Originally Posted by corporate-wage-slave

and whether the French can expect to enjoy their main summer holidays or not

Originally Posted by corporate-wage-slave

For those who speak French, here is the interview:
https://www.rtl.fr/actu/politique/co...peu-7800421125

The word that got left off the press reports is "quasiment" (nearly). If you listen to the interview around 2 minute 4 seconds, Mme Borne said that Air France has returned most stranded French passengers and therefore AF flights outside Schengen are nearly all stopped (which isn't news). She then turned to the 11 May lockdown decision point, referenced the President's statement and used the phrase "en dehors d'Europe" rather than Schengen, again that's not news. The rest of the interview is interesting, talking about masks, social distancing (there was a photo of an Air France flight which had every seat taken) and whether the French can expect to enjoy their main summer holidays or not, where in summary the minister's advice was "de patienter un petit peu"".

Originally Posted by corporate-wage-slave

For those who speak French, here is the interview:
https://www.rtl.fr/actu/politique/co...peu-7800421125

The word that got left off the press reports is "quasiment" (nearly). If you listen to the interview around 2 minute 4 seconds, Mme Borne said that Air France has returned most stranded French passengers and therefore AF flights outside Schengen are nearly all stopped (which isn't news). She then turned to the 11 May lockdown decision point, referenced the President's statement and used the phrase "en dehors d'Europe" rather than Schengen, again that's not news. The rest of the interview is interesting, talking about masks, social distancing (there was a photo of an Air France flight which had every seat taken) and whether the French can expect to enjoy their main summer holidays or not, where in summary the minister's advice was "de patienter un petit peu"".

Originally Posted by laktex

Our flight to YVR May 12th just cancelled this morning. Tried to rebook on line for December but it would not allow me to do so - therefore have to be a refund.

Will keep on trying to get through on the telephone!!

Originally Posted by laktex

So I got through to BA last night to ask for refund (I paid £4500) BUT:

I had originally booked Club class and then through the online BA offer upgraded to First. The upgrade for 2 people was £1387.30. The lady at BA is now trying to tell me that £600 of this £1387.30 was a PENALTY (her words) for the change and unlikely to be refunded!! Anyone heard of this before? - I am flabbergasted.

Originally Posted by corporate-wage-slave

You can easily find out how much your refund will be without contacting BA: it's whatever you paid, it's a full refund as per EC261. So just go to the e-ticket in your inbox, and add in any extras you paid for seating, POUGs or extra baggage. For rebooking, you can move by 2 weeks so long as there is space in the cabin. You can move it to any time within a year of original ticketing if you can find dates with the same fare bucket. A cash refund gives you the most flexibility, so in the absence of other better solutions that is the sensible way for you. In which case just call up (e.g. tomorrow very early) and get the refund. The only reason for doing the rebooking option would be if you felt or knew that fares were going to rise more than what you originally paid.

Originally Posted by simpletastes

Thanks corporate-wage-slave. I flew the outbound already. It isn't always the total fare divided by 2, is it?

Originally Posted by corporate-wage-slave

No, it's not, that changes my reply somewhat since I had assumed you had not flown the outbound. You can only have an involuntary fare refund or a rebooking, the involuntary fare refund is difficult to work out without specialist staff, but you can perhaps assume a 40% refund, it could be more or less than that, depending on the specific details, but I'd be surprised if Twitter can give you an answer on that, it usually takes weeks to compute. Generally speaking - and again the specifics matter - it would be best to rebook if you plan to travel since it is unlikely that a single ticket would be available for the involuntary refund.

Originally Posted by Bar Operator

Will I have to call to get this sorted ?

Originally Posted by corporate-wage-slave

Yes. Alternatively if the price is the same, apply online for the refund on the previous booking on BA.com and pay for the new one. I'd call tomorrow morning first thing, the Contact Centres are busy but not overwhelmed.