Mar 25, 2020, 2:38 pm
Last edit by: Mwenenzi
BA rebooking to QR as post 1225 in "BA Covid-19 Rebooking / Cancellation / Refund Help & Advice" thread
Post 902 link--> https://www.gov.uk/foreign-travel-advice/australia/return-to-the-uk
BA16 SYD-SIN-LHR May be others
24 March Tuesday
BA16 did not allow LHR passengers to board, due to Singapore no transit rule enacted 23:59 23-03-2020
Richardc77
Mrs Richardc77
25 March Wednesday
BA16 did not allow passengers to board. Flight delayed 24 hrs
Richardc77
Mrs Richardc77
Navylad_freind x 3
26 March Thursday
BA16 SIN transit exemption granted late 25/03/20 as post 664
2 flights scheduled BA16D 16:30 & BA16 18:30 Both left late
Richardc77
Mrs Richardc77
I Claudius
I Claudius_+1
Navylad_freind x 3
27 March Friday
Sanjenni_daughter ADL-SYD-SIN-LHR-GLA
28 March Saturday
?
29 March Sunday
WesSnipes MEL-SYD-SIN-LHR
flyo MEL-SYD, SYD-SIN-LHR
cahillpm SYD-SIN-LHR-DUB
cahillpm_+1 SYD-SIN-LHR-DUB
30 March Monday
?
31 March Tuesday
Wayne Kisbee ADL-SYD(JQ), SYD-SIN-LHR
Wayne Kisbee_+1 ADL-SYD(JQ), SYD-SIN-LHR
to
9 April Thursday
Last flight BA to LHR as post 866 and 902
Post 902 link--> https://www.gov.uk/foreign-travel-advice/australia/return-to-the-uk
BA have released a guideline for rebooking cancelled services onto QR services that are still operating:
Published today (30-Mar-2020) at 5:26pm
Advice for British Airways-125 ticketed customers whose BA flight is now CANCELLED
Rebook onto: Qatar Airways
Routes/Airports affected: Any cancelled British Airways service where QR also operate the route via DOH, e.g. SYD-LHR rebook onto SYD-DOH-LHR
Tickets issued by: 28 March 2020
Ticket travel dates: 29 March – 30 June 2020
New travel dates: Up to and including 30 June 2020
<snip>
Published today (30-Mar-2020) at 5:26pm
Advice for British Airways-125 ticketed customers whose BA flight is now CANCELLED
Rebook onto: Qatar Airways
Routes/Airports affected: Any cancelled British Airways service where QR also operate the route via DOH, e.g. SYD-LHR rebook onto SYD-DOH-LHR
Tickets issued by: 28 March 2020
Ticket travel dates: 29 March – 30 June 2020
New travel dates: Up to and including 30 June 2020
<snip>
BA16 SYD-SIN-LHR May be others
24 March Tuesday
BA16 did not allow LHR passengers to board, due to Singapore no transit rule enacted 23:59 23-03-2020
Mrs Richardc77
25 March Wednesday
BA16 did not allow passengers to board. Flight delayed 24 hrs
Mrs Richardc77
26 March Thursday
BA16 SIN transit exemption granted late 25/03/20 as post 664
2 flights scheduled BA16D 16:30 & BA16 18:30 Both left late
Richardc77
Mrs Richardc77
I Claudius
I Claudius_+1
Navylad_freind x 3
27 March Friday
Sanjenni_daughter ADL-SYD-SIN-LHR-GLA
28 March Saturday
?
29 March Sunday
WesSnipes MEL-SYD-SIN-LHR
flyo MEL-SYD, SYD-SIN-LHR
cahillpm SYD-SIN-LHR-DUB
cahillpm_+1 SYD-SIN-LHR-DUB
30 March Monday
?
31 March Tuesday
Wayne Kisbee ADL-SYD(JQ), SYD-SIN-LHR
Wayne Kisbee_+1 ADL-SYD(JQ), SYD-SIN-LHR
to
9 April Thursday
Last flight BA to LHR as post 866 and 902
Post 902 link--> https://www.gov.uk/foreign-travel-advice/australia/return-to-the-uk
Stuck in Australia or NZ - What are the options? etc (combined thread)
Mar 23, 2020, 11:14 pm
#526
Join Date: Aug 2007
Location: Sydney, Australia
Posts: 1,844
It’s a no go. Nobody apart from Singapore resident going on BA16 today. BA are asking for clearance to refuel and not let pax off the plane but right now.they have not got the green light. We were told they expect to be granted it but if not will look at re routes. Back to the airport for the 1pm desk opening (prior to that it’s another airlines desk).
Hopefully BA will look first to Oneworld chum and IAG stakeholder Qatar Airways, as QR runs daily SYD-DOH-LHR flights. If they stick with Oneworld then MH and JAL would be good bets, given the CX option is out now that HKG is also transit-free.
Mar 24, 2020, 12:00 am
#528
Join Date: Jul 2005
Programs: MUCCI Classe des Flatteurs Preferes, LH SEN, BA silver, IHG Plat Amb, Accor Plat
Posts: 967
It’s a no go. Nobody apart from Singapore resident going on BA16 today.
