Transferring in Shanghai
Dec 17, 2019, 7:35 am
#31
Original Poster
Join Date: Apr 2017
Posts: 516
I naturally found my way to the Cathay lounge, being a T3 fan back at Heathrow and from what I saw it’s much nicer than the 77 one (the unfinished mouldy ceiling in the shower is a highlight). However Cathay closes at 9pm and they said I wouldn’t be able to enter the 77 one later if I’d already used Cathay. So I didn’t bother arguing and I headed to 77, where I think the staff member must have been new, and she told me I had to go to Cathay, so I went back and explained the situation, they stuck by their 9pm cut off line, made a phone call and sent me back to 77 and I was let in. An hour later, I was minding my own business and the BA Shanghai manager came with the girl who’d given me wrong directions and they both apologised profusely, to which I said it was fine. Not a very first class experience so far from BA though!
Dec 17, 2019, 7:50 am
#32
Join Date: Aug 2014
Location: London
Programs: BA GGLfL, WoH Lifetime Globalist, HH Diamond, SPG Gold
Posts: 711
I naturally found my way to the Cathay lounge, being a T3 fan back at Heathrow and from what I saw it’s much nicer than the 77 one (the unfinished mouldy ceiling in the shower is a highlight). However Cathay closes at 9pm and they said I wouldn’t be able to enter the 77 one later if I’d already used Cathay. So I didn’t bother arguing and I headed to 77, where I think the staff member must have been new, and she told me I had to go to Cathay, so I went back and explained the situation, they stuck by their 9pm cut off line, made a phone call and sent me back to 77 and I was let in. An hour later, I was minding my own business and the BA Shanghai manager came with the girl who’d given me wrong directions and they both apologised profusely, to which I said it was fine. Not a very first class experience so far from BA though!
Doc Copper