Jun 12, 2022, 4:34 am
Last edit by: Prospero
Please do not quote photos in this thread.
Sister thread:
https://www.flyertalk.com/forum/british-airways-executive-club/2085652-long-haul-catering-changes-announcement-12-july.html
Sister thread:
https://www.flyertalk.com/forum/british-airways-executive-club/2085652-long-haul-catering-changes-announcement-12-july.html
Long haul in-flight catering | Club World
Feb 12, 2022, 5:06 am
#616
Join Date: Jul 2018
Location: Mexico
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Feb 12, 2022, 5:25 am
#617
Join Date: Dec 2011
Location: BRS
Programs: BA Gold, Hilton Diamond
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Feb 12, 2022, 8:54 am
#618
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Location: London
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Feb 12, 2022, 9:22 am
#619
Join Date: Sep 2015
Programs: A3*G,BA Silver
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I recently booked my trip to Rio from London via Zurich with Swiss 1.3K in C. BA was 1.2K for PE...
Feb 12, 2022, 10:42 am
#620
Join Date: Feb 2022
Location: England
Programs: British Airways Exec Club
Posts: 32
Does anyone have any recent experiences with the menus on LHR-IAH? (I suppose it'd be the same to places such as Dallas and Nashville)
Feb 12, 2022, 11:17 am
#621
Join Date: Apr 2015
Programs: Some
Posts: 5,252
I understand where you are coming from, but vehemently disagree that just because BA management have decided to do something that will, in their opinion, increase short-term profits that passengers should then just suck it up without complaining if they don’t like it. BA management are not omniscient, it’s quite possible for cost cutting to accidentally go to far and also for short term decisions to be taken which aren’t in BA’s long term interests. Whining is very different from expressing a valid negative opinion.
Feb 12, 2022, 3:20 pm
#622
Join Date: Oct 2021
Posts: 248
So I don’t like seeing piles of food on one tray or plastic lids on the food. If I asked for the food to be served separately would they do it?
Feb 12, 2022, 3:23 pm
#623
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I’m afraid not, at present they are keeping contact between customers and crew as less frequent as possible.
Feb 12, 2022, 3:32 pm
#624
Join Date: Oct 2021
Posts: 248
Presumably I can just order starter and pudding? Lids off?
Feb 12, 2022, 3:35 pm
#625
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Join Date: Jul 2002
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The tray will be presented to you with all the lids on minus the hot meal.
Feb 12, 2022, 3:35 pm
#626
Join Date: Oct 2021
Posts: 248
If the whole airport experience had covid in mind that’s fine but it’s random. Having being stuck in an airport bus to the plane that was getting fuller and fuller. Someone actually told the driver he needed to drive off as it was getting very squashed,
Feb 12, 2022, 3:39 pm
#627
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I agree none of this makes any sense any longer, hopefully change is just around the corner.
Feb 12, 2022, 3:52 pm
#628
Join Date: Oct 2021
Posts: 248
Thank you for responding. Yes, hopefully...
Feb 12, 2022, 4:40 pm
#629
Join Date: Aug 2007
Location: Spitalfields, London
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I would appear to be reading something totally different then as I have seen few, if any, food complaints which are taken as a personal slight. That would be ridiculous, and thankfully I have not read much of it unless I am totally blindsided, which is of course a possibility given how unilaterally bad the food is on BA at the moment and the volume of complaints that follow (to be clear, I do not take this as a ‘diss’!) Perhaps you could indicate some examples of where posts have personified the impact of the poor catering as I am genuinely interested.
Feb 13, 2022, 3:47 am
#630
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Programs: Mucci. Nothing else matters.
Posts: 38,644
I understand where you are coming from, but vehemently disagree that just because BA management have decided to do something that will, in their opinion, increase short-term profits that passengers should then just suck it up without complaining if they don’t like it.
So long as they don't do that, and so long as they keep buying BA tickets in the knowledge that the service levels are below what they expect, they reduce the incentive that BA has to improve those service levels.
The current catering standards are actually only a notable current example of this phenomenon. Whinges about BA (sub-)standards are always around.