Mar 14, 2020, 3:21 am
Last edit by: ThatT1Feeling
Book with confidence policy: https://www.britishairways.com/en-gb...ith-confidence
Form for requesting an e-voucher: https://www.britishairways.com/trave...1&wfpId=covidn
Don't forget to take a screenshot before submission and another after acceptance. A suggested method is in this post: https://www.flyertalk.com/forum/brit...l#post32187702
The text of the Book with confidence policy as at 2145Z on Sun 15 March is in this post: https://www.flyertalk.com/forum/brit...l#post32180050
IMPORTANT NOTE - the current understanding is that vouchers must be used to book, and travel must start, before the 12-month expiry date but travel may be completed after that date. See this post: https://www.flyertalk.com/forum/brit...l#post32189408
Headline summary:-
Form for requesting an e-voucher: https://www.britishairways.com/trave...1&wfpId=covidn
Don't forget to take a screenshot before submission and another after acceptance. A suggested method is in this post: https://www.flyertalk.com/forum/brit...l#post32187702
The text of the Book with confidence policy as at 2145Z on Sun 15 March is in this post: https://www.flyertalk.com/forum/brit...l#post32180050
IMPORTANT NOTE - the current understanding is that vouchers must be used to book, and travel must start, before the 12-month expiry date but travel may be completed after that date. See this post: https://www.flyertalk.com/forum/brit...l#post32189408
Headline summary:-
- Flights booked at any time for travel
14 March to 31 Mayfrom nowand 13 October 2020for journeys to be completed by 30 September 2022 can be converted into a voucher for use in a future booking to be used for journeys to be completed by 30 September 2023. .Existing bookings made before 3 March are also covered until 30 October 2020, - Holidays booked at any time for travel up to
31 May13 Octobersine die can be date-changed, or converted into a voucher for use in a future booking. - Holidays:
- If booking after 16 December 2021 date changes must be made, or vouchers requested a minimum of 28 days before departure date. ( https://www.britishairways.com/en-gb/information/incident/coronavirus/british-airways-holidays#howtochangeyourbooking )
- If booking after 11 June 2020 date changes must be made, or vouchers requested a minimum of three weeks before the original departure date.
- If you booked a package between 3 March and 11 June 2020 for travel up to 31 December 2020 48 hours’ notice applies and if travelling between 1 January and 30 August 2021 three weeks’ notice applies.
- Flight and holiday bookings made after 3 March can be converted into a voucher for use in a future booking for journeys to be completed by 30 September 2023.
- Flight and holiday bookings made for completion before 30 September 2022 have no change fee for changes of travel dates. New bookings for flights which do not complete by that date now attract change fees (unless fully flexible)
- Flight and holiday bookings to USA now being offered refund (0900 Sun 15 March) - see https://www.flyertalk.com/forum/32187403-post192.html
- You can change the dates and destination of your booking without incurring a change fee, although you will need to pay any difference in price.
Book with confidence policy
Jan 21, 2021, 8:10 am
#646
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,791
I also suspect BWC will be extended, though last time it did this was fairly close to the previous deadline. Personally I think maybe bookings are a bad idea, but plenty of FTers have reached different conclusions.
Jan 21, 2021, 8:16 am
#647
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
I would agree with corporate-wage-slave ,
Those who prefer to book something at the moment, you are welcome to rely on the zero change fee policy but don't forget that you are limited to a year after you purchase the ticket.
For those who are looking to fly during a UK national holiday, school holiday, or any high season, I pretty understand that you don't want to lose the great fares around but for those who are looking at off-season dates, there is no purpose booking maybe bookings at this time unless you are OK & eligible to travel if you are not able to cancel your ticket.
Also, bear in mind that border restrictions could change multiple times until then.
Those who prefer to book something at the moment, you are welcome to rely on the zero change fee policy but don't forget that you are limited to a year after you purchase the ticket.
For those who are looking to fly during a UK national holiday, school holiday, or any high season, I pretty understand that you don't want to lose the great fares around but for those who are looking at off-season dates, there is no purpose booking maybe bookings at this time unless you are OK & eligible to travel if you are not able to cancel your ticket.
Also, bear in mind that border restrictions could change multiple times until then.
Jan 21, 2021, 8:24 am
#648
Join Date: Jan 2007
Location: living near Malaga
Programs: BA Gold , Mucci recipient. Coffee Drinker, Blue Sky Thinker
Posts: 2,111
I agree with the comments above, currently I would only book (a) a BA Holiday before the end of August (b) a 241 fare anywher/any time or (3) a business trip that I absolutely have to take.
In saying that I have also made bookings with FTV(s) for flights that I felt where very likely to be cancelled to convert them back into cash.
In saying that I have also made bookings with FTV(s) for flights that I felt where very likely to be cancelled to convert them back into cash.
