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Pro-active Online Upgrade (POUG) tracking and discussion | 2020 thread

Pro-active Online Upgrade (POUG) tracking and discussion | 2020 thread

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Old Sep 18, 20, 6:48 pm   -   Wikipost
Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.
 
Last edit by: GOTBound
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Current POUG fares, feel free to update.
  • ABZ - £69 (to and from LHR, Feb/May 2019, ex-LHR Oct 2019), £59 (to and from LHR, Feb 2020)
  • ACE -£119 (to LGW, Nov 2016) £99 ( from LGW Feb 2020) £69 { to / from LGW Feb / Mar 2021 }
  • AGP – £79 (Feb 2016, LCY), £99 (Jan 2019, ex-LGW), €119 (to LGW, July 2017), £99 (AGP-LHR Oct 2019)
  • ALG - £99 (practically always)
  • AMS - £79 from LGW (Feb 2017), £69 for LCY-AMS (May 2017), £79 for LCY-AMS (Dec 2018),£69 for AMS-LCY (May 2017, June 2017), €79 for LCY-AMS (May), £79 for LHR-AMS (Oct 2018), AMS-LHR €69 Nov 2019 for March 2020, £59 (Jul 2020)
  • ANE - £69 (Mar 2016) ex LCY
  • ARN - £99 ex-LHR (March 2020), £99 ex-ARN (March 2020)
  • ATH - £149 - both ways (Jun 2017)
  • BCN – £119 from LHR (Apr 2017), €119 (to LHR, May 2019), £109 (to LHR Feb 2020)
  • BHD - £69 (to and from LHR, Oct 2019), £59 (to and from LHR, Jan 2020)
  • BDS - £60 (March 2017)
  • BGO - £69 (out and back LHR Jan 2019)
  • BIA - £59 (Jan 2019)
  • BIO - £89 (BIO-LHR Nov 2019; LGW-BIO £89 Nov 2019, Jan 2020; BIO-LGW £89 Nov 2019)
  • BLL - £69 (to LHR, Jul 2017)
  • BLQ - £69 (to LHR, Jun 2017), £89 (Jun 2019)
  • BOD - £49 (Oct 2019, both ways), £89 (Dec 2019)
  • BRI - £60 (March 2017)
  • BRU - £129 (Jan 2016), €130 (Dec 2016) €89 (To LHR, May 2017)
  • BSL - £129 (from LHR, May 2019) CHF 190 (Feb 2016), CHF 169 (Dec 2018)
  • BUC - £129 (from LHR, July 2019)
  • BUD - £149 (to LHR, Nov 2018), GBP149 (to BUD, December 2017)
  • CDG - £59 each way Jan 2020 £99 (each way, July 2019) £59 (from LHR, Oct 2019) €69 from CDG Jan 2020
  • CGN - €89 (to LGW, Aug 2018)
  • CHQ - £245 (Dec 2016)
  • CMF -
  • CPH - £109 (Jun 2017), £129 (to LHR, Jan 2017), £129 (from LHR [HBO ticket], Feb 2019)
  • CTA - €109 (to LGW, Jan 2017), £89 (Sept 2019)
  • DBV - £89 LGW (Nov 2015)
  • DUB - €89 (to LCY Aug 2018 on HBO fare), €99 (to Dublin from LHR Aug 2018 on HBO fare) £89 (Oct 2018), €99 (to LHR, Jan 2019), £89 (April 2019), £59 (from/to LHR Feb 2020 on HBO fare) £75 (LCY-DUB, Nov 2019), £75 (DUB-LCY Jan 20, Feb 20), £75 (LCY-DUB, Jan 20), £49 (from/to LHR Apr 2020 on HBO for travel in Nov 2020)
  • DUS - £69 (to/from LHR, Jan 2019) €79 (to LCY, Jul 2017); £69 (from LHR, May 2019) £69 (from/to LCY, July 2019), €79 (to LHR, Apr 2020) (£49 Each way Dec 20)
  • EDI - £59 (from LGW, Jan 20), £69 (to LHR, April 2019), £59 (to LCY, Jul 2018), £69 (from LHR, Aug 2018), £59 (to LCY Jan 2019), £70 (from LGW Jan 2019), £59 both to and from LHR (July 2020)
  • FAO - €119 (to LGW, Jul 2017)
  • FCO - £89 (from LGW, Aug 2018), £99 (to LCY, Sep 2019), £109 (ex LHR, Jan 2020), £69 (to LGW, Feb 2020)
  • FLR - £89 (Nov 2018); £79 (Jan 2020)
  • FRA - £69 (to LCY Apr 2018) £49 (Oct 2017) / £49 and £50 (Aug 2017) /£49 (to LHR, Aug 2017), €59 to LHR (May 2017), £109 (from LHR, Aug 2018), £109 from LHR July 2019
  • GIB - £149 (Oct 2018), £149 (to LHR Oct 2019), £89 (Nov 2020)
  • GLA - £59 from and to LHR Aug 20. £65 (to LHR, Mar 2017) (From LHR April 2019 - £69) (to LCY £59 Oct 2019)
  • GOT – £59 (Oct 2019) - 690 SEK/£55 (from LHR Feb 2020), -GOT £59 (from LHR Mar 2020) GOT- SEK 690 (Mar 2020). GOT-LHR, LHR-GOT .GOT-LHR - SEK 690 £60 (Nov 2020). LHR-GOT - SEK 690 £60 (Apr 2021)
  • GVA - £139 (From LHR May 2018), £89 (ex LGW, Mar 2019), £99 (LHR-GVA and v.v., Dec 2019)
  • HAJ - £90 (Jan 2017) £99 (to LHR, Jun 2017) £109 (July 2018)
  • HAM - €69 (to LHR, April 2017) €79/£69 (from LHR, April/June 2017)
  • HEL – £120 (Apr 2017) (from/to LHR €169, April 2018) £159 (August 2018)
  • IBZ - £99 both ways (LHR Covid period flights) (August 2020)
  • INN – £79 to INN, €89 to LHR (Feb 2018)
  • INV – £79 each way (April 2019), £59 (to INV, Oct 2019), £59 (to INV Nov 2019), £59 (to INV Jan 2020)
  • IST - $169 (to LHR December 2018), £129 (June 2020)
  • JER - £79 (Apr 2019) - price has remained same for several years.
  • JMK - £239 (from LHR Jun 2018), £239 (to LHR July 2018)
  • JTR - £149 (from LHR Aug 2020). £149 (to LHR Aug 2020)
  • KBP - £179 (Jul 2017)
  • KEF - £169 (Apr 2017). Note system offered £239 but contact centre staff got the cost down!, £79 each way (Sep 20)
  • KRK - 509 PLN to LHR (April 2019)
  • LBA – £59 (both ways, Aug 2017), £49 (October 2019). £49 (both ways, Jan 2020)
  • LCA - £199 ( LHR - both ways Nov 19)
  • LED - £189 (Oct 2015)
  • LIN – £129 (Feb 2019), £119 (Jan 2019 from LCY), £99 (to LHR, Oct 2019)
  • LIG - £79 both ways (including Eastern operated in one direction) June 2018
  • LIS – £85 (to LGW, Feb 2017) £139 (from LHR Nov 2018) £99 (Each way Sep 2019 for Jan 2020 flight).
  • LPA - £119 (Mar 2020)
  • LUX - £59 (each way, Mar 2018), £59 LHR-LUX (Nov 2019)
  • LYS - £89 (March 2018), £89 (Nov 2018), £89 (April 2019)
  • MAD - £159 MAD-LHR (Aug 2019), £99 LHR-MAD (Nov 2019), £159 LHR-MAD & MAD-LHR (Jan 2020)
  • MAH - £129 (Jul 2017)
  • MAN - £49, £56 (Feb 2020), £59 (October 2018) offered in both directions. Same price from LCY (Dec 2018 - both directions)
  • MLA - €119 (Aug 2018), £79 (Aug 2020) from LHR. .
  • MPL - £130 (Mar 2017)
  • MUC - £119 (Feb 2020), £89 from LCY Dec 2019. £89 LCY-MUC (Feb 2020), £79 LHR-MUC (each way, Sep 2020)
  • MJV - £70 (Nov 2016 from HBO, also Feb 2017 same price).
  • MRS - £119 (each way, Feb 2020) £119 (ex-LHR, May 2018). £89 (Jul 2017), £109 (to LHR, Nov 2016 HBO, Weekend Daytrip ex LHR)
  • MXP - £149 ex LHR Jan 2020 £149 (from/to LHR April 2018) £129 (Jun 2017)/ €109 (to LHR, Feb 2017) £99 (To LHR, Aug 2017). £139 (LHR to MXP, Oct 2019)
  • NAP - £79 (Apr 2019) £89 (May 2019, from LGW) £69 (Sept 2020)
  • NCE - £138 (May 2017), £125/149; £89 (to LHR, May 2017), £149 (from STN, Apr 2017) £89 (from LGW, May 2017, again June 2018) £69 (to LCY, May 2017)
  • NCL - £59 (from/to LHR, Apr 2019) - price has remained the same for several years. £49 (Jul 2020)
  • NQY - £49 (July 2020)
  • NTE - £80 (Mar 2017)
  • OPO - £99 (Nov 2019, both ways)
  • ORY - £85, €89, €119 (Jan 2017)
  • OSL - £124 (NOK1379, OSL->LHR, Dec 2017), £129 (to OSL, Jan 2018 for May), £129 (May 2018 for Aug)
  • OTP - £99 (May 2020)
  • PEG - £69 (Dec 2019)
  • PFO - £119 (Sep 2015)
  • PMI - EUR 119 (to LCY, Jan 2019) £99 (LGW, Oct 2019)
  • PRG - £119 (Jan 2019)
  • PRN - £149 (Dec 2019)
  • PSA - £170 (Apr 2017)
  • PUY - £119 (Apr 2017)
  • PVK - £139 (Feb 2019)
  • RAK - £99 ( May 2018, from LGW) £99 ( Oct 2018, to LGW), £99 (Nov 2018 LHR-RAK)
  • RTM -
  • SKG - £99 (Sep 2019, from LGW) / £99 (Oct 2019 from LGW)
  • SOF - £149 (to LHR, Apr 2019); £149 (both ways for travel in Dec 2019); LHR-SOF (HBO) £49 (Dec 2019)
  • STR - £70 (Feb 2017) €115/£99 (to LHR, Jan 2017/Feb 2017) £109 (Either way Nov 2018)
  • SVG - £99 / NOK 720 (Dec 2015),
  • SVQ - £99 (June 2019/Nov 2019 both ways)
  • SZG - £69 (to LGW and from LGW to SZG for travel in May 2020)
  • TFS – €139 (to LGW, Mar 2017) £119 (to TFS for travel in March 2020) £99 (to LGW Feb 2020, from LGW Oct 2020) £69 ( To / From LHR Aug 2020 )
  • TIA –
  • TLL - £60 (Mar 2017), £79 (Aug 2017 for Nov)
  • TLS - £99 (Oct 19) (to LHR) €79 (TLS - LHR, Sept 2020)
  • TRN - £69 (to LGW and from LGW to TRN for travel in May 2020)
  • TXL - £129 (Feb 2018, March 2019, ex-LHR), £129 (to LHR, March 2018 for April), €139 (to LHR, Jan 2019), £129 (from LHR, March for July, 2019).£79 from STN Aug 2020 Sunday flight
  • UIP -
  • VCE - £119 ex-LHR (Apr 2018), £89 (from LGW, Sep 2019), £79 (to LCY, Sep 2019)
  • VIE – £159 (to LHR, May 2017) €129 (to LHR, April 2018) £129 (to LHR, from a Basic fare, Jan 2019) €109 to LHR (Nov 2019 for Jan 2020) £129 LHR-VIE (Jan 2020, close-in)
  • VLC - £99 (May 2019)
  • VRN - €109 (Jul 2017)
  • WAW - £115 (Jan2017) / 475 PLN (£79) (Oct 2015) £109/139 (To LHR, Jun 2017) £139 ( Jun / July 2020 )
  • ZAG - €130 ZAG-LHR Nov 2015; £89 (to LHR for travel in Oct 2019)
  • ZRH - £69 (LCY July 2017), CHF189/£148 (To LHR, May 2018, Dec 2018), £149 (from LHR, Mar 2019), £149 (from LHR, Feb 2020)
  • ZTH - £135 (March 2017)


