BA - Looking forward to welcoming us back!
Jun 3, 20, 5:26 am
#1
Original Poster
Join Date: Apr 2017
Posts: 478
BA - Looking forward to welcoming us back!
I note the homepage of BA.com has changed today, with a link through this page with regards to welcoming people back on board with various Covid-Secure measures in place.
Summary of link = various videos and information about what to expect as BA start services again.
https://www.britishairways.com/en-gb...clickpage=HOME
Summary of link = various videos and information about what to expect as BA start services again.
https://www.britishairways.com/en-gb...clickpage=HOME
Jun 3, 20, 5:41 am
#3
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 61,107
Well spotted, and some relatively detailed FAQs here:
https://www.britishairways.com/en-gb...e-onboard-faqs
https://www.britishairways.com/en-gb...e-onboard-faqs
Jun 3, 20, 5:52 am
#5
Join Date: Aug 2015
Location: Effectively grounded
Programs: BA GGL for a little while longer
Posts: 844
Our First Wing won’t be open initially, but we have opened dedicated desks for premium customers which are signposted at Terminal 5.
...
At this time, Fast Track is unavailable.
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At the moment, all our lounges are closed.
Can't wait 😱
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At this time, Fast Track is unavailable.
...
At the moment, all our lounges are closed.
Can't wait 😱
Jun 3, 20, 6:15 am
#9
FlyerTalk Evangelist
Join Date: Jul 1999
Location: ORD/MDW
Programs: BA/AA/AS/B6/WN/ UA/HH/MR and more like 'em but most felicitously & importantly MUCCI
Posts: 19,553
I firmly believe the public is compiling a mental s#!tlist of companies that responded to this event in brutal or self-serving ways.
Jun 3, 20, 6:21 am
#11
Join Date: Jan 2010
Posts: 7,464
Well spotted, and some relatively detailed FAQs here:
https://www.britishairways.com/en-gb...e-onboard-faqs
https://www.britishairways.com/en-gb...e-onboard-faqs
Jun 3, 20, 6:25 am
#12
Join Date: Aug 2006
Location: Switzerland
Posts: 1,321
Masks not compulsory, and weird (to me) advice to change them every 4 hours if worn. At the moment, I'll be flying any airline that makes mask wearing compulsory. This is only temporary though; I suspect I'll stop caring about that in a few months.
Plus, having remembered that weird infomercial showing someone nit-picking (hopefully not literally) a first-class seating area, and comparing it with reality on board and photos here, I don't believe BA's pictures or text regarding their new cleaning procedures.
Mainly, though, as I dropped to Bronze, I'll simply be flying the cheapest airline which at the moment appears to be Easyjet (short-haul) and Qatar or Cathay (long-haul).
And finally, despite all of the above, I'm currently not planning to fly anywhere for the next few weeks so what I wrote has no impact on anyone
Plus, having remembered that weird infomercial showing someone nit-picking (hopefully not literally) a first-class seating area, and comparing it with reality on board and photos here, I don't believe BA's pictures or text regarding their new cleaning procedures.
Mainly, though, as I dropped to Bronze, I'll simply be flying the cheapest airline which at the moment appears to be Easyjet (short-haul) and Qatar or Cathay (long-haul).
And finally, despite all of the above, I'm currently not planning to fly anywhere for the next few weeks so what I wrote has no impact on anyone
Jun 3, 20, 6:27 am
#13
Join Date: May 2009
Location: London
Programs: BA Gold, IHG Platinum, HH Diamond, Hertz PC,
Posts: 1,961
Well spotted, and some relatively detailed FAQs here:
https://www.britishairways.com/en-gb...e-onboard-faqs
https://www.britishairways.com/en-gb...e-onboard-faqs
Jun 3, 20, 6:37 am
#14
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,315
The videos are certainly high quality productions, and give a good idea of some of the changes ; even if BA’s policy relating to one of the key issues - the need for masks (whether for crew or passengers) - remains very ambiguous.
Anyone hoping for advance notification of catering arrangements ahead of their flight will find no help at all from the videos - not even from the one specifically titled ‘What to expect on board’ - which manages to be totally silent on what to expect onboard in the way of food & drink.
So it may be helpful to check out the FAQ section on the website. I’m not sure who does the proof-reading of the web content, but you can’t help wonder whether the information given is a) reliably accurate and / or b) somewhat conflicting .....
This is the first question & answer on ba.com about inflight catering :
Are meals provided on flights ?
Yes. Working closely with our caterers, we have made some changes to what’s available on board. Our new food service requires less interaction with our cabin crew, greatly reducing physical contact.
It is then followed up with this :
What meals are served on board ?
If you're travelling on a short-haul flight, We'll be offering complimentary light refreshments and water and hot drinks will be available on request. If you're travelling on a long-haul flight we'll be offering a selection of light refreshments as well as hot and soft drinks.
and then this .....
Can you still buy food on board ?
Our buy on board short-haul service will be temporarily suspended, but we'll be providing you with a complimentary meal instead.
So ......we can apparently now look forward to a ‘complimentary meal’ (as opposed to biscuits & water) in ET cabins. Sounds good - unless of course it turns out that the words ‘meals’ and ‘refreshments‘ are - in BA-parlance - fully interchangeable ............
Anyone hoping for advance notification of catering arrangements ahead of their flight will find no help at all from the videos - not even from the one specifically titled ‘What to expect on board’ - which manages to be totally silent on what to expect onboard in the way of food & drink.
So it may be helpful to check out the FAQ section on the website. I’m not sure who does the proof-reading of the web content, but you can’t help wonder whether the information given is a) reliably accurate and / or b) somewhat conflicting .....
This is the first question & answer on ba.com about inflight catering :
Are meals provided on flights ?
Yes. Working closely with our caterers, we have made some changes to what’s available on board. Our new food service requires less interaction with our cabin crew, greatly reducing physical contact.
It is then followed up with this :
What meals are served on board ?
If you're travelling on a short-haul flight, We'll be offering complimentary light refreshments and water and hot drinks will be available on request. If you're travelling on a long-haul flight we'll be offering a selection of light refreshments as well as hot and soft drinks.
and then this .....
Can you still buy food on board ?
Our buy on board short-haul service will be temporarily suspended, but we'll be providing you with a complimentary meal instead.
So ......we can apparently now look forward to a ‘complimentary meal’ (as opposed to biscuits & water) in ET cabins. Sounds good - unless of course it turns out that the words ‘meals’ and ‘refreshments‘ are - in BA-parlance - fully interchangeable ............
