Cancelled return flight
Apr 17, 2020, 4:42 pm
#1
Original Poster
Join Date: Dec 2007
Location: Portland
Programs: MVPGold 75K
Posts: 492
Cancelled return flight
Quick question, if I have flown outbound segment last year, and this may, my return flight is cancelled in CW, how much of money is returned. Is it 50% or the whole amount. I cannot find anywhere what is the refund policy, if only return flight is cancelled and half of the ticket is already used.
Thanks
Thanks
Apr 17, 2020, 5:06 pm
#2
Join Date: Aug 2014
Posts: 2,657
Quick question, if I have flown outbound segment last year, and this may, my return flight is cancelled in CW, how much of money is returned. Is it 50% or the whole amount. I cannot find anywhere what is the refund policy, if only return flight is cancelled and half of the ticket is already used.
Thanks
Thanks
Apr 17, 2020, 5:33 pm
#3
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,168
Quick question, if I have flown outbound segment last year, and this may, my return flight is cancelled in CW, how much of money is returned. Is it 50% or the whole amount. I cannot find anywhere what is the refund policy, if only return flight is cancelled and half of the ticket is already used.
Thanks
Thanks
Proper government taxes and fees would be separated for the calculation.
And you would find those to be asymetric because of e.g. UK APD. You can get an idea by checking the detailed fare breakdowns for the amount you paid for your return booking against those for a separate outbound and separate inbound.
The fare element would also depend on how it was constructed in the first place. Sometimes the outbound is a lot more than the inbound.
Apr 17, 2020, 5:34 pm
#4
Suspended
Join Date: Dec 2019
Posts: 629
Quick question, if I have flown outbound segment last year, and this may, my return flight is cancelled in CW, how much of money is returned. Is it 50% or the whole amount. I cannot find anywhere what is the refund policy, if only return flight is cancelled and half of the ticket is already used.
Thanks
Thanks
Apr 17, 2020, 7:19 pm
#5
Join Date: Dec 2000
Location: Charleston, SC, USA
Programs: Avis Pref+, Hyatt Explorist, Marriott Life Gold, Honors Silver, IHG Plat via MC.
Posts: 6,786
If you can get your receipt with the fare calculation. it should show the base fare as well as taxes & fees for each direction, as answered above. One more complication, but this is probably rare in CW, is that if your fare required a return--ticket purchase, and it were your own choice to cancel under normal non-COVID circumstances they could choose to refund only (total paid) minus (what a one-way would have cost you.)
The fact that the airline has cancelled your flight gives you a right to a cash refund, and special rules during COVID-19 strengthen your case.
The fact that the airline has cancelled your flight gives you a right to a cash refund, and special rules during COVID-19 strengthen your case.
Last edited by Brendan; Apr 18, 2020 at 12:42 pm Reason: Brunos's correction below!
Apr 17, 2020, 7:25 pm
#6
Join Date: Jan 2016
Programs: BAEC Gold
Posts: 165
If you can get your receipt with the fare calculation. it should show the base fare as well as taxes & fees for each direction, as answered above. One more complication, but this is probably rare in CW, is that if your fare required a return--ticket purchase, under normal non-COVID circumstances they could refund only (total paid) minus (what a one-way would have cost you.)
Apr 17, 2020, 10:35 pm
#7
FlyerTalk Evangelist
Join Date: Jul 2006
Location: Hong Kong, France
Programs: FB , BA Gold
Posts: 15,542
If you can get your receipt with the fare calculation. it should show the base fare as well as taxes & fees for each direction, as answered above. One more complication, but this is probably rare in CW, is that if your fare required a return--ticket purchase, under normal non-COVID circumstances they could refund only (total paid) minus (what a one-way would have cost you.)
Apr 17, 2020, 11:29 pm
#8
Join Date: Feb 2002
Location: DUB/ORD/SIN/PVG
Programs: EI AerClub Concierge, EK Gold, BA Gold, BD Gold (Retired), HHonors Diamond, Bonvoy Lifetime Gold
Posts: 2,923
Assuming the OP still wants to make the return trip this may be the most valuable option to push for rather than a partial refund.
Apr 18, 2020, 1:56 pm
#10
Join Date: Dec 2009
Location: Perth WA/ UK
Programs: BA Gold, Priority Club Gold, Accor Silver, Virgin Australia Gold
Posts: 1,748
My domestic.outbound was flown. My return was cancelled by BA and no alternative offered. Ok asked for a voucher for the return. They said no. But would keep the return open ended for me and I would.be required to call them to reinstate using same PNR when I was ready. I may not ever be now ready or need to use the return sector. Hey ho.