Long haul routes from LON to North America
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
  • AUS – WTP $229 (Nov 2015), CW £473 (Feb 2015)
  • BOS – WTP £198 (Jul 2017), CW £352 ex-BOS (Jan 2018), CW £352 ex-LHR (Jan 2018), WTP $351 (Jan 2019), WTP £299 (Mar 2019; BA213), WTP £319 (Feb 20) - now down to £145 (Mar 20)
  • BWI – WTP $248 to BWI / WTP $256 to LHR (Mar 2017), CW $306 to LHR (Jan 2018)
  • DFW – CW $850/£380 (Feb 2017/Mar 2017) £525 (Apr 2017)
  • EWR – WTP $256 (Jan 2016) see also JFK
  • JFK – WTP £279 (Oct 2018), and then down to £238 (Nov 2018), and then up to £299 (Jan 20), CW £501 (Nov 2019 / Club Suite flight) see also EWR, WTP £238 (Jan 2019) LHR - JFK and JFK - LHR WTP-CW £479 Jan 2020
  • IAD – WTP £190 / £216 (Feb 2017), £269 (Nov 2017) CW $525 (Jul 2017) WTP $171 (May 2018 •• on an Avios booking)
  • IAH – CW £408 (Apr 2019)
  • LAS – CW £927 (Jul 2019)
  • LAX – WTP £248 (January 2019) £289 (Feb 2020), CW £540 (Feb 2015), F $702 (June 2019)
  • MEX – WTP £235 (Jan 2017),CW £468 (Jan 2017). F £447 (Oct 2014)
  • MIA – WTP £204 (Dec 2019), WTP £160 (Aug 2017), CW £420 (Jan 2017) FIRST £599 (August 2019)
  • OAK – CW £464 ex LGW (Feb 2018) and £508 (Oct 2018)
  • ORD – CW £520 (March 2019), CW £400 (Oct 2019)
  • PHL – F £575 (Feb 2017) CW £330 (Oct 2018)
  • PHX – CW $1,080 (May 2017)
  • PIT – WTP £288 (Aug 2019)
  • SFO – WTP $310 (Nov 2015), CW $552 (offered Aug, for Dec 2017) CW $799 (offered Sep 2018 for Oct 2018) F $779 (offered Feb 2019 for Mar 2019)
  • SJC – WTP £259 (April 2019)
  • TPA - WTP £260 (Nov 2019)
  • YUL – CW £549 (Mar 2017)
  • YVR - WTP £209 (Jun 2017), CW £595 (Jan 2017), CW £441 (Aug 2018)
  • YYZ - WTP £168 (Aug 2016), CW £549/449 (May 2017) WTP to CW (Mar 2019) $765
  • SEA - WTP $288 (Mar 2018) F $659 (Dec 2019)


