Avios Refund less than Avios cost??
Apr 15, 2020, 11:15 am
#1
Original Poster
Join Date: Mar 2011
Location: Herts, UK
Programs: BAEC GGL, HH Diamond.
Posts: 3,176
Avios Refund less than Avios cost??
I paid 10000 avios for a flight back from Valencia (+ 50 pence!) in May
Just phoned and got a refund, but only had 8473 avios back in my account
Is this correct?
Thanks
Just phoned and got a refund, but only had 8473 avios back in my account
Is this correct?
Thanks
Apr 15, 2020, 11:16 am
#2
Suspended
Join Date: Dec 2019
Posts: 629
do you have a household acct? If so check the statement of the other ppls in the account you will find them there
Apr 15, 2020, 11:16 am
#3
Join Date: Feb 2018
Location: Sussex, UK
Programs: BA Silver
Posts: 489
Apr 15, 2020, 11:17 am
#4
Join Date: Mar 2012
Location: London
Programs: BA Silver Seigneur des Horaires des Mucci.
Posts: 2,047
Apr 16, 2020, 5:29 am
#8
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,193
The value of avios is not linked to the value of the pound (or any other currency)
The reason was as posited earlier and confrmed by the OP that they are part of a household account so the avios were taken pro rata from each acount and then returned from whence they came when the tiket was refunded.
Apr 17, 2020, 6:05 am
#9
Join Date: May 2014
Posts: 411
While not linked to the amount of avios returned there has been an avios devaluation though meaning the flight could not be rebooked for 10000 avios. It now seems to cost an additional 1000 avios at the 50p price point for any routes I have looked at. So therefore it would now cost 11000 avios+50p off peak on this route for a one way flight.