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Seat choice not available? (Seat choices are only available at check-in)

Seat choice not available? (Seat choices are only available at check-in)

Old Mar 2, 20, 8:56 am
  #1  
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Join Date: Oct 2008
Programs: BA Avios
Posts: 445
Question Seat choice not available? (Seat choices are only available at check-in)

First, I have checked but couldn't find answer to my question, so, thanks in advance to anyone who can help!

I have booked an itinerary using 241 and points.

After I booked the return I was told that I would get updated ticket in 2-3 days (didn't happen), and the current booking shows one leg of the trip with not being to choose seat in advance (Seat choices are only available at check-in).

In checking the reservation all the flights, etc., show as being confirmed but I never did receive an updated ticket via email.

Was wondering if there is cause for concern or just slow processing by BA?

Thank you again to anyone who responds.

Walt
ddschur is offline  
Old Mar 2, 20, 8:58 am
  #2  
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If you look at the app is there a ticket number showing against both outbound and the return?
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Old Mar 2, 20, 9:04 am
  #3  
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Programs: BA Avios
Posts: 445
Couldn't locate outbound/return tix number, but I do show both my wife and I have tix numbers...is that the same?
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Old Mar 2, 20, 9:18 am
  #4  
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Originally Posted by ddschur View Post
Couldn't locate outbound/return tix number, but I do show both my wife and I have tix numbers...is that the same?
How long ago did you call to add the return? When is your trip?
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Old Mar 2, 20, 9:26 am
  #5  
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Join Date: Oct 2008
Programs: BA Avios
Posts: 445
Thank you for your help!

I called and booked return on January 4th, 2020.

Trip isn't until December/January 2020/21.

Think it is just back in the pile?

If so, I understand they have more urgent needs at the moment but I did do it PRIOR to the Covid announcements.

Thanx again,

Walt
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Old Mar 2, 20, 9:29 am
  #6  
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Join Date: Apr 2012
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Posts: 30,659
Ah ok. So on that basis I would call as I suspect your cc details will be out of date now so they can't take payment and ticket.
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Old Mar 2, 20, 9:33 am
  #7  
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Thank you again!!!
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