Long haul routes from LON to South America and the Caribbean
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
  • BGI - WTP £249 (Mar 2019)
  • GIG - WTP £239 (Oct 2019)
  • PUJ - WTP £216 (Oct 2019)
  • TAB - see post 6 (Jan 2019)


Long haul routes from LON to Asia
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
  • BKK - WTP £229 / £240 (Aug 2016), CW £549 (Aug 2016). WTP £232 (May 2020)
  • BOM – WTP £249 (May 2018)
  • BLR – CW £350 (Sep 2017)
  • DEL – WTP £189 (Jan 2017), CW £352 (May 2018)
  • HKG - WTP £165/270 (Mar 2017), CW £486 (Jan, Apr 2017), CW £629 (Seo 2017), CW £820 (June 2018)
  • HND - CW £609 (May 2020)
  • ICN - WTP £152 (Sep 2016)
  • KUL - F £649 (Feb 2016)
  • NRT - WTP £207 (Apr 2015)
  • PEK - WTP £165 (Apr 2016)
  • PVG – WTP £200 (Mar 2017), CW £460 (Mar 2017)
  • SIN - WTP £439 dropped to £396 (May 2019), CW (to LHR) £495 (Apr 2017), WT+ £220 went up to £374 (March 2020)


Long haul routes from LON to Australia and Oceania
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):

LHR-SYD – WTP £159 (Apr 2015)
LHR-SYD — CW £649 (Apr 2020)

Long haul routes from LON to Moscow, Africa and Middle East
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
  • AUH – WTP £105 (Feb 2017) CW £425 (Jan 2017), F £379 June 2019
  • CAI - WTP £109/155 (May 2017) CW £399 (from WT, Jan 2017)
  • CPT – WTP £92 (Apr 2016)
  • DME - CW £340 (from WTP, Jun 2019)
  • DOH - CW £629 (Jul 2020)
  • DXB – WTP £119/153 (Jul 2017) CW £425 (Feb 2017) WTP £127 (Aug 2017), F £509 (Mar 2019), CW on A350 £599 (Sep 2019), CW on 777 £561 (Nov 2019) WTP £209 (Dec 19) WTP £179 (March 2020)
  • JED – WTP £229 LHR-JED & £252 JED-LHR
  • JNB - WTP £229 (Feb 2016), CW £540 (Jan 2017), CW £510 (Feb 2017), WTP £297 (Nov 2019)
  • KWI – WTP £100 (to LHR, Aug2017), CW £449 LHR>KWI (July 2019)
  • MCT - CW £450 (March 2017), CW £522 (Sept 2017)
  • RAK - CE £99 (Dec 2015)
  • TLV - WTP £118 (May 2017) WTP £150 (April 2018) WTP £145 (May 2019)
  • TLV - CW £120 (Sept 2015)
  • TLV - F £280 (Aug 2019)


