IAG Capital Markets Day 2019
#1
Original Poster
Join Date: Jun 2003
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IAG Capital Markets Day 2019
Presentation here: https://www.iairgroup.com/~/media/Fi...inal_PRINT.pdf
Webcast at 9am: https://edge.media-server.com/mmc/p/43wv48oa
Financial headline seems to be a cut in capacity growth. 2019-23 CAGR reduced from 6.0% to 3.4%. Looks to be across the brands, perhaps with BA hit it little less hard than LEVEL and Vueing (slide 123).
Lots of focus on IT, environment and loyalty.
Webcast at 9am: https://edge.media-server.com/mmc/p/43wv48oa
Financial headline seems to be a cut in capacity growth. 2019-23 CAGR reduced from 6.0% to 3.4%. Looks to be across the brands, perhaps with BA hit it little less hard than LEVEL and Vueing (slide 123).
Lots of focus on IT, environment and loyalty.
#3
Moderator: Qatar Airways
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#4
Join Date: Apr 2015
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I find it funny F didn't make it on to the page 16 customer 'demand space' slide as if they just forgot about it or didn't think it was important to highlight separately (they seem to be including F in 'Classy Business' which wouldn't be wholly inaccurate!).
#9
Join Date: Feb 2018
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#10
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#12
Join Date: Feb 2018
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This year IAG have ordered 777x for 2023-2025, so I'd imagine they've got a couple of years to make up their mind before ordering this batch.
#14
Join Date: May 2007
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Some of the recent promotional activity have been positive, not the traditional "Enhancements". It is interesting that they still list Lloyds as an Avios partner. I don't think any new customers can get the MasterCard?
From the loyalty perspective there are two messages that caught my attention. The first is that IAG see IAG Loyalty as a profit centre, Avios drives disproportional loyalty (33% of seats sold are to IAG Loyalty members but this accounts for 46% of revenue)The second is that they sell a lot of Avios to their partners. IAG sell more points than they 'give away' by members flying. This means that seat availability and the perception of value for "Worthington Man" are very important, particularly in the economy cabin for short-haul journeys.
From the loyalty perspective there are two messages that caught my attention. The first is that IAG see IAG Loyalty as a profit centre, Avios drives disproportional loyalty (33% of seats sold are to IAG Loyalty members but this accounts for 46% of revenue)The second is that they sell a lot of Avios to their partners. IAG sell more points than they 'give away' by members flying. This means that seat availability and the perception of value for "Worthington Man" are very important, particularly in the economy cabin for short-haul journeys.