Kicking off on BA474 Today - LHR-BCN 28/12
#31
Join Date: Aug 2002
Location: YYZ
Programs: BA Gold/Marriott Gold/HH Diamond/IC Plat Amba
Posts: 5,989
I just avoid Row 1. I'd rather have an empty CE row 3 or 4 rows back with no worry about overhead storage and with legroom and access to my cabin bag under the middle seat. On exit I usually catch up to those in Row 1 on the jetbridge or on the bus anyway
#32
Join Date: Feb 2016
Programs: BAEC GGL
Posts: 843
I fly quite a lot of BA short haul, mostly in row 1, and I don’t often have a problem with this, albeit I usually board such flights early to get overhead space.
As to why crew put their bags there, I had a conversation with a CC member about this not long ago. In that case the bag was above the first ET exit row on an A321, and I asked why there. Her reasoning was that female crew have to change shoes and jackets (plus hats in the case of MF, which I believe BCN is) at the beginning and end of every flight, and it was easier if the bags were to hand near their takeoff/landing seats (she was in the exit door crew seat on the 321).
It’s only one dafa point and I take many flights with no crew bags above row 1, but in that context it does make some sense, though still understandably irksome to passengers with nowhere close by to put bags. Most crew are pretty reasonable about moving them, if passengers are reasonable in how they ask.
As to why crew put their bags there, I had a conversation with a CC member about this not long ago. In that case the bag was above the first ET exit row on an A321, and I asked why there. Her reasoning was that female crew have to change shoes and jackets (plus hats in the case of MF, which I believe BCN is) at the beginning and end of every flight, and it was easier if the bags were to hand near their takeoff/landing seats (she was in the exit door crew seat on the 321).
It’s only one dafa point and I take many flights with no crew bags above row 1, but in that context it does make some sense, though still understandably irksome to passengers with nowhere close by to put bags. Most crew are pretty reasonable about moving them, if passengers are reasonable in how they ask.
#33
Join Date: Oct 2015
Location: London, UK
Programs: BAEC GGL/GFl, HH Diamond, BW Diamond, Virgin Voyages Deep Blue Extra, Blue Peter Badge Holder
Posts: 3,937
I see unconscious bias has been at work, people now accusing the crew of starting the incident, shouting... it’s perfectly possible that the crew behaved professionally (I wasn’t there so please don’t take that as me saying they did) and Theo pax started moving their bags.
I don’t think I’ve ever had real problem putting me bad near me in row 1, but I usually find if such problems arise and you speak nicely to the crew, they wiill be more than obliging to help.
Putting crew bags in the flight deck would cause issues with the number of outfit changes they have to do, so I can’t see that as being a practical solution.
i know other airlines just stick stickers above row 1 that say crew use only,, but that doesn’t really solve the issue. I guess we just need to be aware of the possibility and consider that in our seat selection as many already do it seams.
I don’t think I’ve ever had real problem putting me bad near me in row 1, but I usually find if such problems arise and you speak nicely to the crew, they wiill be more than obliging to help.
Putting crew bags in the flight deck would cause issues with the number of outfit changes they have to do, so I can’t see that as being a practical solution.
i know other airlines just stick stickers above row 1 that say crew use only,, but that doesn’t really solve the issue. I guess we just need to be aware of the possibility and consider that in our seat selection as many already do it seams.
