May 28, 2020, 8:02 am

FlyerTalk Forums Expert How-Tos and Guides

Last edit by: BAeuro

New Routes

Heathrow - Antalya
Heathrow - Antigua
Heathrow - Barbados
Heathrow - Bermuda
~~Heathrow - Cancun~~ (Now Suspended)
~~Heathrow - Cluj-Napoca~~ (Cancelled before launch)
~~Heathrow - Gdańsk~~ (Cancelled before launch)
Heathrow - Lahore
Heathrow - Malé
Heathrow - Mauritius
~~Heathrow - Menorca~~ (Now Suspended)
Heathrow - Newquay
Heathrow - Nuremberg (begins 27th March 2022)
Heathrow - Orlando
Heathrow - Perugia (begins 27th June 2022)
Heathrow - Ponta Delgada (begins 2nd July 2022)
Heathrow - Portland (begins 3rd June 2022)
~~Heathrow - Riga~~ (Cancelled before launch)
Heathrow - Saint Lucia
Heathrow - São Paulo - Buenos Aires (begins 9th December 2021 - New Combined Route)
Heathrow - Terceira (begins 10th July 2022)
~~Heathrow - Wroclaw~~ (Cancelled before launch)

Gatwick - Doha
Gatwick - Islamabad (begins 27th March 2022 - Switching from LHR)
Gatwick - Manchester (begins 27 March 2022)
Gatwick - Montego Bay

London City - Barcelona (begins 19th June 2022)
London City - Belfast City
~~London City - Gibraltar~~ (Now Suspended)
London City - Guernsey
London City - Jersey
London City - Luxembourg (begins 27th March 2022)
London City - Milan Malpensa (begins 27th March 2022)
London City - Salzburg (begins Feb 2022)
London City - San Sebastián (begins 8th July 2022)
London City - Thessaloniki (begins 18th June 2022)

~~Manchester - Faro~~ (Now Suspended)
~~Manchester - Porto~~ (Now Suspended)

~~Newcastle - Faro~~ (Now Suspended)

~~Edinburgh - Faro~~ (Now Suspended)
Edinburgh - Guernsey

Belfast City - Birmingham
Belfast City - Exeter
Belfast City - Glasgow
Belfast City - Leeds/Bradford
Belfast City - London City
Belfast City - Newquay

Southampton - Alicante
Southampton - Bergerac
Southampton - Berlin
Southampton - Chambery (begins 18th December 2021)
Southampton - Edinburgh
Southampton - Faro
Southampton - Florence (begins 30th April 2022)
Southampton - Ibiza
Southampton - Limoges (begins 14th May 2022)
Southampton - Malaga
Southampton - Mykonos
Southampton - Nice (begins 14th May 2022)
Southampton - Palma de Mallorca
Southampton - Salzburg (begins 11th December 2021)

——————————————————————————————
Terminated Routes

Heathrow - Abu Dhabi
Heathrow - Beirut
Heathrow - Buenos Aires (Direct Service)
Heathrow - Calgary
Heathrow - Charleston
Heathrow - Dammam (via Bahrain)
Heathrow - Doha
Heathrow - Durban
Heathrow - Helsinki - Specific thread
Heathrow - Islamabad (ends 9th December 2021 - Switching to LGW)
Heathrow - Jeddah (short adhoc operation in July over Hajj)
Heathrow - Kuala Lumpur
Heathrow - Leeds Bradford - Specific thread
Heathrow - Montpellier
Heathrow - Moscow SVO - Specific thread
Heathrow - Muscat
Heathrow - Osaka
Heathrow - Podgorica
Heathrow - Seoul
Heathrow - Seychelles

Gatwick - Almeria
Gatwick - Bermuda
Gatwick - Bilbao
Gatwick - Cape Town
Gatwick - Cologne
Gatwick - Edinburgh
Gatwick - Genoa
Gatwick - Las Vegas
Gatwick - Lima
Gatwick - Malé
Gatwick - Milan Bergamo
Gatwick - Nuremberg
Gatwick - Toronto
Gatwick - Vienna

London City - Gibraltar
London City - Isle of Man
London City - Manchester
London City - Milan Linate
London City - Munich
London City - New York JFK (A318 retirement)
London City - Rome
London City - Venice

Stansted - Berlin
Stansted - Chambery
Stansted - Faro
Stansted - Florence
Stansted - Ibiza
Stansted - Malaga
Stansted - Mykonos
Stansted - Palma de Mallorca

Manchester - Alicante
Manchester - Faro
Manchester - Florence
Manchester - Ibiza
Manchester - Malaga
Manchester - Mykonos
Manchester - Nice
Manchester - Palma de Mallorca

