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Ordering a Special Meal when not on BA metal

Ordering a Special Meal when not on BA metal

Old Oct 28, 19, 5:47 pm
  #1  
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Ordering a Special Meal when not on BA metal

My wife can only eat gluten free food which usually isnít a problem when travelling on BA flights within or departing from the UK

Her employer has booked her next flight through British Airways to Chicago (and back).
However only one of the flights is on BA metal
EDI to LHR on BA
LHR to ORD on AA
ORD to DUB on Aer Lingus
DUB to EDI on Aer Lingus

She can go into manage my booking on ba.com and complete API but it doesnít give her the option to order gluten free meals on the transatlantic flights as it normally wood if she was on BA metal.

Should she telephone British Airways to sort or will she have to contact both American Airlines and Aer Lingus?
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Old Oct 28, 19, 5:51 pm
  #2  
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she needs to contact each individual airline.
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Old Oct 28, 19, 5:54 pm
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Originally Posted by UKtravelbear View Post
she needs to contact each individual airline.
Ok thanks for that info Iíll let her know.
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Old Oct 28, 19, 5:54 pm
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If she goes into the BA Manage my Booking page for the flight and tries to select seats for the AA or EI sectors I think she'll be presented with the respective PNRs. By using those with the AA/EI manage my booking pages I believe she'll be able to select meals with them.
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Old Oct 28, 19, 6:01 pm
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Originally Posted by CloudGazer View Post
If she goes into the BA Manage my Booking page for the flight and tries to select seats for the AA or EI sectors I think she'll be presented with the respective PNRs. By using those with the AA/EI manage my booking pages I believe she'll be able to select meals with them.
Iíll mention that to her as well, thanks.
I know she has selected seats on the AA flight.
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Old Oct 28, 19, 6:13 pm
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Originally Posted by Gorcat View Post
My wife can only eat gluten free food which usually isnít a problem when travelling on BA flights within or departing from the UK

Her employer has booked her next flight through British Airways to Chicago (and back).
However only one of the flights is on BA metal
EDI to LHR on BA
LHR to ORD on AA
ORD to DUB on Aer Lingus
DUB to EDI on Aer Lingus

She can go into manage my booking on ba.com and complete API but it doesnít give her the option to order gluten free meals on the transatlantic flights as it normally wood if she was on BA metal.

Should she telephone British Airways to sort or will she have to contact both American Airlines and Aer Lingus?
AA can dfinately be done using their website with your PNR number, I did it for the trip I'm on now. I'd suspect AI are the same, if the BA PNR doesn't work then BA should be able to give you the AI one... Contact by phone or even DM on Twitter
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Old Oct 28, 19, 9:30 pm
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Originally Posted by tuonopepper View Post
AA can dfinately be done using their website with your PNR number, I did it for the trip I'm on now. I'd suspect AI are the same, if the BA PNR doesn't work then BA should be able to give you the AI one... Contact by phone or even DM on Twitter
Just to prove I can still be a smartass I should like to point out that AI is Air India. Youíre looking for EI.
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Old Oct 29, 19, 1:38 am
  #8  
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DUB to EDI is Stobart and the only catering is buy on board. EDI-LHR on BA, if in CE, probably isn't worth worrying about.
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Old Oct 29, 19, 3:48 am
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CWS - funnily enough, the domestic CE gluten-free meal is the only airline meal my wife looks forward to! Usually includes a nice selection of fresh fruit.
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Old Oct 29, 19, 3:50 am
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Originally Posted by flygod View Post
CWS - funnily enough, the domestic CE gluten-free meal is the only airline meal my wife looks forward to! Usually includes a nice selection of fresh fruit.
Sheíll have to call EI. Their online interface is archaic.
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Old Oct 29, 19, 4:56 am
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Originally Posted by BrianDromey View Post
Sheíll have to call EI. Their online interface is archaic.
Aer Lingus do have a page online where you can fill in the details to request a GF meal. It must be done 48 hours before departure.

https://www.aerlingus.com/support/fo...-request-form/
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Old Oct 29, 19, 5:29 am
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Originally Posted by golfmad View Post
Just to prove I can still be a smartass I should like to point out that AI is Air India. Youíre looking for EI.
Lol, good spot, that was posted after a fairly long MAN, LHR, YYZ, DFW kind of day.... Shame she's not on AI, decent GF curry served!
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