#34
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
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From the BBC's A Guide to Disagreeing Better:
1) You don't have to agree - disagreeing itself isn't the problem, it's how we do it
2) Don't aim for the middle ground - splitting the difference isn't the answer when you fundamentally disagree
3) How you talk is more important than what you talk about - "What matters is the dynamic that exists between us," says couples counsellor Esther Perel
4) Speak truthfully - to form meaningful relationships what's needed is total honesty
5) Listen intently and aim for empathy - it's all about "a willingness to take in what the other person says," says Esther Perel
6) Dial down the rhetoric and rein in the insults - "No one in history has ever been insulted into agreement," says Harvard professor Arthur Brooks
7) Understand the difference between fact and opinion - opinions are perspectives to be tested against the evidence, not just weapons to be wielded against our opponents
8) Go looking for conflict - Then "listen compassionately, give your point of view and express love," says Arthur Brooks
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#35
Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,172
I'd love to know why crew have to change shoes, jackets and possibly hats at the start and end of every flight (beyond "it's in the rules"). This seems like a waste of their time plus possibly extra weight carried on each flight (so extra fuel and $). I really couldn't give a monkeys what hat the cabin crew is wearing.
#36
Join Date: Feb 2016
Programs: BAEC GGL
Posts: 843
Ok - it's mostly the ladies. They are not allowed to wear heels as these could tear the slide (as you know as you have sat through those tediously unfunny Safety Demos done by the Luvvies). The hats are - for Mixed Fleet - standard uniform and have to be worn on take off and landing. Jackets you take off and put your serving smocks on as that you don't get stuff all over you during turbulence. Milk is the worst. You may not give a Monkeys bottom, but the airline does. When you see some of the scruffs on AA who don't even comb their hair (in one instance) I'm glad that they d care about crew appearance. I'd rather not be served by slobs, thank you.
#38
Fontaine d'honneur du Flyertalk
Join Date: Jul 2001
Location: Morbihan, France
Programs: Reine des Muccis de Pucci; Foreign Elitist (according to others)
Posts: 19,172
I wear nothing else Dear. Him Indoors once had the effrontery to suggest that my Jimmy Choos were damaging the parquet flooring at home. He did that once and once only I promise you. I only change them for driving as it scrapes the heels. Hats came in after my time, though we wore them at BCAL.
#39
Join Date: Apr 2008
Location: north of heathrow
Posts: 1,108
I wear nothing else Dear. Him Indoors once had the effrontery to suggest that my Jimmy Choos were damaging the parquet flooring at home. He did that once and once only I promise you. I only change them for driving as it scrapes the heels. Hats came in after my time, though we wore them at BCAL.
#40
Join Date: Jul 2008
Location: All over the place often South Wales and Lake District
Programs: BA Gold for Life Accor Platinum
Posts: 4,552
Oh goodness yes. I know this is a hot topic for many FTers (though personally I don't give a stuff where my bag goes, so long as it's somewhere on the aircraft), I even struggle to understand the logic of the salmon syndrome mentioned above (is 20 seconds really going to make a difference? how about nicely asking for the bag to be passed over to you?). But no matter, even if it's part of deal for flying then it certainly isn't worth a conflict of that sort, it's just not worth it.
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#41
Join Date: Sep 2019
Posts: 70
What personal kit do the crew need to carry? I often see their bags and they seem to be carrying more than I’m taking for a week away. How much room can a spare shirt / blouse and a pair of cruds take up?
The flight was scheduled for a10:25 am departure. Are the crew expecting to be overnight somewhere and need a full change of clothes, fresh uniform, slippers and pyjamas etc? You’d think they’d have mastered the art of packing light. When I’m away overnight I can fit what I need in something no bigger than a box of cornflakes.
Palmer
The flight was scheduled for a10:25 am departure. Are the crew expecting to be overnight somewhere and need a full change of clothes, fresh uniform, slippers and pyjamas etc? You’d think they’d have mastered the art of packing light. When I’m away overnight I can fit what I need in something no bigger than a box of cornflakes.
Palmer
#42
Join Date: Jul 2008
Location: YVR
Programs: OZ Diamond, Jiffypark Manhattan Gold
Posts: 4,485
I'd like to say I wish the crew carried a bit less stuff, but you never know how long the layovers are and they're just normal people too, they wanna shop and be tourists etc. But here's a for instance...UA 757s, the last 4 bins or so on BOTH sides of a single aisle plane are taken up by raft, supplies, then crew bags. So if you're in rows like 36 and up, there's just no overhead space. Passengers carry way too much as well, but that space is expected, so to find it unavailable even if you're in group 1-2 is quite a piss off. I'd never get into a shouting match with the crew about it, but I did volunteer on a BOG-IAH one day only to have my seat NOT needed and boarded last. Needless to say there was no room in economy because all those last bins were occupied (where my seat was) and the ones forward were full either by attrition or because of the extra strain created by those bins being unusable.