Newcastle - Faro

Edinburgh - Faro

——————————————————————————————
Routes Switching from Long Haul to Short Haul

Heathrow - Amman
Heathrow - Cairo
Heathrow - Moscow DME

——————————————————————————————

Temporary Suspensions for W21

Heathrow - Billund
Heathrow - Pisa
Heathrow - San Jose, CA
Heathrow - Sydney

Gatwick - Alicante
Gatwick - Dubrovnik

London City - Nice

——————————————————————————————

NB: All LGW Short-Haul services will depart from LHR up to and including 26 March 2022 (excluding LGW-GLA/MAN)

COVID-19 BA Suspended Routes, Changes in The BA Network, Speculation & Discussion

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Dec 16, 2020, 11:42 pm

#331

Adam Smith

Moderator, Air Canada; FlyerTalk Evangelist

Join Date: Feb 2015

Location: YYC

Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver

Posts: 16,772

Quote:

Originally Posted by quemalo

If your YYC flight is April or later, you can also rebook via SEA on AS. You fly by YYC on the way to SEA, but at least it's a short flight back.

Also good advice. AS is typically 2-3x daily YYC-SEA, so fewer options than WS YYC-YVR (typically more like 15x daily), but as far as travel time goes, pretty similar to YVR, and definitely superior to DFW, ORD, YYZ, or YUL.

Dec 17, 2020, 2:49 am

#332

fdem

formerly fdemoulin

Join Date: Jun 2010

Location: UK

Programs: SPG Lifetime Platinum, BA Silver, Virgin Flying Club Red

Posts: 916

Just had my BKK flight cancelled in March. To be honest I was pleased as I don’t think there is any chance of Thailand opening up to normal tourism so soon. Had booked using avios 2 for 1 in their half price sale. Was delighted to see I could change the flight online to November ( still not sure if it will be ok to travel but better odds) no increase in avios into BK in CW and returning from SIN in F.

Dec 17, 2020, 3:09 am

#333

DFB_london

Suspended

Join Date: Jan 2005

Location: London

Programs: plenty - ggl, ccr, etc, etc.

Posts: 1,704

Quote:

Originally Posted by quemalo

If your YYC flight is April or later, you can also rebook via SEA on AS. You fly by YYC on the way to SEA, but at least it's a short flight back.

might be useful for a Canadian resident US citizen, but for anyone else that means:

clearing US CBP with the queues and connection risk.

Going through airport security queue at Seattle

then, queue again for Canadian immigration.

sounds like a very stressful way to make (or possibly miss) a connection

Dec 17, 2020, 3:12 am

#334

DFB_london

Suspended

Join Date: Jan 2005

Location: London

Programs: plenty - ggl, ccr, etc, etc.

Posts: 1,704

Quote:

Originally Posted by tom139

Gutted about SEZ and a huge blow to tourism there.

A once weekly marginal flight isn’t really a blow. Loss of the far more frequent Emirates service would be.

Dec 17, 2020, 3:43 am

#335

Confus

Join Date: Nov 2017

Posts: 3,061

Quote:

Originally Posted by BAeuro

Is anyone else surprised Doha didn’t get axed? They’ve binned a fair few ME routes but kept one which Qatar serves very well from both LHR and LGW. Why didn’t they hand the route over to Qatar much like they did with Finnair and Helsinki.

No, because the Qatar JB has always included a minimum service level by both carriers. That’s why even in better times the DOH flight ran with incredibly low loads. It fits with QR’s narrative of ’joint’ rather than ‘takeover’.

BAeuro likes this.

Dec 17, 2020, 3:58 am

#336

tom139

Join Date: Feb 2006

Location: UK

Programs: MUCCI, British Airways Executive Club Gold

Posts: 1,795

Quote:

Originally Posted by DFB_london

A once weekly marginal flight isn’t really a blow. Loss of the far more frequent Emirates service would be.

Was it not 3 times a week?

Dec 17, 2020, 4:03 am

#337

corporate-wage-slave

Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club

Join Date: Feb 2010

Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer

Posts: 63,804

I've put the rebooking guidelines for the longhaul cancellations in the main Rebook thread, in post 4992.