BA are asking for clearance to refuel and not let pax off the plane but right now.they have not got the green light. We were told they expect to be granted it but if not will look at re routes.
Back to the airport for the 1pm desk opening (prior to that it’s another airlines desk).
BA are asking for clearance to refuel and not let pax off the plane but right now.they have not got the green light. We were told they expect to be granted it but if not will look at re routes.
Back to the airport for the 1pm desk opening (prior to that it’s another airlines desk).
Mar 24, 2020, 12:22 am
#529
Join Date: Jan 2005
Location: Melbourne, Australia
Programs: Flying: VA; Buying: AA, AS, AV, BA, UA!
Posts: 2,349
It doesn't seem wise to be pulling people out of self isolation into a busy public space only to send them back to, presumably, a hotel.
Mar 24, 2020, 12:23 am
#530
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,799
Mar 24, 2020, 12:29 am
#531
Original Poster
Join Date: Sep 2010
Posts: 517
Zero notification and many people in tears, especially quite a few young female backpackers. Yes out of self iso back to another different airport hotel. Not ideal but told we have to repeat daily to see what they can do.
I'm curious how all this went down. Was there any notification prior to going to the airport? Or were non eligible pax at the airport, checked in and ready to go before being off-loaded...air-side? We were there 3 hours before flight and they said no point waiting around as it’s not going with UK pax
It doesn't seem wise to be pulling people out of self isolation into a busy public space only to send them back to, presumably, a hotel.
It doesn't seem wise to be pulling people out of self isolation into a busy public space only to send them back to, presumably, a hotel.
Last edited by Richardc77; Mar 24, 2020 at 12:35 am
Mar 24, 2020, 12:30 am
#532
Join Date: Jan 2005
Location: Melbourne, Australia
Programs: Flying: VA; Buying: AA, AS, AV, BA, UA!
Posts: 2,349
Yes but unlike what BA is finding in SIN (preliminary), BR has received second freedom rights from BKK:
https://twitter.com/RichardBarrow/st...14347867504640
https://twitter.com/RichardBarrow/st...14347867504640
Mar 24, 2020, 12:32 am
#533
Join Date: Dec 2009
Location: near Heathrow
Programs: BA GGL/CCR, GfL (OWE), SA LifePlat (*G), BD Gold to the end, Hilton Diamond
Posts: 2,911
Confirmation email from Thai regarding no-go on Bangkok transits.
Dear Customer,
The Government of Thailand advised us last night that all foreign citizens transiting through or landing in the Kingdom of Thailand must have a COVID-19 lab test and a minimum of US$100,000 medical insurance covering COVID-19 virus.
If you are not in possession of both of the above, you cannot be accepted on any flight to or through Bangkok.
For more details please visit thaiairways.com
Thai Airways International Sydney
Dear Customer,
The Government of Thailand advised us last night that all foreign citizens transiting through or landing in the Kingdom of Thailand must have a COVID-19 lab test and a minimum of US$100,000 medical insurance covering COVID-19 virus.
If you are not in possession of both of the above, you cannot be accepted on any flight to or through Bangkok.
For more details please visit thaiairways.com
Thai Airways International Sydney
Mar 24, 2020, 12:45 am
#534
Join Date: Oct 2010
Location: Switzerland
Programs: AY+ Platinum, SK Gold, BAEC Silver, airbaltic VIP, Radisson VIP
Posts: 6,529
Mar 24, 2020, 12:47 am
#535
Ambassador, Hong Kong and Macau
Join Date: May 2009
Location: HKG
Programs: Non-top tier Asia Miles member
Posts: 19,799
I trust BR did not fly a plane from TPE just to service BKK-LHR. Richard Barrow himself said "no-one is allowed off". Of course he's not the airline nor Thai CAA.
Mar 24, 2020, 1:11 am
#536
Moderator: British Airways Executive Club
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 22,127
BBC has picked up the story of people stuck in Australia & NZ: https://www.bbc.com/news/world-asia-52013572
Mar 24, 2020, 1:42 am
#537
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
This story would get more interesting every day. As I assume from this post, the OP had decided to wait until BA provides help.
Mar 24, 2020, 1:46 am
#538
Original Poster
Join Date: Sep 2010
Posts: 517
We will see what happens tomorrow. I think the BA15 from UK which is en route to Singapore will not carry on to Sydney although the official at the airport said it 100% will do. Let’s see...
Mar 24, 2020, 1:57 am
#539
Join Date: Aug 2007
Location: Sydney, Australia
Posts: 1,844
I'm curious how all this went down. Was there any notification prior to going to the airport? Or were non eligible pax at the airport, checked in and ready to go before being off-loaded...air-side? It doesn't seem wise to be pulling people out of self isolation into a busy public space only to send them back to, presumably, a hotel.
Mar 24, 2020, 2:04 am
#540
Join Date: Sep 2015
Programs: Complete Pleb, former BAEC Gold, former MH Silver
Posts: 194
Trying to get the inlaws back from Melbourne - being advised by UK based travel agent that BA16 is going to continue to run (currently showing well into April) but just stopping in SIN for refueling (no passenger offload).
Anyone able to confirm is this is true?
Much appreciated.
Anyone able to confirm is this is true?
Much appreciated.