#43
Join Date: Oct 2015
Location: NT Australia
Programs: QF WP
Posts: 4,160
It’s a worldwide problem and one in need of a solution IMO. As the previous poster says I don’t think it’s entirely fair to lump the problem on the back rows (granted they don’t have the bulkhead issue so can store some stuff at their feet) and as others say items need to be close to crew at opportune moments anyway
Pants has this ongoing problem on his trips- even if they are not planned overnighting they are encouraged to take an overnight bag as flights can be cancelled, planes go tech etc or occasionally have to stay on and do additional flights due to sickness of others resulting in unexpected overnights. He is often away for up to 5 days at a time but the crews aren’t allowed checked bags because of plane swaps. The 737 fleet has the locker above Row 1D-F blocked (and locked) for crew bags but the regional fleet doesn’t even have that and there is only space in the cockpit for flight bags not cases. Originally they were putting their bags in the wardrobe adjacent row 4 but complaints about pax not being able to hang suit bags scotched that, so now they have been told to put them above row 4 (which is also a bulkhead but at least not business class so easier to tell anyone there complaining to zip it, seemingly)
interestingly the only slanging match I’ve ever witnessed between BA staff and passengers was LHR-BCN as well (granted the gate agent rather than any of the flight crew). Unpleasant
Pants has this ongoing problem on his trips- even if they are not planned overnighting they are encouraged to take an overnight bag as flights can be cancelled, planes go tech etc or occasionally have to stay on and do additional flights due to sickness of others resulting in unexpected overnights. He is often away for up to 5 days at a time but the crews aren’t allowed checked bags because of plane swaps. The 737 fleet has the locker above Row 1D-F blocked (and locked) for crew bags but the regional fleet doesn’t even have that and there is only space in the cockpit for flight bags not cases. Originally they were putting their bags in the wardrobe adjacent row 4 but complaints about pax not being able to hang suit bags scotched that, so now they have been told to put them above row 4 (which is also a bulkhead but at least not business class so easier to tell anyone there complaining to zip it, seemingly)
interestingly the only slanging match I’ve ever witnessed between BA staff and passengers was LHR-BCN as well (granted the gate agent rather than any of the flight crew). Unpleasant
#44
Join Date: Jul 2019
Programs: BAEC Bronze, Mucci recipient
Posts: 1,785
You are on your feet for most of the flight (short haul definitely, assuming you get more respite on long haul) first and foremost making sure we get to our destination safely, checking we have our seatbelts on, serving us passengers welcome drinks or meals or the BoB down the back, then clearing away afterwards and all the other unseen things you all do so well.
I think that forcing you to wear heels is daft, flat shoes can look just as elegant and are much kinder to you. I am sure 90% of us can't see your feet anyway as you pass by going down the aisle. I would support you getting rid of that rule.
#45
Join Date: Mar 2004
Location: Warwickshire England
Posts: 642
Thus seems to be the same argument that people have over parking on the road outside their houses.
my understanding is that you pay for an allotted or are allocated a seat, this doesn’t, however, allocate a particular locker.
to me, tge passengers are at fault as they seem to think tgey had tge right to move any bags above their seat. If they gad moved my bags as a passenger I woukd have kicked off too
my understanding is that you pay for an allotted or are allocated a seat, this doesn’t, however, allocate a particular locker.
to me, tge passengers are at fault as they seem to think tgey had tge right to move any bags above their seat. If they gad moved my bags as a passenger I woukd have kicked off too