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Covid-19 : BA network lounge closures, effective 17 March

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Old Mar 18, 2020, 2:47 am
FlyerTalk Forums Expert How-Tos and Guides
Last edit by: Tobias-UK
This Wiki may be out of date and some of the information may be inaccurate. Please see the following topic for the most up to date information:

BA lounges : reopenings in July, & closures again In November



Latest update: 4 July

London airports
London Heathrow Terminal 5
T5A Concorde Room : CLOSED
T5A Galleries First : reopened 4 July
T5A Galleries Club South : reopened 4 July
T5A Elemis Spa: CLOSED
T5A Galleries Club North : CLOSED
T5B Galleries Club : CLOSED (including Elemis Spa)
T5A Galleries Arrivals : CLOSED (Elemis Spa CLOSED)

London Heathrow Terminal 3
Galleries First : CLOSED
Galleries Club : CLOSED
Elemis Spa : CLOSED
--
AA International First Class Lounge: CLOSED
AA Admirals Club : CLOSED
AA Arrivals Lounge : CLOSED
CX First Class Lounge: CLOSED
CX Business Class Lounge: CLOSED
The Qantas London Lounge : CLOSED

London Gatwick South
British Airways First Lounge : CLOSED
British Airways Club Lounge : CLOSED


Outstations
Aberdeen
British Airways Lounge : CLOSED

Amsterdam Schiphol
British Airways Lounge : CLOSED

Berlin
Terraces : CLOSED

Bermuda
First Lounge : No data
Executive Club Lounge : No data

Boston
British Airways Lounge : CLOSED (including First and Club Dining)

Brussels
Galleries : CLOSED

Cape Town
British Airways Lounge : OPEN

Chicago O'Hare
First Lounge : CLOSED
Terraces : CLOSED

Dallas Fort Worth Terminal D
AA Flagship Lounge : CLOSED (including Flagship Dining)
AA Admirals Club : CLOSED

Dubai
British Airways Lounge : CLOSED

Edinburgh
British Airways Lounge : CLOSED

Geneva
British Airways Lounge : CLOSED

Glasgow
British Airways Lounge : CLOSED

Hong Kong
The Wing First : OPEN
The Wing Business : CLOSED
The Deck : CLOSED
The Bridge : CLOSED
The Pier First : CLOSED
The Pier Business : CLOSED
Qantas Hong Kong Lounge : CLOSED

Houston
Galleries First : CLOSED
Executive Club Lounge : CLOSED

Johannesburg
British Airways Lounge : OPEN (including First Dining)

Lagos
British Airways Lounge : CLOSED

Los Angeles TBIT
Qantas First Lounge : (closure expected end of March)
oneworld Business Lounge : (closure expected end of March)

Manchester
Terraces : PERMANENTLY CLOSED

Miami
AA Flagship Lounge : CLOSED (including Flagship Dining)
AA Admirals Club D30 : CLOSED
AA Admirals Club D15 : CLOSED

Milan Linate
British Airways Lounge : CLOSED

Newcastle
Terraces : PERMANENTLY CLOSED

New York JFK
Concorde Room : CLOSED
British Airways First Lounge : CLOSED
British Airways Club Lounge : CLOSED

New York Newark
Galleries : CLOSED (including First and Club Dining)

Philadelphia
Galleries First : CLOSED
Galleries Club : CLOSED

Rome Fiumicino
British Airways Lounge : CLOSED

San Francisco
British Airways Lounge : CLOSED (including First Dining)

Seattle
First Lounge : CLOSED
Terraces : CLOSED

Singapore
British Airways Lounge : CLOSED
Qantas First Lounge : CLOSED
Qantas Business Lounge : CLOSED
Qatar Airways Lounge : No data

Vancouver
Galleries First : CLOSED
Galleries Club : CLOSED

Washington Dulles
British Airways Lounge : CLOSED (including First and Club Dining)




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Covid-19 : BA network lounge closures, effective 17 March

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Old May 17, 2020, 1:58 pm
  #106  
 
Join Date: May 2010
Posts: 2,345
The lounge in Zurich has apparently reopened see article on headforpoints about how it is now operating.
On my MMB for 2 bookings next year they say First and CCR, fat chance of that!
Last edited by paulaf; May 17, 2020 at 2:42 pm
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Old May 17, 2020, 10:05 pm
  #107  
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Originally Posted by paulaf
The lounge in Zurich has apparently reopened see article on headforpoints about how it is now operating.
On my MMB for 2 bookings next year they say First and CCR, fat chance of that!
I assume that this would be the norm for only a short while.
When more passengers would resume traveling, it would be difficult for the lounge staff to serve everyone and allow social distancing rules or enforce a lower capacity. ( not ZRH specific )

Plus, handing meal vouchers for eligible pax valid at airport vendors could be a short-term solution until lounges open.
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Old May 18, 2020, 12:12 am
  #108  
 
Join Date: Sep 2013
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Posts: 6,399
Originally Posted by ISTFlyer
I assume that this would be the norm for only a short while ............
.
I don’t believe it’s safe to “assume” anything in the current climate - whether for a short while or not. Everything is pure speculation.

And my own bit of speculation on this particular topic is that we may well have seen the end of the ‘open house’ help-yourself policy on food & drink, in many / most airline lounges ...... for a long time to come.
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Old May 18, 2020, 12:37 am
  #109  
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Originally Posted by subject2load
I don’t believe it’s safe to “assume” anything in the current climate - whether for a short while or not. Everything is pure speculation.

