Ordering a Special Meal when not on BA metal
Oct 28, 2019, 4:47 pm
#1
Original Poster
Join Date: Sep 2008
Location: Renfrew
Programs: BA - Bronze : HHonnors Gold : Hyatt Gold
Posts: 189
Ordering a Special Meal when not on BA metal
My wife can only eat gluten free food which usually isn’t a problem when travelling on BA flights within or departing from the UK
Her employer has booked her next flight through British Airways to Chicago (and back).
However only one of the flights is on BA metal
EDI to LHR on BA
LHR to ORD on AA
ORD to DUB on Aer Lingus
DUB to EDI on Aer Lingus
She can go into manage my booking on ba.com and complete API but it doesn’t give her the option to order gluten free meals on the transatlantic flights as it normally wood if she was on BA metal.
Should she telephone British Airways to sort or will she have to contact both American Airlines and Aer Lingus?
Her employer has booked her next flight through British Airways to Chicago (and back).
However only one of the flights is on BA metal
EDI to LHR on BA
LHR to ORD on AA
ORD to DUB on Aer Lingus
DUB to EDI on Aer Lingus
She can go into manage my booking on ba.com and complete API but it doesn’t give her the option to order gluten free meals on the transatlantic flights as it normally wood if she was on BA metal.
Should she telephone British Airways to sort or will she have to contact both American Airlines and Aer Lingus?
Oct 28, 2019, 4:54 pm
#4
Join Date: Oct 2015
Location: London
Programs: BAEC Gold, Hotels.com Gold
Posts: 576
If she goes into the BA Manage my Booking page for the flight and tries to select seats for the AA or EI sectors I think she'll be presented with the respective PNRs. By using those with the AA/EI manage my booking pages I believe she'll be able to select meals with them.
Oct 28, 2019, 5:01 pm
#5
Original Poster
Join Date: Sep 2008
Location: Renfrew
Programs: BA - Bronze : HHonnors Gold : Hyatt Gold
Posts: 189
If she goes into the BA Manage my Booking page for the flight and tries to select seats for the AA or EI sectors I think she'll be presented with the respective PNRs. By using those with the AA/EI manage my booking pages I believe she'll be able to select meals with them.
I know she has selected seats on the AA flight.
Oct 28, 2019, 5:13 pm
#6
Join Date: Oct 2013
Programs: BA Gold, VS Gold, IHG Platinum, Hilton Gold, Hertz Presidents Circle.
Posts: 1,448
My wife can only eat gluten free food which usually isn’t a problem when travelling on BA flights within or departing from the UK
Her employer has booked her next flight through British Airways to Chicago (and back).
However only one of the flights is on BA metal
EDI to LHR on BA
LHR to ORD on AA
ORD to DUB on Aer Lingus
DUB to EDI on Aer Lingus
She can go into manage my booking on ba.com and complete API but it doesn’t give her the option to order gluten free meals on the transatlantic flights as it normally wood if she was on BA metal.
Should she telephone British Airways to sort or will she have to contact both American Airlines and Aer Lingus?
Her employer has booked her next flight through British Airways to Chicago (and back).
However only one of the flights is on BA metal
EDI to LHR on BA
LHR to ORD on AA
ORD to DUB on Aer Lingus
DUB to EDI on Aer Lingus
She can go into manage my booking on ba.com and complete API but it doesn’t give her the option to order gluten free meals on the transatlantic flights as it normally wood if she was on BA metal.
Should she telephone British Airways to sort or will she have to contact both American Airlines and Aer Lingus?
Oct 28, 2019, 8:30 pm
#7
Moderator: British Airways Executive Club
Join Date: Nov 2010
Location: TPA/ABZ
Programs: BA Lifetime Gold. GGL/CCR.
Posts: 13,248
Just to prove I can still be a smartass I should like to point out that AI is Air India. You’re looking for EI.
Oct 29, 2019, 12:38 am
#8
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
Programs: BA Lifetime Gold; Flying Blue Life Platinum; LH Sen.; Hilton Diamond; Kemal Kebabs Prized Customer
Posts: 63,795
DUB to EDI is Stobart and the only catering is buy on board. EDI-LHR on BA, if in CE, probably isn't worth worrying about.
Oct 29, 2019, 2:50 am
#10
Join Date: May 2007
Programs: BA Blue, EI Silver, Honours Gold, Marriott Gold
Posts: 1,209
Oct 29, 2019, 3:56 am
#11
Join Date: Oct 2016
Posts: 698
Aer Lingus do have a page online where you can fill in the details to request a GF meal. It must be done 48 hours before departure.
https://www.aerlingus.com/support/fo...-request-form/
https://www.aerlingus.com/support/fo...-request-form/
Oct 29, 2019, 4:29 am
#12
Join Date: Oct 2013
Programs: BA Gold, VS Gold, IHG Platinum, Hilton Gold, Hertz Presidents Circle.
Posts: 1,448