BA15 To Sydney
Oct 20, 2019, 1:25 am
#16
Original Poster
Join Date: Mar 2009
Location: 16 Miles From ABZ
Programs: BA Bronze
Posts: 525
I'm pretty sure this is a SIN airport requirement. When BKK had Australia flights it was a choice as to whether to stay onboard or leave, and the other Caribbean and previous Middle East * locations required you to stay on board. But SIN has a particular security protocol for services to Australia, in agreement with the Australian government, and the easiest way to implement it in SIN is to get everyone off. Refuelling is not an issue, this happens all the time at SIN and pretty much every BA airport.
So I am 99.999999% certain that this is duff advice.
* I am old enough to remember when they allowed people to go down the catering stairs at 1R for a smoke on the tarmac at BAH. As a never-smoker I used to take advantage of this to soak up the night-time humid sea air.
So I am 99.999999% certain that this is duff advice.
* I am old enough to remember when they allowed people to go down the catering stairs at 1R for a smoke on the tarmac at BAH. As a never-smoker I used to take advantage of this to soak up the night-time humid sea air.
Oct 20, 2019, 3:55 am
#18
Join Date: Jun 2015
Location: LBA
Programs: KLM FB Gold, LH M&M
Posts: 453
Customers really need consistent and accurate information from BA agents. This is a popular long haul route.
BA internal information on the requirement to disembark from BA15 at SIN should be readily available to all call centre agents.
Either on an internal intranet, or accessible from a booking screen. Or is the BA computer system really that bad?
BA internal information on the requirement to disembark from BA15 at SIN should be readily available to all call centre agents.
Either on an internal intranet, or accessible from a booking screen. Or is the BA computer system really that bad?
Oct 20, 2019, 4:54 am
#19
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Join Date: Aug 2002
Location: London
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Now that I think about it, ISTR that during that period you had to disembark at SIN and take everything with you, regardless of whether you were flying direct via SIN with BA or with QF.
Oct 20, 2019, 4:58 am
#20
Join Date: May 2007
Programs: BA Blue, EI Silver, Honours Gold, Marriott Gold
Posts: 1,207
As recently as March/April we had to disembark both ways at SIN. The crew were very clear on this during the announcements. We were quite happy for a chance to stretch the legs and have a shower mid way.
The only slight annoyance was having to re-clear security at SIN.
The only slight annoyance was having to re-clear security at SIN.
Oct 20, 2019, 5:29 am
#21
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Join Date: Jan 2002
Posts: 44,550
I don't know about BA/QF at that time, but in 1999 it was permitted to stay onboard with Emirates , though could disembark if desired
Oct 20, 2019, 5:32 am
#22
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Location: London
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Oct 20, 2019, 5:37 am
#23
Join Date: Dec 2009
Location: Perth WA/ UK
Programs: BA Gold, Priority Club Gold, Accor Silver, Virgin Australia Gold
Posts: 1,750
What is the onward percentage figure on this flight to Australia for pax originally boarded at LHR? With visa requirements etc I can see BA are quite happy for that check to take place at SIN or is it done before hand at LHR? Always strikes me as an odd route frankly.
Oct 20, 2019, 8:54 am
#24
Join Date: Apr 2008
Location: north of heathrow
Posts: 1,106
I have no idea about the percentages. But I always assumed the visa was checked at LHR, a computer check. I’ve used a few different airlines to Australia and I’ve only been asked to show my paper copy once and that was at DOH, in transit from LHR. I wouldn’t have thought they would let you start your journey without knowing you had a visa.
Oct 20, 2019, 9:30 am
#26
Join Date: Nov 2014
Location: Brisbane
Programs: BAEC Blue/Bronze, Krisflyer, Qantas
Posts: 417
On some flights it's a security requirement too so you're asked to take all your belongings too - it rules out the possibility of a customer flying the first leg yet leaving a package onboard for the second. Although everything should be screened, I can understand not wanting to take any chances.
Oct 20, 2019, 12:33 pm
#27
Moderator: British Airways Executive Club
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 22,127
I think Australian visas are checked at LHR if they are travelling through to Australia without a stopover in Singapore.
Oct 20, 2019, 1:23 pm
#28
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Location: London
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But I always assumed the visa was checked at LHR, a computer check. I’ve used a few different airlines to Australia and I’ve only been asked to show my paper copy once and that was at DOH, in transit from LHR. I wouldn’t have thought they would let you start your journey without knowing you had a visa.
Oct 20, 2019, 8:19 pm
#29
Join Date: Dec 2015
Location: Singapore
Programs: BAEC GGL, Bonvoy Ambassador + LtG, Hyatt Globalist, United Silver
Posts: 45
Corporate travel policy has BA as the most preferred airline. I also find the probability of Op-Up to be much higher with BA than QF. Not in Singapore long enough to switch from OW to *A
Oct 20, 2019, 8:25 pm
#30
Join Date: Jan 2017
Programs: BA Gold
Posts: 461
Agree 100%. I used to do the SYD SIN BA flight about once a month although now do more SYD HKG. The timings of the BA flight are great, it's usually the cheapest flight and because I spend a lot of time on PE it's a superior product to SQ.