced
#5299
Join Date: Dec 2017
Posts: 833
That doesn't surprise me. I always suspected that a flight on 1st/2nd Jan would slip though.
The easiest and quickest way was for BA to wait until the bulk of the 31st flights had been posted, and then do a bulk query of the customers that had met the 25% reduced tier points, which would then feed into the process to extend them.
Could they have unpicked whether it was a 31st flight vs 1st/2nd Jan. Obviously it's possible. But suspect it was a lot more complicated to do so for millions of accounts. So I suspect a (sensible) decision was taken that it was cheaper to let a few slip through, than expend more resource (which means money) to filter out those edge cases.
Enjoy another year...
(PS. Just because your 1st Jan flight slipped through, I'm not convinced every 1st Jan flight would have been included - just yours posted quickly enough before they ran their report)
The easiest and quickest way was for BA to wait until the bulk of the 31st flights had been posted, and then do a bulk query of the customers that had met the 25% reduced tier points, which would then feed into the process to extend them.
Could they have unpicked whether it was a 31st flight vs 1st/2nd Jan. Obviously it's possible. But suspect it was a lot more complicated to do so for millions of accounts. So I suspect a (sensible) decision was taken that it was cheaper to let a few slip through, than expend more resource (which means money) to filter out those edge cases.
Enjoy another year...
(PS. Just because your 1st Jan flight slipped through, I'm not convinced every 1st Jan flight would have been included - just yours posted quickly enough before they ran their report)
#5301
Join Date: Feb 2010
Location: London, UK
Programs: BA Exec Club, SIA KrisFlyer, Qantas FF, Emirates Skywards
Posts: 1,850
I've just received my email today saying I have another year of gold. I'm a Jan 8th membership year and got 1165 TP last year.
Also we can actually request physical cards now it seems. That's what the email said.
Also we can actually request physical cards now it seems. That's what the email said.
#5302
Join Date: Jan 2011
Location: UK
Programs: BA Gold
Posts: 854
Just received a second confirmatory (Gold retention) email today 😀 I think it may have been because a flight I completed on Wednesday took me over 1500 TPs anyway. The second email was slightly modified and did not mention the temporarily reduced threshold. You would have thought the BA IT systems would have picked up that I had already been renewed 😉
#5303
Join Date: Mar 2009
Location: UK
Programs: Mucci, Diamond Status & on the Supreme Council des Conseillers, BA Ag, Bonvoy GFL/Plat, xVS Au
Posts: 832
Just received a second confirmatory (Gold retention) email today 😀 I think it may have been because a flight I completed on Wednesday took me over 1500 TPs anyway. The second email was slightly modified and did not mention the temporarily reduced threshold. You would have thought the BA IT systems would have picked up that I had already been renewed 😉
#5304
Join Date: Jan 2011
Location: UK
Programs: BA Gold
Posts: 854
#5305
Join Date: Jan 2021
Posts: 299
Gold renewal received. To be honest this is the last year I think I'll be Gold unless the double tier points for holidays continues. Not actually chasing TPs this year as I know I won;'t get to gold and will soft land to silver anyway. 2 x Caribbean holidays on 241 vouchers + separate hotel booking is saving >10k off BA holidays prices.
Mrs Dr I_concur is so pissed off with BA she is telling us not to fly with them again anyway. And thats after F flights.
Mrs Dr I_concur is so pissed off with BA she is telling us not to fly with them again anyway. And thats after F flights.
#5309
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
As a datapoint, I got the GGL renewal e-mail, 5 hours ago and now my status is extended until 2024.
For those who would like a real time experience, after receiving the e-mail, it could take time for your status to get extended as I assume they are doing this manually.
For those who would like a real time experience, after receiving the e-mail, it could take time for your status to get extended as I assume they are doing this manually.
#5310
Suspended
Join Date: Oct 2021
Posts: 885
Heaven forbid that they would use their wonderful IT system to do this automatically :-)