Missing Tier Points
 

Firstly apologies if this is not the right section to post, I do struggle with the workings of Forums....

So, I booked a UK return Business flight which was paid for in full and therefore should have received 80 Tier Points, I am Silver card for info which is due to expire Late October and I will miss out on next year without my missing points as detailed below.

Due to having a meeting cancelled I turned up for my return flight early and enquired about getting a seat on the flight before my scheduled one where I had a seat booked (2A). I was informed that no Business seats were available but I could travel in a Standard seat (24A) which I took as this would allow me to get home at a reasonable hour.

I was duly awarded the 40 Tier Points for the first part of my journey but only 10 for my return. I have emailed the regular channels and spent time on the phone trying to explain as best I can to someone not having a full grasp of the English language my dilemma.

Now 4 months on and i have still not been awarded the points for what I believe i should be entitled to as this was a fully paid Business Class ticket.

Where do I go from here and how the hell do i get my 30 points!!!

All comments, ideas, phone numbers and email addresses more than welcome

You can try and request an Original Routing Credit:
https://www.flyertalk.com/forum/brit...r-s-guide.html

I'd have thought that ORC would only be for involuntary re-routes.

The OP made a conscious decision to downgrade, and received the correct number of points for the cabin flown. Just because he/she paid for business doesn't override this.

It's like the often asked question about buying a ticket - but not flying. Even though you'd spent the money, you wouldn't receive any points.

ETA - Bugger - KARFA beat me to it!

Thanks for the replies,

Looks like I will need to 'engineer' another meeting ASAP!