Long haul routes to LON
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):
  • AUH – WTP £129 (May 2017); CW £425 (May 2017) WT - WTP £161 (Dec 2018), WTP - CW £161 (Dec 2018) F £379 (June 2019)
  • BGI - WTP £199 (Oct 2016)
  • BKK - CW £399 (Jul 2017) WTP £217 (May 2020)
  • BOS - WTP $189 (Apr 2015), WTP £270 (Mar 2019), CW $680 (Mar 2016), F $850 then $763 (Nov 2015), £270 (Feb 20)
  • BOM - CW £499 (July 2016), CW to F INR 46,665, approx. GBP 530 (29-Jun-18 for 30-Jun-18 1.45am departure)
  • DEL - WTP £209 (Jan 2017)
  • DEN- CW £473 (May 2017
  • DFW - WTP £255 (May 2017) CW $680 (to LHR, Mar 2017)
  • DME - WTP £145 (Apr 2016), CW £320 (from WTP, June 2019)
  • DOH - CW £592 (Oct 2019) CW £629 (Jul 2020)
  • DXB - WTP £109 (Jun 2017), CW £350/425 (Mar 2017) WTP £150 (Aug 2017)
  • EWR - CW £473 (Sep 2016) see also JFK
  • GIG - WTP £218 (Oct 2019) CW £399 (Aug 2016), F £447 (Jan 2015)
  • HKG - WTP £161 (Jan 2015)/ HK$2700 (Mar 2017)
  • HKG - CW £599 (Mar 2015 for travel in April, also offered for May 2016), CW £540 (Jan 2017) CW £697 (May 2018)
  • HND - CW £549 (May 2020)
  • IAD - CW $780 (Jul 2017) CW £540/485 (Feb/Mar 2017)
  • IAH - WTP £209 (June 2017), CW $850 (June 2017)
  • JFK - CW $693 (Nov 2019) F £525 (May 2017), F $999 (Jan 2016) see also EWR, CW £501 (Dec 18), WTP £252 (Jan 2019), WTP £239 and £279 (Jan 2019), WTP £198 (Mar 19), WTP £279 (Feb 20), CW £472 reduced to £295 (Mar 2020)
  • JNB - CW £599 (Feb 2017)
  • KWI - WTP £226 (Oct 2018)
  • LAX - WTP £198 (January 2019)
  • LAS - F £599 (Jul 19)
  • MCT - CW £450 (Mar 2017)
  • MCO - WTP £170 (Mar 2016) WTP £160 (Sept 2017) WTP £192 (Feb 2019)
  • MEX - CW £447 (Apr 2016)
  • MSY - CW £549 (Apr 2017)
  • MIA - WTP £204 (Dec 2019)
  • NBO - CW £518 (Jan 2018)
  • OAK - CW £480 (Feb 2018) and £508 (Oct 2018)
  • ORD - WTP £189 (Feb 2016) £310 (Feb 2019), £270 (Apr 2019) CW £473 (Nov 2015) increased to £525 in 4 hours.
  • PEK - WTP £198 (Apr 2016), CW £549 (Aug 2015)
  • PHL- CW $579 (Apr 2017) WTP £309 (September 2019)
  • PHX - CW $765 (Feb 2017) F $859 (May 2019, Nov 2019)
  • PIT - WTP £299 (Jan 2019)
  • SCL - CW £425 (Apr 2017)
  • SEA - WTP £207 (Feb 2016) CW £593 (October 2019)
  • SEA - WTP $319 (Mar 2018)
  • SFO – WTP $310 (Nov 2015), CW $819 (May 2019)
  • SFO - F $950, then $855, then back to $950 two days before dep (Feb 2017)
  • SIN – WTP £198 (Feb 2017), CW £495 (Jun 2017) WTP - £198 (Jan 2017), CW £649 (Jun 2019)
  • SJC - WTP $239 (June 2019), CW £809 (Feb 2017) CW $1,046 (Jun 2017), CW £599 (May 2018)
  • TLV - WTP £127-136 Jan 2017) $240 (Jun 2016)
  • TLV - CW £190 (March 2019)
  • YUL - WTP £180 (Jun 2016) CW £449 (Mar 2017)
  • YYC - WTP £189 (Aug 2016)
  • YYZ - WTP £189 (July 2016), CW C$723 (Nov 2015), F £499 (Mar 2017)
  • YVR - WTP £209 (Jun 2017)/C$459 (Aug 2017), CW £425 (Mar 2017), F C$900 (Mar 2016)
Print Wikipost

Old Jan 1, 20, 3:33 am
  #1  
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Original Poster
 
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 45,680
Pro-active Online Upgrade (POUG) tracking and discussion | 2020 thread



This thread is a continuation of the previous years' threads:

Pro-active Online Upgrade (POUG) tracking and discussion | 2019 thread
Pro-active Online Upgrade (POUG) tracking and discussion | 2017/18 thread
https://www.flyertalk.com/forum/british-airways-executive-club/1735505-pro-active-online-upgrade-poug-tracking-discussion-2016-thread.html
Pro-active Online Upgrade (POUG) tracking and discussion 2015 thread
which was a continuation from:
https://www.flyertalk.com/forum/british-airways-executive-club/1117885-pro-active-upgrade-cost-tracking-questions-thread.html.

What is a Pro-active Online Upgrade?
The simple answer: it is a limited special upgrade that may be offered at a time of BA's choosing after your booking is ticketed up to and including online check-in. The offer, if it happens (and this is not guaranteed) will appear in Manage My Booking, either via BA.com or the mobile app. There is no email notification, klaxon sound or flashing beacons to alert you - so now you know why its called a Pro-active Online Upgrade

Please note, POUG rates differ from the rates offered at the airport (see, https://www.flyertalk.com/forum/british-airways-executive-club/1948478-airport-upgrades-aup-promotion-2019-thread.html) and also the rate offered when you click on the “Upgrade my class of travel with money” link from within MMB, or the “Upgrade to the next available cabin” blue/grey banner in the app.

In summary
  • All POUGs earn full TPs and Avios for the upgraded cabin, subject to the original booking being paid for with cash.
  • POUGs are not usually offered on bookings with connections, such as bookings that combine UK domestic and shorthaul flights (a simple UK-USA single or return flight is generally open for POUG).
  • POUGs are offered on Hand-Baggage Only fares, if available
  • POUGs only become available after 48 hours of making your booking, until any time up to, and including OLCI. After being checked in you will not be offered a POUG.
  • POUGs do not seem to become available for travel agent bookings, until 2-3 days before departure (YMMV)
  • When checking in online (OLCI), you may get a POUG offer as one of the first screens to the check in process. This includes travel agency and corporate bookings, at least potentially.
  • POUGs are sometimes easier to spot on the App, but the cost and availability should be the same as with the main BA.com site.
  • POUGs cannot be requested from Service Centres, except that occasionally BA.com will not proceed with a POUG online and display a message inviting you to call the Service Centre to complete the transaction.
  • After a POUG has been purchased, the ticket become non changeable and non refundable, apart from government taxes.
  • If you get subject to an irrop after getting a POUG you should be rebooked into the upgraded cabin, subject to availability. If the irrop means that it is best to cancel the booking for a refund and then rebooked, you can't count on the upgrade being made available for the rebooked service, but you should get your POUG payment back.
A Wikipost has been set up to allow us to collectively track POUG rates on a route by route basis (this may not be visible if you are looking at this forum via a mobile device but is visible via FT's full site version). Please add your own successful results to the list including the month/year when the POUG was offered to you.

