Last edit by: corporate-wage-slave
Latest Customer Guidelines for flights still in the timetable: post 236, you can rebook to Sunday to Thursday. If your flight is cancelled, the Standard Customer Guidelines - click here.
Storm warning Saturday and Sunday 15-16 Feb
#91
Moderator, Emirates
Join Date: Oct 2012
Location: Where My Heart Is
Programs: BAEC Silver, FB Platinum, KQ Asante Gold, Shebamiles Blue, Emirates Blue
Posts: 3,385
I had a look on Wednesday morning to see if there were any earlier GLA flights than the one I’m on and those two had been cancelled then.
#92
Ambassador: World of Hyatt
Join Date: Mar 2002
Location: UK - the nearest airport is named after a motorway !
Posts: 4,232
'Travel News' section on ba.com MIA
There is now a reference to Storm Dennis on the BA website, under the Help / Travel News menu on the top bar. However, selecting the Storm Dennis message takes me to
Just me, or is that same for everyone?
Originally Posted by ba.com
Cannot reach this page
- Make sure the web address https://lfn.custhelp.com is correct
- Search for this site on Bing
- Refresh the page
Last edited by Stewie Mac; Feb 14, 2020 at 5:47 am Reason: to add that it wasn't just me (thanks aristoph) but now seems to be working okay.
#93
Join Date: Mar 2004
Location: London, UK
Posts: 5,105
#94
Original Poster
Join Date: Nov 2012
Location: Cambridgeshire
Programs: Varies
Posts: 1,296
I was able to see it on the app a short while ago
Sorry, probably talking rubbish, I can't see it now. Maybe it was on the website.
Perhaps they're updating it?
#95
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,943
If I go on ba.com, under the Help column there is one of the links to Storm Dennis under Travel News. Clicking on it shows me this:
#97
Join Date: Nov 2002
Location: London, UK
Programs: BA Gold (and other non-status plastic)
Posts: 1,889
Check your (short haul) bookings again, everyone... There's another raft of cancellations happening right now. I've been watching like a hawk, so managed to get my flight changed on the website (to a different one to the one they were suggesting) before the standard text, email, etc notification came through. I'm sure that helped me get my first choice alternative, rather than the one they shunted me onto automatically...
#98
Original Poster
Join Date: Nov 2012
Location: Cambridgeshire
Programs: Varies
Posts: 1,296
Wow. The flight I was originally booked on tomorrow has been cancelled (LHR-BCN). Seems to be the only BCN flight cancelled so far for the 15th.
So a big thank you for the heads up from the lovely people here. I'm currently in the Quantas Lounge drinking champagne and waiting for the salt and pepper squid which apparently starts being served at 17.15
So a big thank you for the heads up from the lovely people here. I'm currently in the Quantas Lounge drinking champagne and waiting for the salt and pepper squid which apparently starts being served at 17.15
#99
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,943
For AMS it seems the 446/447 rotation and 440/441 have been cancelled tomorrow afternoon. I get the impression from the forecast the worst wind is in the afternoon so that is where most short haul cancellations will be done.
#100
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,776
LHR update
I reckon there are 290 BA departures from LHR tomorrow, plus 4 ski charters (1 to FDH, 3 to ZRH). This is what I've got so far in terms of cancellations, 29 in all, 25 related to Storm Dennis.
BA0388 LHR-BRU 06:50
BA1474 LHR-GLA 07:45
BA0075 LHR-LOS 09:50 - Harmattan related
BA0838 LHR-DUB 12:20
BA0169 LHR-PVG 13:50
BA0818 LHR-CPH 14:20
BA0446 LHR-AMS 14:30
BA1312 LHR-ABZ 14:35
BA1486 LHR-GLA 15:05
BA1396 LHR-MAN 15:15
BA0698 LHR-VIE 15:20
BA0796 LHR-GVA 15:20
BA0826 LHR-DUB 15:20
BA0986 LHR-TXL 16:00
BA0546 LHR-FCO 16:05
BA1490 LHR-GLA 16:10
BA0039 LHR-PKX 16:15 - Covid-19 related
BA1488 LHR-GLA 16:20
BA0486 LHR-BCN 16:35
BA0440 LHR-AMS 16:35
BA0464 LHR-MAD 16:45
BA0860 LHR-PRG 16:55
BA0584 LHR-LIN 17:05
BA0031 LHR-HKG 18:25 - Covid-19 related
BA0756 LHR-BSL 18:50
BA0972 LHR-HAM 19:05
BA0738 LHR-GVA 19:10
BA0404 LHR-BRU 19:55
BA0161 LHR-PVG 21:35 - Covid-19 related
For LCY, no cancellations at the moment, they only have a handful of services tomorrow anyway
For LGW just one cancelled
BA2622 LHR-NCE 06:05
I reckon there are 290 BA departures from LHR tomorrow, plus 4 ski charters (1 to FDH, 3 to ZRH). This is what I've got so far in terms of cancellations, 29 in all, 25 related to Storm Dennis.
