Avios flight search "British Airways and its partners do not fly this route."
Dec 9, 2019, 5:40 pm
#1
Original Poster
Join Date: Aug 2017
Programs: Watergate
Posts: 94
Avios flight search "British Airways and its partners do not fly this route."
I'm seeing what might be a bug on ba.com when booking a flight with Avios and I'm curious if anyone has a workaround.
I'm searching for flights from aus-zrh on 11/28/20 (355 days from the day I am posting this). When I try to search, I get the error "British Airways and its partners do not fly this route. Please consider alternative destinations or contact your executive club service centre".
I know the initial reaction is that BA obviously doesn't fly this route. This error always comes up on the first day of ticket availability. When I try tomorrow, it will work for 11/28/20 but I'll get the same error for 11/29.
The route should be an aus-lhr and then lhr-zrh. I don't think this is just an issue of the data still loading on release day as other airports with similar routes are loading without issue and it is currently 40 minutes after availability was released.
Any thoughts on if this is something I'm able to work around on my own?
I'm searching for flights from aus-zrh on 11/28/20 (355 days from the day I am posting this). When I try to search, I get the error "British Airways and its partners do not fly this route. Please consider alternative destinations or contact your executive club service centre".
I know the initial reaction is that BA obviously doesn't fly this route. This error always comes up on the first day of ticket availability. When I try tomorrow, it will work for 11/28/20 but I'll get the same error for 11/29.
The route should be an aus-lhr and then lhr-zrh. I don't think this is just an issue of the data still loading on release day as other airports with similar routes are loading without issue and it is currently 40 minutes after availability was released.
Any thoughts on if this is something I'm able to work around on my own?
Dec 9, 2019, 5:52 pm
#2
FlyerTalk Evangelist
Join Date: Oct 1999
Location: Juneau, Alaska.
Programs: AS 75K;BA Silver;AA G;HH Dia;HY Glob
Posts: 15,813
If I am understanding your issue, isn’t the LHR-ZRH flight the problem? While the AUS-LHR might be available the LHR-ZRH is the next day and is not available at the same time.
Dec 9, 2019, 6:34 pm
#3
Join Date: Aug 2014
Location: YYC
Posts: 2,073
If we understand your question correctly, jerry's got it. Seats are released for 355 days including the current date. The LON-ZRH segment falls on the next day, hence it isn't available yet.
If you're concerned about availability on the AUS-LHR leg, I'm certain (but haven't done it myself) that you can book the AUS-LHR leg online now, then after the clock rolls over to midnight GMT, phone the call center to have the LHR-ZRH leg added. It will then be reticketed, with Avios and taxes recalculated.
If you're concerned about availability on the AUS-LHR leg, I'm certain (but haven't done it myself) that you can book the AUS-LHR leg online now, then after the clock rolls over to midnight GMT, phone the call center to have the LHR-ZRH leg added. It will then be reticketed, with Avios and taxes recalculated.
Dec 9, 2019, 11:20 pm
#5
FlyerTalk Evangelist
Join Date: Oct 1999
Location: Juneau, Alaska.
Programs: AS 75K;BA Silver;AA G;HH Dia;HY Glob
Posts: 15,813
I just tried (today 9DEC) an Avios search for AUS-ZRH and the last day that ba.com will not let me search is 27NOV19. It returns with availability through LHR. ba.com will not let me select or enter 28NOV. If I use the old multi-city search interface and input 28NOV20, ba.com returns this message:
OP, what page at ba.com were you on today when you were able to select or enter 28NOV when you were searching and obtaining your results?
- Sorry, it is only possible to book flights up to 355 days in advance. Please select an alternative date within this range.
Last edited by jerry a. laska; Dec 9, 2019 at 11:25 pm