For reference, the terms and conditions of POUGs are here:
http://www.flyertalk.com/forum/25075396-post582.html

Last edited by Prospero; Jan 1, 20 at 3:39 am Reason: Update banner image
corporate-wage-slave is online now  
Old Jan 1, 20, 3:34 am
  #2  
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Original Poster
 
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 45,680
Backup of the wiki as of 1 January 2020
  • ABZ - £69 (to and from LHR, Feb/May 2019, ex-LHR Oct 2019)
  • ACE -£119 (to LGW, Nov 2016)[/left]
  • AGP – £79 (Feb 2016, LCY), £99 (Jan 2019, ex-LGW), €119 (to LGW, July 2017), £99 (AGP-LHR Oct 2019)
  • ALG - £99 (practically always)
  • AMS - £79 from LGW (Feb 2017), £69 for LCY-AMS (May 2017), £79 for LCY-AMS (Dec 2018),£69 for AMS-LCY (May 2017, June 2017), €79 for LCY-AMS (May), £79 for LHR-AMS (Oct 2018), AMS-LHR €69 Nov 2019 for March 2020
  • ANE - £69 (Mar 2016) ex LCY
  • ARN - £129 ex-LHR (July 2018), £129 ex-ARN (Aug 2018)
  • ATH - £149 - both ways (Jun 2017)
  • BCN – £119 from LHR (Apr 2017), €119 (to LHR, May 2019)
  • BHD - £69 (to and from LHR, Oct 2019)
  • BDS - £60 (March 2017)
  • BGO - £69 (out and back LHR Jan 2019)
  • BIA - £59 (Jan 2019)
  • BIO - £89 (BIO-LHR Nov 2019)
  • BLL - £69 (to LHR, Jul 2017)
  • BLQ - £69 (to LHR, Jun 2017), £89 (Jun 2019)
  • BOD - £49 (Oct 2019, both ways), £89 (Dec 2019)
  • BRI - £60 (March 2017)
  • BRU - £129 (Jan 2016), €130 (Dec 2016) €89 (To LHR, May 2017)
  • BSL - £129 (from LHR, May 2019) CHF 190 (Feb 2016), CHF 169 (Dec 2018)
  • BUC - £129 (from LHR, July 2019)
  • BUD - £149 (to LHR, Nov 2018), GBP149 (to BUD, December 2017)
  • CDG - £99 (each way, July 2019) £59 (from LHR, Oct 2019)
  • CGN - €89 (to LGW, Aug 2018)
  • CHQ - £245 (Dec 2016)
  • CMF -
  • CPH - £109 (Jun 2017), £129 (to LHR, Jan 2017), £129 (from LHR [HBO ticket], Feb 2019)
  • CTA - €109 (to LGW, Jan 2017), £89 (Sept 2019)
  • DBV - £89 LGW (Nov 2015)
  • DUB - €89 (to LCY Aug 2018 on HBO fare), €99 (to Dublin from LHR Aug 2018 on HBO fare) £89 (Oct 2018), €99 (to LHR, Jan 2019), £89 (April 2019), £59 (to LHR on HBO fare) £75 (LCY-DUB, Nov 2019)
  • DUS - £69 (to/from LHR, Jan 2019) €79 (to LCY, Jul 2017); £69 (from LHR, May 2019) £69 (from/to LCY, July 2019)
  • EDI - £70 (from LGW, May 2018), £69 (to LHR, April 2019), £59 (to LCY, Jul 2018), £69 (from LHR, Aug 2018), £59 (to LCY Jan 2019), £70 (from LGW Jan 2019)
  • FAO - €119 (to LGW, Jul 2017)
  • FCO - £89 (from LGW, Aug 2018), £99 (to LCY, Sep 2019)
  • FLR - £89 (Nov 2018); £89 (Jan 2020)
  • FRA - £69 (to LCY Apr 2018) £49 (Oct 2017) / £49 and £50 (Aug 2017) /£49 (to LHR, Aug 2017), €59 to LHR (May 2017), £109 (from LHR, Aug 2018), £109 from LHR July 2019
  • GIB - £149 (Oct 2018), £149 (to LHR Oct 2019)
  • GLA - £65 (to LHR, Mar 2017) (From LHR April 2019 - £69) (to LCY £59 Oct 2019)
  • GOT – £59 (Oct 2019)
  • GVA - £139 (From LHR May 2018), £89 (ex LGW, Mar 2019), £99 (LHR-GVA and v.v., Dec 2019)
  • HAJ - £90 (Jan 2017) £99 (to LHR, Jun 2017) £109 (July 2018)
  • HAM - €69 (to LHR, April 2017) €79/£69 (from LHR, April/June 2017)
  • HEL – £120 (Apr 2017) (from/to LHR €169, April 2018) £159 (August 2018)
  • IBZ - £69 both ways (June 2016)
  • INN – £79 to INN, €89 to LHR (Feb 2018)
  • INV – £79 each way (April 2019), £59 (to INV, Oct 2019), £59 (to INV Nov 2019)
  • IST - $169 (to LHR December 2018), £129 (June 2020)
  • JER - £79 (Apr 2019) - price has remained same for several years.
  • JMK - £239 (from LHR Jun 2018), £239 (to LHR July 2018)
  • KBP - £179 (Jul 2017)
  • KEF - £169 (Apr 2017). Note system offered £239 but contact centre staff got the cost down!
  • KRK - 509 PLN to LHR (April 2019)
  • LBA – £59 (both ways, Aug 2017), £49 (October 2019)
  • LCA - £199 ( LHR - both ways Nov 19)
  • LED - £189 (Oct 2015)
  • LIN – £129 (Feb 2019), £119 (Jan 2019 from LCY), £99 (to LHR, Oct 2019)
  • LIG - £79 both ways (including Eastern operated in one direction) June 2018
  • LIS – £85 (to LGW, Feb 2017) £139 (from LHR Nov 2018) £99 (Each way Sep 2019 for Jan 2020 flight).
  • LPA - £119 (Mar 2020)
  • LUX - £59 (each way, Mar 2018), £59 LHR-LUX (Nov 2019)
  • LYS - £89 (March 2018), £89 (Nov 2018), £89 (April 2019)
  • MAD - £79 LCY-MAD (Jan 2017), £159 LHR-MAD (Jan 2019, May 2019), £159 MAD-LHR (Aug 2019), £99 LHR-MAD (Nov 2019)
  • MAH - £129 (Jul 2017)
  • MAN - £59 (October 2018) offered in both directions. Same price from LCY (Dec 2018 - both directions)
  • MLA - €119 (Aug 2018) £99 from LGW June 2019.
  • MPL - £130 (Mar 2017)
  • MUC - £119 (Feb 2018), £89 from LCY Dec 2019.
  • MJV - £70 (Nov 2016 from HBO, also Feb 2017 same price).
  • MRS - £119 (ex-LHR, May 2018). £89 (Jul 2017), £109 (to LHR, Nov 2016 HBO, Weekend Daytrip ex LHR)
  • MXP - £149 (from/to LHR April 2018) £129 (Jun 2017)/ €109 (to LHR, Feb 2017) £99 (To LHR, Aug 2017). £139 (LHR to MXP, Oct 2019)
  • NAP - £79 (Apr 2019) £89 (May 2019, from LGW)
  • NCE - £138 (May 2017), £125/149; £89 (to LHR, May 2017), £149 (from STN, Apr 2017) £89 (from LGW, May 2017, again June 2018) £69 (to LCY, May 2017)
  • NCL - £59 (from/to LHR, Apr 2019) - price has remained the same for several years.
  • NTE - £80 (Mar 2017)
  • OPO - £99 (Nov 2019, both ways)
  • ORY - £85, €89, €119 (Jan 2017)
  • OSL - £124 (NOK1379, OSL->LHR, Dec 2017), £129 (to OSL, Jan 2018 for May), £129 (May 2018 for Aug)
  • OTP - £129 (Nov 2018) usually £202-239,
  • PEG - £69 (Dec 2019)
  • PFO - £119 (Sep 2015)
  • PMI - EUR 119 (to LCY, Jan 2019) £99 (LGW, Oct 2019)
  • PRG - £119 (Jan 2019)
  • PRN - £149 (Dec 2019)
  • PSA - £170 (Apr 2017)
  • PUY - £119 (Apr 2017)
  • PVK - £139 (Feb 2019)
  • RAK - £99 ( May 2018, from LGW) £99 ( Oct 2018, to LGW), £99 (Nov 2018 LHR-RAK)
  • RTM -
  • SKG - £99 (Sep 2019, from LGW) / £99 (Oct 2019 from LGW)
  • SOF - £149 (to LHR, Apr 2019); £149 (both ways for travel in Dec 2019); LHR-SOF (HBO) £49 (Dec 2019)
  • STR - £70 (Feb 2017) €115/£99 (to LHR, Jan 2017/Feb 2017) £109 (Either way Nov 2018)
  • SVG - £99 / NOK 720 (Dec 2015),
  • SVQ - £99 (June 2019/Nov 2019 both ways)
  • SZG - £69 (to LGW and from LGW to SZG for travel in May 2020)
  • TFS – €139 (to LGW, Mar 2017) £119 (to TFS for travel in March 2020)
  • TIA –
  • TLL - £60 (Mar 2017), £79 (Aug 2017 for Nov)
  • TLS - £99 (Oct 19) (to LHR)
  • TRN - £69 (to LGW and from LGW to TRN for travel in May 2020)
  • TXL - £129 (Feb 2018, March 2019, ex-LHR), £129 (to LHR, March 2018 for April), €139 (to LHR, Jan 2019), £129 (from LHR, March for July, 2019).
  • UIP -
  • VCE - £119 ex-LHR (Apr 2018), £89 (from LGW, Sep 2019), £79 (to LCY, Sep 2019)
  • VIE – £159 (to LHR, May 2017) €129 (to LHR, April 2018) £129 (to LHR, from a Basic fare, Jan 2019) €109 to LHR (Nov 2019 for Jan 2020)
  • VLC - £99 (May 2019)
  • VRN - €109 (Jul 2017)
  • WAW - £115 (Jan2017) / 475 PLN (£79) (Oct 2015) £109/139 (To LHR, Jun 2017)
  • ZAG - €130 ZAG-LHR Nov 2015; £89 (to LHR for travel in Oct 2019)
  • ZRH - £69 (LCY July 2017), CHF189/£148 (To LHR, May 2018, Dec 2018), £149 (from LHR, Mar 2019)
  • ZTH - £135 (March 2017)