And my own bit of speculation on this particular topic is that we may well have seen the end of the ‘open house’ help-yourself policy on food & drink, in many / most airline lounges ...... for a long time to come.
Indeed yes, my assumptions above may not be true if things do not go as expected. ( second wave, etc... ).
And, it's a speculation.
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Old May 18, 2020, 6:53 am
  #110  
 
Join Date: Jan 2007
Location: UK
Programs: Tufty Club (Gold), BAGA Gymnastics level 4, 440yds swimming certificate
Posts: 2,533
Originally Posted by Genius1
Of course they will. The buffets may be replaced with pre-packaged items or may be serviced rather than self-serve (for a limited time), but other than that there's no difference between a lounge and a restaurant or pub - the latter two of which are scheduled for phased re-opening from July in the UK.
that july opening will be for outdoor seating areas and with massive reductions in capacity.
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Old May 18, 2020, 10:14 am
  #111  
 
Join Date: Jan 2013
Location: Vancouver
Programs: AB BA Waterloo Mama Mia
Posts: 1,147
Booking made today for July 7 to Nov 3 TLV LHR YVR return

Shows lounge availability TLV Dan, LHR Galleries on way out
YVR First Class (stated in text Gold required) although First and Business share the divided space and LHR Concorde Room with no text limitations.

I would be happy to have a shower and a sandwich.
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Old May 18, 2020, 1:16 pm
  #112  
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Originally Posted by A P Yu
that july opening will be for outdoor seating areas and with massive reductions in capacity.
I agree on the capacity reduction to comply with social distancing, but not that hospitality will be confined to outdoor areas only - do you have a source?

I don't think capacity will be a challenge for BA in lounges (even under social distancing requirements) for a little while to come, given the low demand.
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Old May 18, 2020, 1:56 pm
  #113  
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Originally Posted by Genius1
I agree on the capacity reduction to comply with social distancing, but not that hospitality will be confined to outdoor areas only - do you have a source?

I don't think capacity will be a challenge for BA in lounges (even under social distancing requirements) for a little while to come, given the low demand.
When lounges started to open, I don't think all 5 lounges in Terminal 5 would open at the same time.
They might select a single location ( eg. BA Galleries South ) and only keep one lounge open until the demand recovers ( Doha example ). Then gradually open other lounges.

IMO, the Terminal 5B lounge would be the last one opening.

The scenario at Terminal 3 would be definitely different.
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Old Jun 3, 2020, 1:44 pm
  #114  
 
Join Date: Jun 2003
Location: san francisco.
Programs: Marriott Ti, OW Ruby
Posts: 1,852
Any thoughts on how the Arrivals lounge at T5 can open up given all this?

I'd think it would be the last lounge to perhaps open?
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Old Jun 3, 2020, 2:58 pm
  #115  
 
Join Date: Aug 2014
Location: London
Programs: BAEC GGL/CCR, HH Diamond
Posts: 1,916
Originally Posted by tattikat2
Any thoughts on how the Arrivals lounge at T5 can open up given all this?

I'd think it would be the last lounge to perhaps open?
Only because BA is being miserly - no other reason assuming social distancing can be maintained whilst it remains government guidance.
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Old Jun 4, 2020, 9:24 am
  #116  
 
Join Date: Nov 2014
Location: North East
Programs: Hilton HHonors, BAEC Silver
Posts: 1,204
Originally Posted by ISTFlyer
When lounges started to open, I don't think all 5 lounges in Terminal 5 would open at the same time.
They might select a single location ( eg. BA Galleries South ) and only keep one lounge open until the demand recovers ( Doha example ). Then gradually open other lounges.
My thoughts on this exactly. I think First will be the one that opens up initially mind (Mid July perhaps), as it has the location, space, and arrangement to easily meet social distancing criteria with minimal modification. I imagine the aim will to be providing a table service environment, one way systems, and greatly restricted movement of people.
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Old Jun 6, 2020, 8:23 am
  #117  
 
Join Date: May 2010
Posts: 2,345
I still think its better to open the lounges as it will reduce the number of passengers in the main departures area, but with less self service and more prepackaged food and drinks with maybe some waiter service.
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Old Jun 8, 2020, 5:54 am
  #118  
 
Join Date: Aug 2008
Location: LHR
Programs: BAEC GGL & CCR / QF LTG
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I called the GGL yesterday to change a booking and the agent said they hoped to open some LHR lounges in July. Needless to say this came with the usual caveat that nothing is certain!
Prospero, Genius1, paulaf and 1 others like this.
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Old Jun 8, 2020, 6:52 am
  #119  
 
Join Date: Sep 2015
Programs: A3*G,BA Silver
Posts: 2,012
Originally Posted by Jase76
I called the GGL yesterday to change a booking and the agent said they hoped to open some LHR lounges in July. Needless to say this came with the usual caveat that nothing is certain!
IMO it is not about when the lounge will open but what kind of service it will provide. If the current situation on board apply to the lounges we might see 'dine on demand' in BA lounges with crisps, chocolates, cereal bars etc which of course it will be very dissapointing.

A very good example is LOT. You can order proper meals in their lounges such as pasta, lasagna, porridge etc. I hope BA follows the same or something similar.
paulaf and ISTFlyer like this.
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Old Jun 8, 2020, 6:59 am
  #120  
 
Join Date: Oct 2019
Programs: BAEC Silver, Volare Executive / Skyteam Elite+
Posts: 672
I'm sure a lot of us would be keen to hear experiences if/when this happens.
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