Mar 23, 2020, 2:50 pm
Covid-19 : changes to on-board meal / food / beverage service
Mar 24, 2020, 11:04 am
#32
Suspended
Join Date: Mar 2020
Posts: 6
These steps are necessary to save more lives.
Mar 24, 2020, 9:53 pm
#33
Join Date: Mar 2010
Programs: BA - Silver, Hilton - Diamond, Marriott- lifetime Gold
Posts: 19
Currently sat in Cathay Pacific lounge in BKK - all shops and food establishments open throughout the airport. Hot and cold food being served in the lounge (the dim sum are very good) and full bar service.
Will be interested to hear the cabin crew opinion on changes to the onboard Club World service - I get the infection protocol for food service but no alcohol bring served?
Bring bag the Ryanair Bullseye Baggies
Will be interested to hear the cabin crew opinion on changes to the onboard Club World service - I get the infection protocol for food service but no alcohol bring served?
Bring bag the Ryanair Bullseye Baggies
Mar 24, 2020, 10:06 pm
#34
Join Date: Dec 2007
Posts: 3,595
Currently sat in Cathay Pacific lounge in BKK - all shops and food establishments open throughout the airport. Hot and cold food being served in the lounge (the dim sum are very good) and full bar service.
Will be interested to hear the cabin crew opinion on changes to the onboard Club World service - I get the infection protocol for food service but no alcohol bring served?
Bring bag the Ryanair Bullseye Baggies
Will be interested to hear the cabin crew opinion on changes to the onboard Club World service - I get the infection protocol for food service but no alcohol bring served?
Bring bag the Ryanair Bullseye Baggies
Mar 24, 2020, 10:23 pm
#35
Join Date: Mar 2015
Programs: BA Gold
Posts: 689
All the extra warehouse space and stockpiles of booze put in place for Brexit in the UK probably have been cleaned out the last few days if going by the supermarket shelves and of that, half of it probably has been drunk already with people forced to spend 24x7 with their partners, or having to home school children. When the country runs dry, then we are in trouble!
Mar 25, 2020, 1:48 am
#36
FlyerTalk Evangelist
Join Date: Mar 2006
Location: Mostly UK
Programs: Mucci Extraordinaire, Hilton Diamond, BA Gold (ex BD)
Posts: 11,209
The HAL website (corona FAQ page) lists the following open:
- Terminal 2: Leon, Yo! Sushi, Boots and WHSmith
- Terminal 3: Yo! Sushi, Nero, Boots and WHSmith
- Terminal 4: Boots and WHSmith
- Terminal 5: Crown Rivers, Boots and WHSmith
Even if this list is accurate I think a Boots meal deal is the safest option. T5 gets Spoons, the T2 and 3 options sound nicer.
There's bigger things to worry about, but at least it's good to know in order to come prepared.
Mar 25, 2020, 3:44 am
#37
Join Date: Jan 2018
Location: London, Singapore
Programs: SQ *G, QR OWS
Posts: 21
Photo from a friend who just got off BA11 LHR-SIN in CW. He did not get the memo from Waterside... so was furious. I hope BA do not make these catering cuts permanent.
Also, spare a thought for pax on the 22.5hr BA15/16 LHR-SYD which now only makes a tech stop in SIN (no disembarking).
Also, spare a thought for pax on the 22.5hr BA15/16 LHR-SYD which now only makes a tech stop in SIN (no disembarking).
Mar 26, 2020, 1:03 am
#38
Join Date: Mar 2010
Programs: BA - Silver, Hilton - Diamond, Marriott- lifetime Gold
Posts: 19
This was the “meal” served in CW BKK - LHR yesterday:
A further snack box was served 9 hours later which was also very beige.
If you were were on a GF diet then you were screwed!
Was absolutely starving when I got off the aircraft. The cabin crew were quite apologetic but I was clear that no blame on them and the fault lay elsewhere.
Pretty appalling for a 13 hour flight and will be discussing with BA. I get there are issues in supply chains at the moment but to happily take my money with no offer of recompense is pretty shoddy
A further snack box was served 9 hours later which was also very beige.
