24 hour hold or refunds?
Jun 8, 2020, 7:58 am
#1
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Join Date: Nov 2003
Location: Wesley Chapel, FL
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24 hour hold or refunds?
I’m looking at buying a multi leg itinerary in J/C for November. It’s a mix of AA and BA operates flights. The price ($2400) is the price if I book on BA and $5400 if I book on AA.
if I book on BA.com is there a 24 hour hold and is there a 24 hour grace period to cancel if booked for any reason. This feature is offered if one books on AA.com.
if I book on BA.com is there a 24 hour hold and is there a 24 hour grace period to cancel if booked for any reason. This feature is offered if one books on AA.com.
Jun 8, 2020, 8:12 am
#2
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Join Date: May 2014
Location: UK
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BA.com have a 24 hour cooling off period, so you can make the reservation and call up and cancel within 24 hours without penalty. I would double check this is in place in your country of residence, but this is quite clear in the conditions of carriage / T&Cs as you complete the booking.
https://www.britishairways.com/en-gb...#cancellations
Your right to cancel within 24 hours
If you have booked directly with British Airways and you notice a mistake with your booking after you have paid for your ticket(s), you can cancel your flight booking and claim a full refund without penalty, up to 24 hours from when you make the original booking. Refunds under these circumstances can be requested by calling our contact centres, with the exception of Avios bookings, which can be managed online.
Jun 8, 2020, 8:32 am
#3
FlyerTalk Evangelist
Original Poster
Join Date: Nov 2003
Location: Wesley Chapel, FL
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BA.com have a 24 hour cooling off period, so you can make the reservation and call up and cancel within 24 hours without penalty. I would double check this is in place in your country of residence, but this is quite clear in the conditions of carriage / T&Cs as you complete the booking.
https://www.britishairways.com/en-gb...#cancellations
https://www.britishairways.com/en-gb...#cancellations
Jun 8, 2020, 8:38 am
#4
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I guess that's more of a Q for the Covid Covid-19 BA Rebooking/Cancellation/Refund HELP & ADVICE *No Speculation etc* thread...
Jun 8, 2020, 10:53 am
#5
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
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Just to clarify the above a bit
- there is in many jurisdictions (but not all of them) an ability to pay £5 to £10 to hold a booking. This is known as a Hold Booking. The £5 to £10 is refunded if you confirm the final balance.
- there is, in some jurisdictions, the BA Holiday packages, involved flight + hire car or flight + hotel, this can involve making the final payment 3 weeks before travel. Even if you don't want a car or hotel, this can sometimes be cheaper than the flight booking. This is BA Holidays.
- in all jurisdictions (as far as I know) there is the ability to book a flight, pay for it (unlike AA's approach), then get a refund if you cancel within 24 hours. You can also amend without change fee in that 24 hours.
The first and last options can be combined, in many jurisdictions and in that order, to get potentially 95 hours to confirm.
Having said that at the moment you have to consider Buy with Confidence and Coronavirus Update 4, details in the thread above, which depends a bit on dates. Finally for those who want a booking but also want at least the option to pull out at the last minute (last 24 hours to be more precise) then this is a real benefit of Avios bookings, even for World Traveller flights, since the maximum loss would be £35.
- there is in many jurisdictions (but not all of them) an ability to pay £5 to £10 to hold a booking. This is known as a Hold Booking. The £5 to £10 is refunded if you confirm the final balance.
- there is, in some jurisdictions, the BA Holiday packages, involved flight + hire car or flight + hotel, this can involve making the final payment 3 weeks before travel. Even if you don't want a car or hotel, this can sometimes be cheaper than the flight booking. This is BA Holidays.
- in all jurisdictions (as far as I know) there is the ability to book a flight, pay for it (unlike AA's approach), then get a refund if you cancel within 24 hours. You can also amend without change fee in that 24 hours.
The first and last options can be combined, in many jurisdictions and in that order, to get potentially 95 hours to confirm.
Having said that at the moment you have to consider Buy with Confidence and Coronavirus Update 4, details in the thread above, which depends a bit on dates. Finally for those who want a booking but also want at least the option to pull out at the last minute (last 24 hours to be more precise) then this is a real benefit of Avios bookings, even for World Traveller flights, since the maximum loss would be £35.
Jun 8, 2020, 11:59 am
#6
FlyerTalk Evangelist
Original Poster
Join Date: Nov 2003
Location: Wesley Chapel, FL
Programs: American Airlines
Posts: 30,005
Just to clarify the above a bit
- there is in many jurisdictions (but not all of them) an ability to pay £5 to £10 to hold a booking. This is known as a Hold Booking. The £5 to £10 is refunded if you confirm the final balance.
