JAL First Awards Pulled?
May 28, 2020, 6:18 am
#1
Original Poster
Join Date: Mar 2018
Posts: 56
JAL First Awards Pulled?
Anyone notice that JAL first awards haven't been showing on BA's website lately? Lately, search results have come up saying "First Cabin not operated on this flight". This is despite selling the same ticket for cash on their own site! I've checked JAL's website and they're still offering the award in F, as well as selling it for cash. This doesn't seem to be a LHR specific issue. The same problem comes up for JFK, LAX, SFO, CDG, etc.
I reached out on Twitter and received the standard, "It isn't showing because the first cabin is not operated on this route." response. That's not the case, so anyone know what's going on here?
JAL F for sale on BA.com
JAL F cabin "not operated" for award redemptions
I reached out on Twitter and received the standard, "It isn't showing because the first cabin is not operated on this route." response. That's not the case, so anyone know what's going on here?
JAL F for sale on BA.com
JAL F cabin "not operated" for award redemptions
May 28, 2020, 6:29 am
#2
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,399
Others may be able to offer more specific / comprehensive data, but I myself have found F class award space (via ba.com) to be something of a rarity for quite some time ...... ie. not just in recent weeks during Covid.
May 28, 2020, 6:37 am
#3
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,957
Anyone notice that JAL first awards haven't been showing on BA's website lately? Lately, search results have come up saying "First Cabin not operated on this flight". This is despite selling the same ticket for cash on their own site! I've checked JAL's website and they're still offering the award in F, as well as selling it for cash. This doesn't seem to be a LHR specific issue. The same problem comes up for JFK, LAX, SFO, CDG, etc.
I reached out on Twitter and received the standard, "It isn't showing because the first cabin is not operated on this route." response. That's not the case, so anyone know what's going on here?
JAL F for sale on BA.com
JAL F cabin "not operated" for award redemptions
I reached out on Twitter and received the standard, "It isn't showing because the first cabin is not operated on this route." response. That's not the case, so anyone know what's going on here?
JAL F for sale on BA.com
JAL F cabin "not operated" for award redemptions
Last edited by KARFA; May 28, 2020 at 6:56 am
May 28, 2020, 6:47 am
#4
Original Poster
Join Date: Mar 2018
Posts: 56
I've still been able to find first seats on BA and Cathay. It just seems to be JAL that's having issues.
May 28, 2020, 7:03 am
#5
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,399
May 28, 2020, 7:06 am
#6
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,957
May 28, 2020, 8:06 am
#8
Suspended
Join Date: Dec 2009
Location: En Route
Programs: Many
Posts: 6,798
Flights like JL 5 operated by 77W that for sure DO have F are showing either "unavailable" or "first cabin not operated" on the BA website though. I couldn't find any JL F seats on the BA website, then I searched on AA.com and managed to book a JL F award ticket with AA miles, all while BA continued to say the seat didn't exist. Ticket has been confirmed and issued.
May 28, 2020, 9:22 am
#9
Original Poster
Join Date: Mar 2018
Posts: 56
Flights like JL 5 operated by 77W that for sure DO have F are showing either "unavailable" or "first cabin not operated" on the BA website though. I couldn't find any JL F seats on the BA website, then I searched on AA.com and managed to book a JL F award ticket with AA miles, all while BA continued to say the seat didn't exist. Ticket has been confirmed and issued.
May 28, 2020, 9:27 am
#10
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Location: En Route
Programs: Many
Posts: 6,798
May 28, 2020, 9:33 am
#11
Join Date: Jul 2014
Location: Cape Cod
Programs: Free agent
Posts: 1,535
This happens pretty regularly. Inventory from JAL in J and F will disappear on certain flights and routes for days at a time on both BA and AA. After a few days of checking it will usually show back up. I watched JAL3/4 and 5/6 for about 3 months while planning some award travel earlier this year. Calling in is the surest way to check the inventory.
May 28, 2020, 1:21 pm
#14
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