I just SO hate the check in at CDG
Jan 19, 2020, 7:09 am
#1
Original Poster
Join Date: Jul 2016
Location: Oxford (&Western Isles )
Programs: BA GGL, CCR; RyanAir MillionMiler :( ;
Posts: 754
I just SO hate the check in at CDG
Of all the airports in all the world....... those checkin agents are so rude, curt, disrespectful, snootily, aloof, and downright non customer friendly!!!!! EVERY blinking time.
is it just me?
is it just me?
Jan 19, 2020, 7:45 am
#3
Join Date: Oct 2018
Location: United Kingdom
Posts: 427
Sounds like the everyday interactions we had everywhere else in Paris itself.
Jan 19, 2020, 8:06 am
#5
Join Date: Jul 2014
Location: UK - Hampshire & London
Programs: Mucci de Guardian des Celliers des Grands Crus 1e Classé, plus BAEC.
Posts: 2,731
The French, bless them, have an interesting approach to customer relations not entirely in synch with Anglo-Americans. You just have to shrug, say an inward ‘bof’ and give as good as you get.
Jan 19, 2020, 8:14 am
#6
Join Date: Feb 2008
Location: In the air
Programs: Hyatt Globalist, Bonvoy LT Plat, Hilton Gold, GHA Tit, BA Gold, Turkish Elite
Posts: 8,713
Jan 19, 2020, 8:16 am
#7
Join Date: Feb 2010
Programs: BA Gold, HH
Posts: 261
No. It’s horrific and they are useless. What surprises me, is that given competition on that route and the Eurostar I would have thought that they could be more humble, quicker and flexible but no. They are a nightmare and no matter what time the flight is.
The only relief is the lounge.
The only relief is the lounge.
Jan 19, 2020, 8:16 am
#8
Join Date: Apr 2016
Location: ZRH
Programs: QRPC
Posts: 228
If you speak french, I bet you will be having a different experience. For some reason, many french people don't like to speak English at all and consider French as the "global language" so everyone is supposed to learn it.
There are exceptions for sure.
There are exceptions for sure.
Jan 19, 2020, 8:22 am
#9
Join Date: Jan 2018
Location: San Diego
Programs: Alaska, American, Delta, Aer Lingus, Hilton, Marriott, Hyatt
Posts: 21
I don’t remember a single problem with that airport when we were there last year. I did have two kids and the French do like children, even English speaking children, if they are polite.
Jan 19, 2020, 8:34 am
#10
Join Date: Oct 2016
Posts: 698
Jan 19, 2020, 8:40 am
#11
Join Date: May 2014
Posts: 7,215
I personally like very much the no-nonsense attitude of the CDG workers. We have family and friends scattered all around the worst parts of Île de France (92, 93, 94) and I adore all of them. They're the New Yorkers of Europe.
Jan 19, 2020, 8:58 am
#13
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,731
Souvenez-vous trois lettres:
ahsh bay ohh.
ahsh bay ohh.
Jan 19, 2020, 8:58 am
#14
Join Date: Jul 2019
Location: UK
Programs: BA Silver, IHG Platinum
Posts: 939
In saying that I haven't yet encountered particularly rude service in Paris.
Jan 19, 2020, 9:01 am
#15
Join Date: Feb 2015
Posts: 182
Everyone has a different experience. The sometimes friendly sometimes cranky staff is pretty much true all around the world. Most people respond to kindness and respect with kindness and respect. If you run into a customer service representative that doesn't respond this way, it could be the 5 people in front of you took a toll on their patience quotient. Nothing personal to you, not really related to you. You can get all huffy and feel offended, or you can reasonably assume that the representative is having a bad day and move on.
Customer Service Representatives should put their personal feelings aside as part of the job, but they are only human.
Customer Service Representatives should put their personal feelings aside as part of the job, but they are only human.