- there is, in some jurisdictions, the BA Holiday packages, involved flight + hire car or flight + hotel, this can involve making the final payment 3 weeks before travel. Even if you don't want a car or hotel, this can sometimes be cheaper than the flight booking. This is BA Holidays.
- in all jurisdictions (as far as I know) there is the ability to book a flight, pay for it (unlike AA's approach), then get a refund if you cancel within 24 hours. You can also amend without change fee in that 24 hours.
The first and last options can be combined, in many jurisdictions and in that order, to get potentially 95 hours to confirm.
Having said that at the moment you have to consider Buy with Confidence and Coronavirus Update 4, details in the thread above, which depends a bit on dates. Finally for those who want a booking but also want at least the option to pull out at the last minute (last 24 hours to be more precise) then this is a real benefit of Avios bookings, even for World Traveller flights, since the maximum loss would be £35.
- there is in many jurisdictions (but not all of them) an ability to pay £5 to £10 to hold a booking. This is known as a Hold Booking. The £5 to £10 is refunded if you confirm the final balance.
- there is, in some jurisdictions, the BA Holiday packages, involved flight + hire car or flight + hotel, this can involve making the final payment 3 weeks before travel. Even if you don't want a car or hotel, this can sometimes be cheaper than the flight booking. This is BA Holidays.
- in all jurisdictions (as far as I know) there is the ability to book a flight, pay for it (unlike AA's approach), then get a refund if you cancel within 24 hours. You can also amend without change fee in that 24 hours.
The first and last options can be combined, in many jurisdictions and in that order, to get potentially 95 hours to confirm.
Having said that at the moment you have to consider Buy with Confidence and Coronavirus Update 4, details in the thread above, which depends a bit on dates. Finally for those who want a booking but also want at least the option to pull out at the last minute (last 24 hours to be more precise) then this is a real benefit of Avios bookings, even for World Traveller flights, since the maximum loss would be £35.
Nov 15, 2021, 12:47 pm
#8
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Jun 16, 2023, 4:21 pm
#10
Join Date: Nov 2016
Programs: Nectar Card
Posts: 1,092
Just to clarify the above a bit
- there is in many jurisdictions (but not all of them) an ability to pay £5 to £10 to hold a booking. This is known as a Hold Booking. The £5 to £10 is refunded if you confirm the final balance.
- there is, in some jurisdictions, the BA Holiday packages, involved flight + hire car or flight + hotel, this can involve making the final payment 3 weeks before travel. Even if you don't want a car or hotel, this can sometimes be cheaper than the flight booking. This is BA Holidays.
- in all jurisdictions (as far as I know) there is the ability to book a flight, pay for it (unlike AA's approach), then get a refund if you cancel within 24 hours. You can also amend without change fee in that 24 hours.
The first and last options can be combined, in many jurisdictions and in that order, to get potentially 95 hours to confirm.
Having said that at the moment you have to consider Buy with Confidence and Coronavirus Update 4, details in the thread above, which depends a bit on dates. Finally for those who want a booking but also want at least the option to pull out at the last minute (last 24 hours to be more precise) then this is a real benefit of Avios bookings, even for World Traveller flights, since the maximum loss would be £35.
- there is in many jurisdictions (but not all of them) an ability to pay £5 to £10 to hold a booking. This is known as a Hold Booking. The £5 to £10 is refunded if you confirm the final balance.
- there is, in some jurisdictions, the BA Holiday packages, involved flight + hire car or flight + hotel, this can involve making the final payment 3 weeks before travel. Even if you don't want a car or hotel, this can sometimes be cheaper than the flight booking. This is BA Holidays.
- in all jurisdictions (as far as I know) there is the ability to book a flight, pay for it (unlike AA's approach), then get a refund if you cancel within 24 hours. You can also amend without change fee in that 24 hours.
The first and last options can be combined, in many jurisdictions and in that order, to get potentially 95 hours to confirm.
Having said that at the moment you have to consider Buy with Confidence and Coronavirus Update 4, details in the thread above, which depends a bit on dates. Finally for those who want a booking but also want at least the option to pull out at the last minute (last 24 hours to be more precise) then this is a real benefit of Avios bookings, even for World Traveller flights, since the maximum loss would be £35.
Jun 16, 2023, 4:37 pm
#11
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,798
And 24 hours to fully cancel or amend without fee (but with any fare difference) also applies. Generally a fare quoted in pounds from the UK+ would be a UK POS, if booked on BA.com.