Long haul routes from LON to North America
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):



  • AUS – WTP $229 (Nov 2015), CW £473 (Feb 2015)
  • BOS – WTP £198 (Jul 2017), CW £352 ex-BOS (Jan 2018), CW £352 ex-LHR (Jan 2018), WTP $351 (Jan 2019), WTP £299 (Mar 2019; BA213)
  • BWI – WTP $248 to BWI / WTP $256 to LHR (Mar 2017), CW $306 to LHR (Jan 2018)
  • DFW – CW $850/£380 (Feb 2017/Mar 2017) £525 (Apr 2017)
  • EWR – WTP $256 (Jan 2016) see also JFK
  • JFK – WTP £279 (Oct 2018) and then down to £238 (Nov 2018), CW £501 (Nov 2019 / Club Suite flight) see also EWR, WTP £238 (Jan 2019)
  • IAD – WTP £190 / £216 (Feb 2017), £269 (Nov 2017) CW $525 (Jul 2017) WTP $171 (May 2018 •• on an Avios booking)
  • IAH – CW £408 (Apr 2019)
  • LAS – CW £927 (Jul 2019)
  • LAX – WTP £248 (January 2019), CW £540 (Feb 2015), F $702 (June 2019)
  • MEX – WTP £235 (Jan 2017),CW £468 (Jan 2017). F £447 (Oct 2014)
  • MIA – WTP £204 (Dec 2019), WTP £160 (Aug 2017), CW £420 (Jan 2017) FIRST £599 (August 2019)
  • OAK – CW £464 ex LGW (Feb 2018) and £508 (Oct 2018)
  • ORD – CW £520 (March 2019), CW £400 (Oct 2019)
  • PHL – F £575 (Feb 2017) CW £330 (Oct 2018)
  • PHX – CW $1,080 (May 2017)
  • PIT – WTP £288 (Aug 2019)
  • SFO – WTP $310 (Nov 2015), CW $552 (offered Aug, for Dec 2017) CW $799 (offered Sep 2018 for Oct 2018) F $779 (offered Feb 2019 for Mar 2019)
  • SJC – WTP £259 (April 2019)
  • TPA - WTP £260 (Nov 2019)
  • YUL – CW £549 (Mar 2017)
  • YVR - WTP £209 (Jun 2017), CW £595 (Jan 2017), CW £441 (Aug 2018)
  • YYZ - WTP £168 (Aug 2016), CW £549/449 (May 2017) WTP to CW (Mar 2019) $765
  • SEA - WTP $288 (Mar 2018) F $659 (Dec 2019)

Long haul routes from LON to South America and the Caribbean

(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):



  • BGI - WTP £249 (Mar 2019)
  • GIG - WTP £239 (Oct 2019)
  • PUJ - WTP £216 (Oct 2019)
  • TAB - see post 6 (Jan 2019)

