Update on book with confidence vouchers
Apr 28, 2020, 3:10 am
#2
Join Date: Oct 2017
Programs: Honors Diamond
Posts: 1,634
It looks to me that existing vouchers have also been extended, though not 100% explicit. If so that’s good news for me at least.
BA emailed directly about this morning about my booking in June. Although I will be waiting to see if it gets cancelled.
BA emailed directly about this morning about my booking in June. Although I will be waiting to see if it gets cancelled.
Apr 28, 2020, 3:24 am
#4
Suspended
Original Poster
Join Date: Dec 2019
Posts: 629
yes vouchers already issued also extended
Apr 28, 2020, 4:30 am
#5
Join Date: Oct 2017
Programs: Honors Diamond
Posts: 1,634
of my future travel. However I have some vouchers in hand for a flight which did still operate and for some small BA holidays elements. It’s the latter ones that I was wondering If I would be able to use in a year, as I believe they can only be used against new BA Holidays bookings which is more limiting.
Apr 28, 2020, 4:36 am
#6
Join Date: Mar 2017
Location: Lincolnshire, UK
Programs: BA GGL - maybe only briefly!
Posts: 1,378
That's good, thanks Hawk. However, vouchers were initially valid for use within 12 months of the original booking - vouchers for flights in June or July will have a much shorter validity. Wouldn't a 12 month validity be a better option and at least allow people to travel over the same dates next year - eg over the same BH weekend or the same school holiday etc? I don't really want to postpone my summer (June) trip to sometime in winter or spring.
Edit: Misread the end date - as noted below. RTFQ!
Edit: Misread the end date - as noted below. RTFQ!
Last edited by vintagepilot; Apr 28, 2020 at 4:44 am
Apr 28, 2020, 4:39 am
#7
Join Date: Sep 2000
Posts: 5,398
That's good, thanks Hawk. However, vouchers were initially valid for use within 12 months of the original booking - vouchers for flights in June or July will have a much shorter validity. Wouldn't a 12 month validity be a better option and at least allow people to travel over the same dates next year - eg over the same BH weekend or the same school holiday etc? I don't really want to postpone my summer (June) trip to sometime in winter or spring.
Apr 28, 2020, 5:03 am
#10
Join Date: Oct 2019
Location: clue is in the nym
Programs: BA Gold, TP Gold, VS Gold, Hilton Diamond, IHG Diamond, Hyatt Globalist, Marriott Platinum
Posts: 826
Have these been coded into the system for use online yet or are we still going to have to call the helpdesk in order to use them?
Apr 28, 2020, 5:18 am
#11
Join Date: Jun 2015
Location: LHR, LGW
Programs: BAEC
Posts: 3,405
How do you use a voucher?
Once you receive your voucher via email, call our contact centre and quote the voucher code to use it. Call volumes are extremely high at the moment due to the unprecedented circumstances so please bear with us if it takes some time for us to help with your booking. Thank you for your understanding during these challenging times.
Once you receive your voucher via email, call our contact centre and quote the voucher code to use it. Call volumes are extremely high at the moment due to the unprecedented circumstances so please bear with us if it takes some time for us to help with your booking. Thank you for your understanding during these challenging times.
Apr 28, 2020, 11:39 am
#15
Join Date: Jul 2011
Location: LHR / LAS
Programs: BA GfL, GGL/CCR
Posts: 2,409
241s and GUFs are all extended as well, hence why getting the voucher is sometimes good. Unless they go bust of course!
Edit. Already mentioned above.
Edit edit . Also ggl jokers are included.
Edit. Already mentioned above.
Edit edit . Also ggl jokers are included.
