FAQ : BAEC : status extensions & Tier Point (re)qualification thresholds reduced
#4114
Join Date: Feb 2020
Posts: 7
Thanks for your hope :)
to nowhere. Then tried to use ftv to pay for taxes on avios booking and the system would not let me. So that will be added to my complaint. Have 3k of FTV and cant use 1200 of it to pay for taxes on an Avios booking.
#4115
Join Date: Apr 2012
Location: LON
Programs: Mucci, BAEC, Eurostar
Posts: 3,261
I tried that for over 2 hours on chat and that lead
to nowhere. Then tried to use ftv to pay for taxes on avios booking and the system would not let me. So that will be added to my complaint. Have 3k of FTV and cant use 1200 of it to pay for taxes on an Avios booking.
to nowhere. Then tried to use ftv to pay for taxes on avios booking and the system would not let me. So that will be added to my complaint. Have 3k of FTV and cant use 1200 of it to pay for taxes on an Avios booking.
#4116
Join Date: Feb 2020
Posts: 7
You can only use FTVs for the same kind of booking, so cash if buying a cash ticket, or redemption if buying a redemption ticket. If they're FTVs and not evouchers (which would be normal for a redemption booking) then you'd have to phone in to use them, it can't be done online. With the call centre being what it is right now, it's tricky, but dem's da rules.
#4117
Join Date: Nov 2017
Posts: 1,196
Who knows, by May maybe they'll have employed one or two more people (yeah, I know, unlikely).
#4120
FlyerTalk Evangelist
Join Date: May 2014
Location: UK
Programs: BA Gold
Posts: 12,173
Why set themselves a timeframe and then miss it .. by a fair amount ?!
#4121
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,705
#4122
Join Date: Dec 2019
Location: UK
Programs: BAEC Silver
Posts: 651
I was just about to suggest this. I noticed the other day that the app didn't update when I made a nectar to Avios conversion no matter how many times I refreshed it, but the updated amount did show on the website. This may be an app issue why the new date isn't showing.
#4123
Join Date: Feb 2020
Posts: 7
#4125
FlyerTalk Evangelist
Join Date: May 2014
Location: UK
Programs: BA Gold
Posts: 12,173