Long haul routes from LON to Asia
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):


  • BKK - WTP £229 / £240 (Aug 2016), CW £549 (Aug 2016)
  • BOM – WTP £249 (May 2018)
  • BLR – CW £350 (Sep 2017)
  • DEL – WTP £189 (Jan 2017), CW £352 (May 2018)
  • HKG - WTP £165/270 (Mar 2017), CW £486 (Jan, Apr 2017), CW £629 (Seo 2017), CW £820 (June 2018)
  • ICN - WTP £152 (Sep 2016)
  • KUL - F £649 (Feb 2016)
  • NRT - WTP £207 (Apr 2015)
  • PEK - WTP £165 (Apr 2016)
  • PVG – WTP £200 (Mar 2017), CW £460 (Mar 2017)
  • SIN - WTP £439 dropped to £396 (May 2019), CW (to LHR) £495 (Apr 2017)

Long haul routes from LON to Australia and Oceania
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):


  • LHR-SYD – WTP £159 (Apr 2015)

Long haul routes from LON to Moscow, Africa and Middle East
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):


  • AUH – WTP £105 (Feb 2017) CW £425 (Jan 2017), F £379 June 2019
  • CAI - WTP £109/155 (May 2017) CW £399 (from WT, Jan 2017)
  • CPT – WTP £92 (Apr 2016)
  • DME - CW £340 (from WTP, Jun 2019)
  • DXB – WTP £119/153 (Jul 2017) CW £425 (Feb 2017) WTP £127 (Aug 2017), F £509 (Mar 2019), CW on A350 £599 (Sep 2019), CW on 777 £561 (Nov 2019) WTP £209 (Dec 19)
  • JED – WTP £229 LHR-JED & £252 JED-LHR
  • JNB - WTP £229 (Feb 2016), CW £540 (Jan 2017), CW £510 (Feb 2017), WTP £297 (Nov 2019)
  • KWI – WTP £100 (to LHR, Aug2017), CW £449 LHR>KWI (July 2019)
  • MCT - CW £450 (March 2017), CW £522 (Sept 2017)
  • RAK - CE £99 (Dec 2015)
  • TLV - WTP £118 (May 2017) WTP £150 (April 2018) WTP £145 (May 2019)
  • TLV - CW £120 (Sept 2015)
  • TLV - F £280 (Aug 2019)

Long haul routes to LON
(price shown from lower cabin to mentioned cabin, e.g. WTP means price to POUG from WT to WTP):


  • AUH – WTP £129 (May 2017); CW £425 (May 2017) WT - WTP £161 (Dec 2018), WTP - CW £161 (Dec 2018) F £379 (June 2019)
  • BGI - WTP £199 (Oct 2016)
  • BKK - CW £399 (Jul 2017)
  • BOS - WTP $189 (Apr 2015), WTP £270 (Mar 2019), CW $680 (Mar 2016), F $850 then $763 (Nov 2015)
  • BOM - CW £499 (July 2016), CW to F INR 46,665, approx. GBP 530 (29-Jun-18 for 30-Jun-18 1.45am departure)
  • DEL - WTP £209 (Jan 2017)
  • DEN- CW £473 (May 2017
  • DFW - WTP £255 (May 2017) CW $680 (to LHR, Mar 2017)
  • DME - WTP £145 (Apr 2016), CW £320 (from WTP, June 2019)
  • DOH - CW £592 (Oct 2019)
  • DXB - WTP £109 (Jun 2017), CW £350/425 (Mar 2017) WTP £150 (Aug 2017)
  • EWR - CW £473 (Sep 2016) see also JFK
  • GIG - WTP £218 (Oct 2019) CW £399 (Aug 2016), F £447 (Jan 2015)
  • HKG - WTP £161 (Jan 2015)/ HK$2700 (Mar 2017)
  • HKG - CW £599 (Mar 2015 for travel in April, also offered for May 2016), CW £540 (Jan 2017) CW £697 (May 2018)
  • IAD - CW $780 (Jul 2017) CW £540/485 (Feb/Mar 2017)
  • IAH - WTP £209 (June 2017), CW $850 (June 2017)
  • JFK - CW $693 (Nov 2019) F £525 (May 2017), F $999 (Jan 2016) see also EWR, CW £501 (Dec 18), WTP £252 (Jan 2019), WTP £239 and £279 (Jan 2019), WTP £198 (Mar 19)
  • JNB - CW £599 (Feb 2017)
  • KWI - WTP £226 (Oct 2018)
  • LAX - WTP £198 (January 2019)
  • LAS - F £599 (Jul 19)
  • MCT - CW £450 (Mar 2017)
  • MCO - WTP £170 (Mar 2016) WTP £160 (Sept 2017) WTP £192 (Feb 2019)
  • MEX - CW £447 (Apr 2016)
  • MSY - CW £549 (Apr 2017)
  • MIA - WTP £204 (Dec 2019)
  • NBO - CW £518 (Jan 2018)
  • OAK - CW £480 (Feb 2018) and £508 (Oct 2018)
  • ORD - WTP £189 (Feb 2016) £310 (Feb 2019), £270 (Apr 2019) CW £473 (Nov 2015) increased to £525 in 4 hours.
  • PEK - WTP £198 (Apr 2016), CW £549 (Aug 2015)
  • PHL- CW $579 (Apr 2017) WTP £309 (September 2019)
  • PHX - CW $765 (Feb 2017)
  • PIT - WTP £299 (Jan 2019)
  • SCL - CW £425 (Apr 2017)
  • SEA - WTP £207 (Feb 2016) CW £593 (October 2019)
  • SFO – WTP $310 (Nov 2015), CW $819 (May 2019)
  • SFO - F $950, then $855, then back to $950 two days before dep (Feb 2017)
  • SIN – WTP £198 (Feb 2017), CW £495 (Jun 2017) WTP - £198 (Jan 2017), CW £649 (Jun 2019)
  • SJC - WTP $239 (June 2019), CW £809 (Feb 2017) CW $1,046 (Jun 2017), CW £599 (May 2018)
  • TLV - WTP £127-136 Jan 2017) $240 (Jun 2016)
  • TLV - CW £190 (March 2019)
  • YUL - WTP £180 (Jun 2016) CW £449 (Mar 2017)
  • YYC - WTP £189 (Aug 2016)
  • YYZ - WTP £189 (July 2016), CW C$723 (Nov 2015), F £499 (Mar 2017)
  • YVR - WTP £209 (Jun 2017)/C$459 (Aug 2017), CW £425 (Mar 2017), F C$900 (Mar 2016)
  • SEA - WTP $319 (Mar 2018)

POUG terms and conditions can be found by clicking here.
corporate-wage-slave is online now  
Old Jan 2, 20, 3:28 am
  #3  
 
Join Date: Mar 2003
Programs: BA GGL/CCR; AA LT Gold; AS 75K; DL MM SM aka dirt; Hyatt G*list, Hilton Diamond; SPG Gold, TK Elite
Posts: 3,501
JNB-LVI offered but unable to process

I have a ticket JNB-LVI return and the app shows an upgrade possibility for 570ZAR for the outbound only. However when trying to proceed with it, I'm getting an error message that it cannot be done online and I must call. A call to the GGL line was fruitless.
The agent said she cannot see it and she proceeded to try it on the web site and got the same message I got in the app.

