windowontheAside

Most people try to move into coveted row 64 rather than out of it. Given you have an infant so can snag the whole row (including bassinet if you wish to use it) why not stay put?

Maybe I'm biased as 64A is my preferred seat but I wouldn't want to move to 63 anything.

castie

The reason is so the 63A and 64B crossover would be easier with us being the same group.

Cymro

Could BA split the booking? Infant +2 in one booking, get free seat selection in 64AB.

Silver + 1 get 63AB.

ttama

I was also asked if I had my passport number when I called yesterday to change a booking. I didn't have it on me and it wasn't a problem, but it is the first time I've been asked. Perhaps it's part of the new Stong Customer Authentication process?

KARFA

I think everyone else seems to be phoning a different GGL line than me!

I have been asked for passport number on every call for probably around a year now. They always say if I don't have it they can ask something else.

ttama

I haven't had to call for a long time, so it's new to me. It really wasn't a problem, but as I never carry my passport on my person unless I'm in another country, I'll probably never remember to get it before I call.

corporate-wage-slave

Yeah but everyone on FT - having memorised every BA flight number - has surely remembered all their passports' numbers?

ttama

And this is why I hardly ever post on here.

Is everyone in a snippy mood today?

AJA_

I think the comment by C-W-S was tongue-in-cheek and very funny and not to be taken seriously.

ttama

I think the regular posters on here need to understand their replies can be very crushing to people who post rarely.

But hey, the big boys rule here. I'll get my coat.

Globaliser

Yes, I'm sure it's a reference to that constant FT annoyance that people who have some reason to focus on one flight get into the mindset that that is the only flight of importance and therefore everyone must know from its number alone where it's coming from and going to.

My companion's BAEC account doesn't store either of the two passport numbers that might be relevant because either might be the one needed for a particular booking. So they always have to be manually entered as API, the consequence of which is that I know both of those numbers (and the relevant dates) better than I know my own passport number and dates. But at least I did manage to secure the same issue and expiry dates for my current passport as for my last one, only exactly 10 years later, which helps on those.

Inside leg measurement? I have no flipping idea. Does the GGL line ever ask for that?

corporate-wage-slave

Definitely tongue in cheek. But not my best effort.

navylad

To be fair, the OP phoned You-First not GGL. Having spoken to a number of different departments this week (and yes having worked in a call centre I’m aware that actually this is usually just different lines, with some operators that have that skill allocated to answering those line) but clearly the script is different depending on what line you come through on.

I don’t think BA would split the booking for the reason that the OP would lik; I.e. trying to circumvent BA policy rules, however if they were too, I would ensure that the OP is in the group without the infant, otherwise half of the group would need to pay for seat selection. You would be unable TCP since this would then reapply the policy that anyone travelling with infants can’t book an exit row, so the OP would also need to think about the rare but potential consequences in the event of IRROPS etc.