BA0388 LHR-BRU 06:50
BA1474 LHR-GLA 07:45
BA0075 LHR-LOS 09:50 - Harmattan related
BA0838 LHR-DUB 12:20
BA0169 LHR-PVG 13:50
BA0818 LHR-CPH 14:20
BA0446 LHR-AMS 14:30
BA1312 LHR-ABZ 14:35
BA1486 LHR-GLA 15:05
BA1396 LHR-MAN 15:15
BA0698 LHR-VIE 15:20
BA0796 LHR-GVA 15:20
BA0826 LHR-DUB 15:20
BA0986 LHR-TXL 16:00
BA0546 LHR-FCO 16:05
BA1490 LHR-GLA 16:10
BA0039 LHR-PKX 16:15 - Covid-19 related
BA1488 LHR-GLA 16:20
BA0486 LHR-BCN 16:35
BA0440 LHR-AMS 16:35
BA0464 LHR-MAD 16:45
BA0860 LHR-PRG 16:55
BA0584 LHR-LIN 17:05
BA0031 LHR-HKG 18:25 - Covid-19 related
BA0756 LHR-BSL 18:50
BA0972 LHR-HAM 19:05
BA0738 LHR-GVA 19:10
BA0404 LHR-BRU 19:55
BA0161 LHR-PVG 21:35 - Covid-19 related
For LCY, no cancellations at the moment, they only have a handful of services tomorrow anyway
For LGW just one cancelled
BA2622 LHR-NCE 06:05
#101
Join Date: Jul 2014
Location: Lisboa
Programs: BAEC Gold, Marriott Titanium, Hilton Diamond, IHG Spire, Easyjet Flight Club
Posts: 451
I’m due to travel JER - LGW at 14:00 tomorrow. I called since I’d like to move earlier to the 10:15 departure (since the weather forecast looks way better) but was told the policy only covered date changes and not time changes. Is this right - seems odd as I’d say the 14:00 onwards of higher risk of cancellation.... or should I try again?
#102
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,776
I’m due to travel JER - LGW at 14:00 tomorrow. I called since I’d like to move earlier to the 10:15 departure (since the weather forecast looks way better) but was told the policy only covered date changes and not time changes. Is this right - seems odd as I’d say the 14:00 onwards of higher risk of cancellation.... or should I try again?
#103
Join Date: Jul 2014
Location: Lisboa
Programs: BAEC Gold, Marriott Titanium, Hilton Diamond, IHG Spire, Easyjet Flight Club
Posts: 451
That's correct, you could have changed it to today or for Sunday to Wednesday, but they're not entertaining shuffling within Saturday. If you are on a Plus or CE fare then you may have Free Change on Day available after midnight, but if you are on a Basic fare or something complicated then that won't apply. I suspect Flow Through has also been enabled, so you can do it at the airport anyway.
I see EasyJet have cancelled over 40 flights from LGW for tomorrow mainly in the afternoon and evening. Last week they were insisting they would be running a full schedule and refused to cancel.
do we think BA will now be forced to cancel more LGW departures?
#104
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,776
#105
Join Date: Jul 2014
Location: Lisboa
Programs: BAEC Gold, Marriott Titanium, Hilton Diamond, IHG Spire, Easyjet Flight Club
Posts: 451
thanks. I’m HBO unfortunately (if luggage I would wait up to midnight and do same day change). Looking at the forecast I’m 99% sure my departure will be canned and I would like to be proactive to get away. Seems BA won’t allow this.