Any way to make progress on this situation?
Given that the online error message says to call 'your local office', I also called the South African BA number and the lady I talked to seemed unaware of POUG.

PS: my ticket is for two. Would splitting the record help in any way?

Last edited by DeltaFlyingProf; Jan 2, 20 at 4:25 am
DeltaFlyingProf is offline  
Old Jan 2, 20, 11:04 am
  #4  
 
Join Date: Jan 2010
Location: Left coast US & "a tiny island across the sea"
Programs: MUCCI, BAEC GCH (currently), AA LTG (FWIW)
Posts: 2,422
Originally Posted by DeltaFlyingProf View Post
I have a ticket JNB-LVI return and the app shows an upgrade possibility for 570ZAR for the outbound only. However when trying to proceed with it, I'm getting an error message that it cannot be done online and I must call. A call to the GGL line was fruitless.
The agent said she cannot see it and she proceeded to try it on the web site and got the same message I got in the app.

Any way to make progress on this situation?
Given that the online error message says to call 'your local office', I also called the South African BA number and the lady I talked to seemed unaware of POUG.

PS: my ticket is for two. Would splitting the record help in any way?
HUACA?

rb211.
RB211 is offline  
Old Jan 2, 20, 5:24 pm
  #5  
 
Join Date: Dec 2018
Location: London
Programs: Executive Club - Gold, HH - Gold, Marriott - Gold
Posts: 244
As per my own thread:

BNA (Nashville) - WTP £234 From LHR
- WTP £238 To LHR

These prices were £20 more expensive last week so have gotten less. I can’t say I have seen the special offer pricing decrease before.
Spinstorm is offline  
Old Jan 2, 20, 5:42 pm
  #6  
 
Join Date: Oct 2015
Location: Up North.
Programs: BAEC Silver
Posts: 161
LHR-NCL BA1338 (evening dep) £49 a few weeks ago.
TraumaDoc is offline  
Old Jan 2, 20, 5:50 pm
  #7  
 
Join Date: Sep 2007
Location: London UK
Programs: BAEC Gold, TK Elite
Posts: 613
Originally Posted by Spinstorm View Post
As per my own thread:

BNA (Nashville) - WTP £234 From LHR
- WTP £238 To LHR

These prices were £20 more expensive last week so have gotten less. I can’t say I have seen the special offer pricing decrease before.
The offer for LCY to FLR has also decreased from £89 to £79 (wiki updated) I noticed today.
CoweyB is offline  
Old Jan 2, 20, 10:16 pm
  #8  
 
Join Date: Jun 2016
Location: Cambridge
Programs: BAEC Silver
Posts: 1,004
The wiki is getting quite long now, is it really worth retaining data, say, pre 2018? There is even data from 2015! All is archived via the 2019 thread, obviously!
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TedToToe is offline  
Old Jan 2, 20, 10:21 pm
  #9  
 
Join Date: Mar 2003
Programs: BA GGL/CCR; AA LT Gold; AS 75K; DL MM SM aka dirt; Hyatt G*list, Hilton Diamond; SPG Gold, TK Elite
Posts: 3,501
Originally Posted by RB211 View Post
HUACA?

rb211.
The GGL line or the local office? Are there magic words to utter to the agent?
DeltaFlyingProf is offline  
Old Jan 2, 20, 10:31 pm
  #10  
 
Join Date: Jan 2010
Location: Left coast US & "a tiny island across the sea"
Programs: MUCCI, BAEC GCH (currently), AA LTG (FWIW)
Posts: 2,422
Originally Posted by DeltaFlyingProf View Post
The GGL line or the local office? Are there magic words to utter to the agent?
I'd try the GGL line again - I think you'll have a better chance there. Sorry, not aware of any magic words.

rb211.
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Old Jan 5, 20, 10:05 pm
  #11  
 
Join Date: Mar 2003
Programs: BA GGL/CCR; AA LT Gold; AS 75K; DL MM SM aka dirt; Hyatt G*list, Hilton Diamond; SPG Gold, TK Elite
Posts: 3,501
JNB-LVI offered but unable to process

Originally Posted by RB211 View Post
HUACA?

rb211.
Originally Posted by RB211 View Post
I'd try the GGL line again - I think you'll have a better chance there. Sorry, not aware of any magic words.

rb211.
No luck.
The flight is empty both in Y and J.
DeltaFlyingProf is offline  
Old Jan 6, 20, 12:23 am
  #12  
 
Join Date: Jan 2010
Location: Left coast US & "a tiny island across the sea"
Programs: MUCCI, BAEC GCH (currently), AA LTG (FWIW)
Posts: 2,422
Originally Posted by DeltaFlyingProf View Post
No luck.
The flight is empty both in Y and J.
Not sure what else to suggest.

rb211.
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Old Jan 6, 20, 12:29 am
  #13  
 
Join Date: Oct 2013
Programs: GGL/CCR
Posts: 1,834
Originally Posted by RB211 View Post
Not sure what else to suggest.

rb211.
Email in the screenshot and don’t take no for an answer. Never had an issue getting broken POUGs processed this way
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teledude is offline  
Old Jan 6, 20, 3:10 am
  #14  
 
Join Date: Aug 2015
Location: Cambridge UK
Programs: BA silver,
Posts: 181
Berlin

Sunday morning flight from STN to TXL in August 2020 £79 Wiki updated.
rjhcambs is offline  
Old Jan 7, 20, 4:02 am
  #15  
 
Join Date: Mar 2009
Location: UK
Programs: BA Silver / Hilton Diamond / IHG Spire Ambassador / SPG Gold
Posts: 1,762
MXP Jan 2020 £149
CDG Jan 2020 £59 each way for travel August 2020
Wiki updated
binman is offline  

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