BA - Looking forward to welcoming us back!

Old Jun 3, 20, 5:26 am
  #1  
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BA - Looking forward to welcoming us back!

I note the homepage of BA.com has changed today, with a link through this page with regards to welcoming people back on board with various Covid-Secure measures in place.

Summary of link = various videos and information about what to expect as BA start services again.

https://www.britishairways.com/en-gb...clickpage=HOME
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Old Jun 3, 20, 5:38 am
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I can't believe it doesn't mention status renewal. I'm furious
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Old Jun 3, 20, 5:41 am
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Well spotted, and some relatively detailed FAQs here:
https://www.britishairways.com/en-gb...e-onboard-faqs
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Old Jun 3, 20, 5:51 am
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Welcome back - video

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Old Jun 3, 20, 5:52 am
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Our First Wing won’t be open initially, but we have opened dedicated desks for premium customers which are signposted at Terminal 5.
...
At this time, Fast Track is unavailable.
...
At the moment, all our lounges are closed.


Can't wait 😱
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Old Jun 3, 20, 5:54 am
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I can most certainly wait lol.
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Old Jun 3, 20, 6:04 am
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Originally Posted by mikeyfly View Post
I can't believe it doesn't mention status renewal. I'm furious
And lack of the alcohol. I am more furious than you x 10.
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Old Jun 3, 20, 6:07 am
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I'd feel far safer if I wasn't having to trust cabin crew who will be thoroughly demoralised having just been shafted by the company in addition to all the other problems.
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Old Jun 3, 20, 6:15 am
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Originally Posted by Dover2Golf View Post
I'd feel far safer if I wasn't having to trust cabin crew who will be thoroughly demoralised having just been shafted by the company in addition to all the other problems.
Shameful treatment of employees means I will be paying more attention to other airlines' "welcome backs" for a long time to come.

I firmly believe the public is compiling a mental s#!tlist of companies that responded to this event in brutal or self-serving ways.
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Old Jun 3, 20, 6:15 am
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Having to wear a mask for 4 hours will be the most irritating thing.
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Old Jun 3, 20, 6:21 am
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Originally Posted by corporate-wage-slave View Post
Well spotted, and some relatively detailed FAQs here:
https://www.britishairways.com/en-gb...e-onboard-faqs
They have clearly taken a lot of time to write a thorough FAQ with plenty of detail with good clarity. Good job, compared to some airlines.
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Old Jun 3, 20, 6:25 am
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Masks not compulsory, and weird (to me) advice to change them every 4 hours if worn. At the moment, I'll be flying any airline that makes mask wearing compulsory. This is only temporary though; I suspect I'll stop caring about that in a few months.

Plus, having remembered that weird infomercial showing someone nit-picking (hopefully not literally) a first-class seating area, and comparing it with reality on board and photos here, I don't believe BA's pictures or text regarding their new cleaning procedures.

Mainly, though, as I dropped to Bronze, I'll simply be flying the cheapest airline which at the moment appears to be Easyjet (short-haul) and Qatar or Cathay (long-haul).

And finally, despite all of the above, I'm currently not planning to fly anywhere for the next few weeks so what I wrote has no impact on anyone
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Old Jun 3, 20, 6:27 am
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Originally Posted by corporate-wage-slave View Post
Well spotted, and some relatively detailed FAQs here:
https://www.britishairways.com/en-gb...e-onboard-faqs
so BA continues with “British Rail” sandwiches and no booze, even in F
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Old Jun 3, 20, 6:37 am
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The videos are certainly high quality productions, and give a good idea of some of the changes ; even if BA’s policy relating to one of the key issues - the need for masks (whether for crew or passengers) - remains very ambiguous.

Anyone hoping for advance notification of catering arrangements ahead of their flight will find no help at all from the videos - not even from the one specifically titled ‘What to expect on board’ - which manages to be totally silent on what to expect onboard in the way of food & drink.

So it may be helpful to check out the FAQ section on the website. I’m not sure who does the proof-reading of the web content, but you can’t help wonder whether the information given is a) reliably accurate and / or b) somewhat conflicting .....

This is the first question & answer on ba.com about inflight catering :

Are meals provided on flights ?

Yes. Working closely with our caterers, we have made some changes to what’s available on board. Our new food service requires less interaction with our cabin crew, greatly reducing physical contact.

It is then followed up with this :

What meals are served on board ?

If you're travelling on a short-haul flight, We'll be offering complimentary light refreshments and water and hot drinks will be available on request. If you're travelling on a long-haul flight we'll be offering a selection of light refreshments as well as hot and soft drinks.

and then this .....

Can you still buy food on board ?

Our buy on board short-haul service will be temporarily suspended, but we'll be providing you with a complimentary meal instead.


So ......we can apparently now look forward to a ‘complimentary meal’ (as opposed to biscuits & water) in ET cabins. Sounds good - unless of course it turns out that the words ‘meals’ and ‘refreshments‘ are - in BA-parlance - fully interchangeable ............
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Old Jun 3, 20, 6:37 am
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Originally Posted by BearX220 View Post
I firmly believe the public is compiling a mental s#!tlist of companies that responded to this event in brutal or self-serving ways.
100%.
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