Cash refund timeline
Apr 11, 2020, 6:47 am
#1
Original Poster
Join Date: Aug 2012
Programs: KLM Plat, BA Bronze
Posts: 383
Cash refund timeline
What’s people’s experience on cash refund timelines. This was a flex Y ticket cancelled before travel.
Currently been nearly 5 weeks and only 1 of the 2 tickets has been refunded. It took 3 before I could speak to someone and I now get the stock answer that I have to be patient as they have 60’000 to
process. I have also recently raised a case with the credit card supplier.
Currently been nearly 5 weeks and only 1 of the 2 tickets has been refunded. It took 3 before I could speak to someone and I now get the stock answer that I have to be patient as they have 60’000 to
process. I have also recently raised a case with the credit card supplier.
Apr 11, 2020, 6:50 am
#2
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,888
What’s people’s experience on cash refund timelines. This was a flex Y ticket cancelled before travel.
Currently been nearly 5 weeks and only 1 of the 2 tickets has been refunded. It took 3 before I could speak to someone and I now get the stock answer that I have to be patient as they have 60’000 to
process. I have also recently raised a case with the credit card supplier.
Currently been nearly 5 weeks and only 1 of the 2 tickets has been refunded. It took 3 before I could speak to someone and I now get the stock answer that I have to be patient as they have 60’000 to
process. I have also recently raised a case with the credit card supplier.
Also see this post, at this stage I think you are advised to PM to BA refund helper https://www.flyertalk.com/forum/32267001-post259.html