Jan 24, 2021, 1:59 pm
#649
Join Date: Sep 2018
Programs: British Airways Executive Club
Posts: 73
Hi all,
If I were to make a holiday booking for before August, would I receive the deposit amount as a FTV if I cancel, or would I be made to pay the full amount and receive a voucher for the full sum of the holiday?
Thanks in advance!
If I were to make a holiday booking for before August, would I receive the deposit amount as a FTV if I cancel, or would I be made to pay the full amount and receive a voucher for the full sum of the holiday?
Thanks in advance!
Jan 24, 2021, 2:02 pm
#650
FlyerTalk Evangelist
Join Date: May 2014
Location: UK
Programs: BA Gold
Posts: 12,255
Nope, you can get an FTV for just the small deposit amount paid. Do not pay the balance! I’ve got 3/4 of these
Jan 25, 2021, 12:24 am
#652
Join Date: Feb 2006
Location: UK
Programs: MUCCI, British Airways Executive Club Gold
Posts: 1,795
If the rumours are true about enforced hotel quarantine, I cannot see how BA will have any prospect to return to a ‘new normal’ by August. I would imagine we will see BWC and the voucher validity extended substantially if this goes ahead.
Jan 25, 2021, 10:23 am
#654
FlyerTalk Evangelist
Join Date: Nov 2018
Location: Istanbul, Turkey
Programs: TK Elite Plus,BAEC GGL,ITA Executive, AFKL Gold,QR Gold,HH Diamond,Bonvoy Gold,ALL Gold
Posts: 14,186
Jan 25, 2021, 10:30 am
#655
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,791
Before today:
Changing your booking
You can change the dates and destination of your booking without incurring a change fee, although you will need to pay any difference in price (applies to bookings made from 3 March 2020 onwards for journeys that are due to have been completed by 31 August 2021). Change booking Terms and Conditions
You can change the dates and destination of your booking without incurring a change fee, although you will need to pay any difference in price (applies to bookings made from 3 March 2020 onwards for journeys that are due to have been completed by 31 August 2021). Change booking Terms and Conditions
Cancelling your booking
If you decide you no longer want to travel, you can cancel your booking and we’ll give you a voucher to the same value for a future booking (applies to bookings made from 3 March 2020 onwards for journeys that are due to have been completed by 31 August 2021). Cancellation Terms and ConditionsNow
Changing your booking
You can change the dates and destination of your booking without incurring a change fee, although you will need to pay any difference in price (applies to bookings made on or after 3 March 2020). Change booking Terms and ConditionsCancelling your booking
If you decide you no longer want to travel, you can cancel your booking and we’ll give you a voucher to the same value for a future booking (applies to bookings made on or after 3 March 2020). Cancellation Terms and Conditions
Jan 25, 2021, 10:34 am
#656
Join Date: Sep 2014
Location: London
Programs: BA Gold, HHonors Gold
Posts: 230
edit - I think CWS posted as I was writing to confirm this
Jan 25, 2021, 10:39 am
#657
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,791
I've been watching this with interest. I have a work trip to the US in the autumn that I may not be permitted entry to travel for. Currently BA and VS have availability for what will be a busy route I'm sure. I've been waiting to see what the BWC rules would be. As I understand it as of now any cancelled trip will result in a voucher that must be spent on flights taken before 30/04/22? Similarly for date and route changes? So If I had to cancel a November trip I would need to both spend the voucher and use the replacement flights before the end of April next year?
Cancelled by you: FTV, which will expire in April 2022, all travel thereby completed or lost. This is the bit that has changed, BWC previously stopped in August 2021.
Date and route changes: you can reprice the ticket without change fees, but with a potential fare difference. No change.
Jan 25, 2021, 10:45 am
#658
Join Date: Sep 2014
Location: London
Programs: BA Gold, HHonors Gold
Posts: 230
Cancelled by BA: old policies apply, see wiki, but in essence one year rebooking period. No change.
Cancelled by you: FTV, which will expire in April 2022, all travel thereby completed or lost. This is the bit that has changed, BWC previously stopped in August 2021.
Date and route changes: you can reprice the ticket without change fees, but with a potential fare difference. No change.
Cancelled by you: FTV, which will expire in April 2022, all travel thereby completed or lost. This is the bit that has changed, BWC previously stopped in August 2021.
Date and route changes: you can reprice the ticket without change fees, but with a potential fare difference. No change.
Jan 25, 2021, 11:15 am
#659
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,791
Depends slightly on the specifics, but in essence if your ticket can be reissued to a new routing then it's just the fare difference and yes, it's up to a year. FTV is your fallback. But as ever my strong advice is to leave it to the last moment and try to get a cash refund rather than going for a maybe booking.
Jan 25, 2021, 1:18 pm
#660
Join Date: Oct 2018
Location: London, UK
Programs: BAEC
Posts: 3,440
So if I booked for Sept, before this latest indefinite extension, would I be eligible to claim a voucher, even though when I booked it was up to 31st Aug? Or is it from booking today onwards like before?