If you were were on a GF diet then you were screwed!
Was absolutely starving when I got off the aircraft. The cabin crew were quite apologetic but I was clear that no blame on them and the fault lay elsewhere.
Pretty appalling for a 13 hour flight and will be discussing with BA. I get there are issues in supply chains at the moment but to happily take my money with no offer of recompense is pretty shoddy
Mar 26, 2020, 2:00 am
#39
Join Date: Jun 2005
Location: KSA
Programs: BA LTG, UA Gold, EK Silver, Hilton LT Diamond, Marriott LT Titanium, IHG Plat
Posts: 1,242
On a CE flight from Munich back to LHR yesterday was given a choice of Tea/Coffee, a small pack of Pretzels, a shortbread and a small bottle of water.
It was only an hour and a half so no big deal and I was just gratetful there was still a flight to get on (so won't be complaining about lack of service!!!!). The crew were apologetic but obviously not their fault.
Probably a better job could be done communicating both via email and at the gate that there is nothing on board so get something before hand if available.
It was only an hour and a half so no big deal and I was just gratetful there was still a flight to get on (so won't be complaining about lack of service!!!!). The crew were apologetic but obviously not their fault.
Probably a better job could be done communicating both via email and at the gate that there is nothing on board so get something before hand if available.
Mar 26, 2020, 4:34 am
#40
Join Date: Feb 2004
Location: BNE / LHR
Programs: QF Gold
Posts: 1,601
Those long haul meals look grim!
Mar 26, 2020, 4:46 am
#41
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,399
Mar 26, 2020, 5:06 am
#42
Join Date: Feb 2013
Location: Lincoln UK/BKK
Programs: BAEC Gold, HH Gold
Posts: 423
This was the “meal” served in CW BKK - LHR yesterday:
A further snack box was served 9 hours later which was also very beige.
If you were were on a GF diet then you were screwed!
Was absolutely starving when I got off the aircraft. The cabin crew were quite apologetic but I was clear that no blame on them and the fault lay elsewhere.
Pretty appalling for a 13 hour flight and will be discussing with BA. I get there are issues in supply chains at the moment but to happily take my money with no offer of recompense is pretty shoddy
A further snack box was served 9 hours later which was also very beige.
If you were were on a GF diet then you were screwed!
Was absolutely starving when I got off the aircraft. The cabin crew were quite apologetic but I was clear that no blame on them and the fault lay elsewhere.
Pretty appalling for a 13 hour flight and will be discussing with BA. I get there are issues in supply chains at the moment but to happily take my money with no offer of recompense is pretty shoddy
Is the M&S shop likely to open in T5 arrivals at 6pm?
Mar 26, 2020, 5:30 am
#43
FlyerTalk Evangelist
Join Date: Mar 2006
Location: Mostly UK
Programs: Mucci Extraordinaire, Hilton Diamond, BA Gold (ex BD)
Posts: 11,209
Probably, it was open in T2 arrivals yesterday, but things can change day by day
Mar 26, 2020, 5:32 am
#44
Join Date: Feb 2013
Location: Lincoln UK/BKK
Programs: BAEC Gold, HH Gold
Posts: 423
Cheers layz
Mar 26, 2020, 5:35 am
#45
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,804
I must admit I'm thinking "Is this really the best BA can do?" I appreciate that supply chains and hygiene requirements aren't making life easy, but that BKK meal is at the bottom end of my expectations (and a bit below, frankly). Fruit pot? Cheese portion? Salad pot?
I have a USA to UK flight on Saturday, not sure where I'm going to get supplies in due the logistics involved. But there are only about 40 passengers down for the service, the amount of food required for the service isn't huge, so I'm surprised this is the extent of BA's current logistical reach.
I have a USA to UK flight on Saturday, not sure where I'm going to get supplies in due the logistics involved. But there are only about 40 passengers down for the service, the amount of food required for the service isn't huge, so I'm surprised this is the extent of BA's current logistical reach.