Dec 17, 2020, 5:16 am

#338

gallagher

Join Date: Jan 2005

Programs: Aegean Airlines Silver, British Airways Gold, Virgin Atlantic Silver

Posts: 1,740

Quote:

Originally Posted by peck

Well I finally got through to the gold line and they swapped from KUL to SIN without any issue whatsoever. I was also booked on a 2-4-1 in the recent 50% Avios sale, so happy the booking has been retained; SIN and KUL both work equally well for this trip. Thanks BA

after a total of over 4 hours on hold I got through to a very helpful guy at EC.
So my KUL return flight cancelled by BA booking 2-4-1 50% Avios sale:
could not be moved to another one world carrier
could not be moved to SIN
Must be to KUL as destination before end of June 2021
i queried all of these statements but a supervisor confirmed
So moved to latest flight with Avios availability in the hope BA become a bit more lenient at some point before my new departure date

Dec 17, 2020, 5:19 am

#339

banzani

Join Date: Dec 2008

Programs: M&M FQT, BA G, Bonvoy LTT, WoH GLOB

Posts: 960

Quote:

Originally Posted by Confus

No it’s not, it’s standard practice and happens every time a route is cancelled. And if you actually think about it, entirely reasonable it does too. They can’t announce to a competitor that they're pulling out of a route before it’s announced publicly. But the standard IATA disruption rebooking regs only cover cancellations close to departure. So once the announcement is made, rev man quickly get in touch with counterparts at other airlines to ask for help in rebooking, and agree rates/terms if they don’t already exist (some airlines have standing terms, others do it ad hoc). This takes a couple of days, especially given time zone differences, after which it’s released to the call centres and travel agents as a rebooking guideline. It also explains why there’s often multiple iterations of guidelines as additional airlines are added. So the usual advice of not panicking and waiting a few days for things to settle down (unless travel is imminent) very much applies.

I can confirm that this is almost verbatim what the GGL Rep told me today. I was asking about Options for an ICN Avios Booking which included GUF2 vouchers, yesterday I was told pretty much any OW option out of ICN would work. Today I was told it would be more Avios since the vouchers would not be applied to another carrier. Upon gently pushing why not (since BA canceled the flight) she explained that this is just the current state of affairs, and different rules might be applicable within a couple of days as soon as they have agreed the exact terms with other carriers. So I will just call again next week to see what the options look like.

Dec 17, 2020, 5:34 am

#340

Sam Bee

Join Date: Oct 2006

Location: London

Programs: Many. Too many. I came here to cut them down. I failed.

Posts: 2,999

Quote:

Originally Posted by tom139

Was it not 3 times a week?

I make it twice a week - Wed & Sat!

But I was told yesterday that Seychelles only attracted 25,000 Brits in 2019. That's basically both BA flights full on the basis that all UK Passport holders originate from UK, and don't fly on any other carriers. Very marginal, even if there is a small increase this year. Chatting to a luxury tour operator (who quoted the stats) they are selling 70% Maldives, 29% Caribbean and 1% elsewhere - and said losing Seychelles is really no great loss. Of course, to some individuals it will be, but not in the greater scope of things.

Dec 17, 2020, 6:56 am

#341

London21

Join Date: Nov 2014

Programs: BA Silver, Virgin Gold

Posts: 197

Quote:

Originally Posted by Sam Bee

doesnt surprise me. I always found Seychelles egregiously priced and poor service compared to maldives for example

Dec 17, 2020, 7:08 am

#342

Aston100

Join Date: Oct 2018

Location: United Kingdom

Posts: 427

Quote:

Originally Posted by gallagher

They have been coming out with so much random BS it's ridiculous.
It feels like they are just making it up as they go along.
1st call, options = reroute with QR; BA to SIN; Refund
2nd call, options = BA to SIN; refund (no reroute with QR or any other airline)
3rd call, option = FTV (literally that was the only option, not even a refund).
This is on the Youfirst line. You'd think they'd have better trained staff surely?

Dec 17, 2020, 7:51 am

#343

gallagher

Join Date: Jan 2005

Programs: Aegean Airlines Silver, British Airways Gold, Virgin Atlantic Silver

Posts: 1,740

Quote:

Originally Posted by Aston100

very frustrating- but as my flight was tomorrow and I’d already waited over 4 hours on hold I didn’t have the option to hang up and call back -(

Dec 17, 2020, 9:06 am

#344

BAeuro

Join Date: Oct 2018

Location: London, UK

Programs: BAEC

Posts: 3,440

Well it seems the Doha service is on its way to Gatwick too from the 28th March 2021.

LGW-DOH
14:05-22:50

DOH-LGW
01:05-06:20

Dec 17, 2020, 9:54 am

#345

Adam Smith

Moderator, Air Canada; FlyerTalk Evangelist

Join Date: Feb 2015

Location: YYC

Programs: AC SE MM, FB Plat, WS Plat, BA Silver, DL GM, Marriott Plat, Hilton Gold, Accor Silver

Posts: 16,772

Quote:

Originally Posted by DFB_london

Going UK-US-Canada would be somewhat of a pain, as you've described. In the opposite direction though, it's not too bad - you go through security and clear US Customs in YYC. US Customs lines at YYC are rarely long, and check-in cut-off is T-60, so barring any issues with your own immigration status, you're guaranteed not to waste hours in line at CBP. Once you land at SEA, it's the same as a domestic connection - no security, no customs, just go straight to the lounge or to your next flight.