New October BOB menu
#1
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Original Poster
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,520
New October BOB menu
(Please feel free to merge).
a few firsts!
- first non sandwich warm dish: some TomKerridge beef and ale mini pies
- the controversial tea-less tea replaced by a trio of Xmas-y treats
- first meal deals with the above: ba took the hint from the 'tea-less tea' controversy and also gives prices for the above with tea/coffee or hot choc (£1 discount)
- not sure if the tapas plate may have changed too. Either way, the Xmas super calory turkey sandwich is back
still not interested in any of it myself, but it strikes me as a couple of minor improvements for those who are interested in bob.
a few firsts!
- first non sandwich warm dish: some TomKerridge beef and ale mini pies
- the controversial tea-less tea replaced by a trio of Xmas-y treats
- first meal deals with the above: ba took the hint from the 'tea-less tea' controversy and also gives prices for the above with tea/coffee or hot choc (£1 discount)
- not sure if the tapas plate may have changed too. Either way, the Xmas super calory turkey sandwich is back
still not interested in any of it myself, but it strikes me as a couple of minor improvements for those who are interested in bob.
Last edited by orbitmic; Oct 1, 2019 at 12:44 pm
#2
Join Date: May 2014
Posts: 7,237
BA seems keen to remove the few things I liked in BoB: first the Toblerone-like chocolate, then the coffee with the filter (allegedly because people drank it without a lid?), then Sipsmiths gin. I’m dreading the day Mount Gay goes too.
In the meantime, Tourpos remains a major headache. A crew on a recent trip showed me that products on the app are now listed not alphabetically, not by category, but by how popular they are. And that changes constantly. How idiotic is that?
I sometimes wonder why on Earth they couldn’t have used iPhones (such as the ones crew will use), zap the barcode of the product, tap the card on a cheap receiver and off you go... how hard can it be? No, you must have an iPad, scroll like you’re trying to find the precise part of the book of Revelations where the Knights of Apocalypse are first mentioned, then turn the iPad, tap the card, find the product and so on. Timed a Eurofleet cabin crew yesterday: it took 20-30 seconds per transactions just to find and process the payments. I remember doing the same for a hand-held bag tag scanner and overlay bag tag printer based on a cheap Motorola phone: zap the bag, system re-flights the bag, tag prints overlay: done in half the time.
In the meantime, Tourpos remains a major headache. A crew on a recent trip showed me that products on the app are now listed not alphabetically, not by category, but by how popular they are. And that changes constantly. How idiotic is that?
I sometimes wonder why on Earth they couldn’t have used iPhones (such as the ones crew will use), zap the barcode of the product, tap the card on a cheap receiver and off you go... how hard can it be? No, you must have an iPad, scroll like you’re trying to find the precise part of the book of Revelations where the Knights of Apocalypse are first mentioned, then turn the iPad, tap the card, find the product and so on. Timed a Eurofleet cabin crew yesterday: it took 20-30 seconds per transactions just to find and process the payments. I remember doing the same for a hand-held bag tag scanner and overlay bag tag printer based on a cheap Motorola phone: zap the bag, system re-flights the bag, tag prints overlay: done in half the time.
#8
Moderator: British Airways Executive Club, Marriott Bonvoy
Join Date: May 2006
Location: Englandshire
Programs: SPG LT Plat, BA G, BD*LG, MG Blue+ ...
Posts: 16,031
#9
Join Date: Sep 2011
Programs: BA Gold
Posts: 1,076
Just as a reminder, when BOB was introduced, this was the marketing spin:
"Alex Cruz, British Airways’ Chairman and CEO, said: “We know our customers expect a great experience with British Airways. They’ve told us we are experts in flying and service, but when it comes to catering on short-haul flights, they want to choose from a wider range of premium products. Like British Airways, Marks & Spencer is a well-known, premium British brand that is respected and trusted, so it’s an ideal partnership, providing our customers with a choice of products they recognise and value.”
“I firmly believe what we are delivering breaks the mould and sets a new standard in short-haul catering. We will be providing a selection of premium brand, fresh food options and a menu that will be refreshed on a quarterly basis."
Yeah. it is a groundbreaking selection of nuts, crisps and dry, sad sandwiches.
"Alex Cruz, British Airways’ Chairman and CEO, said: “We know our customers expect a great experience with British Airways. They’ve told us we are experts in flying and service, but when it comes to catering on short-haul flights, they want to choose from a wider range of premium products. Like British Airways, Marks & Spencer is a well-known, premium British brand that is respected and trusted, so it’s an ideal partnership, providing our customers with a choice of products they recognise and value.”
“I firmly believe what we are delivering breaks the mould and sets a new standard in short-haul catering. We will be providing a selection of premium brand, fresh food options and a menu that will be refreshed on a quarterly basis."
Yeah. it is a groundbreaking selection of nuts, crisps and dry, sad sandwiches.
#10
#11
Join Date: Apr 2002
Location: Edinburgh UK
Programs: BA Silver, HHonours Gold, Mucci of Pucci, Oyster Card, Nectar Card, Father's Day Card
Posts: 9,372
#14
Join Date: Jan 2016
Location: LHR/ATH
Programs: Amex Platinum, LH SEN (Gold), BA Bronze
Posts: 4,489
i guess it’s cultural, most of the uk lives off 3 GBP Tesco meal deals for lunch break and BA thought why not have that on a plane!