BA iPad app version 2.0 | problems galore

Old Sep 5, 19, 2:17 pm
  #1  
Ambassador, British Airways Executive Club
Original Poster
 
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 12,537
Exclamation BA iPad app version 2.0 | problems galore

A new version of the iPad App has been released today. I’m finding it pretty useless, it appears all one can do with this version is book flights. There is no access to MMB or MMA and ergo no way to find any existing bookings. Rather a shame, this App appears destined to be deleted from my iPads.
flyphilrun likes this.
Tobias-UK is offline  
Old Sep 5, 19, 3:27 pm
  #2  
 
Join Date: May 2004
Posts: 153
I would echo the above comment,cannot access my avios account history,just gives me the total amount.
Gives no information,only the account total,no tier points etc.
For me it is totally useless
flyphilrun likes this.
CeeGee is offline  
Old Sep 5, 19, 4:32 pm
  #3  
 
Join Date: May 2009
Location: London
Programs: BA Gold, IHG Platinum, HH Diamond, Sirius Gold, Hertz PC, Amex Centurion
Posts: 1,846
Originally Posted by Tobias-UK View Post
A new version of the iPad App has been released today. Im finding it pretty useless, it appears all one can do with this version is book flights. There is no access to MMB or MMA and ergo no way to find any existing bookings. Rather a shame, this App appears destined to be deleted from my iPads.
Agree - the new version is useless so I have removed from my iPad.
Physci is offline  
Old Sep 5, 19, 4:40 pm
  #4  
 
Join Date: Feb 2010
Location: London
Programs: BA GGL (98% to Lifetime Gold), SPG convert from IHG (and Marriott fan now!)
Posts: 4,697
Well that is a completely pointless app on iPad now. Agree with above, one to delete
lorcancoyle is offline  
Old Sep 5, 19, 5:43 pm
  #5  
FlyerTalk Evangelist
 
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 28,653
An insane change to the App. As noted, no future bookings, no earning data (I’d just done some TP checking before hitting this DOWNGRADE button), no TP info ... and it says I have 400k Avios to spend without any indication of whether they’re mine or the HHA. (Edit: ba.com shows me this is the HHA total.)

All about making bookings and buer all else of any use.

Another own goal by the infants in BA’s IT corner.

Last edited by T8191; Sep 6, 19 at 2:54 pm Reason: HHA Avios
T8191 is offline  
Old Sep 6, 19, 12:27 am
  #6  
 
Join Date: Nov 2018
Posts: 16
The Enhanced iPad App

Looks pretty but has lost almost all functionality. Do not download it in this state.
PUCCI GALORE and flyphilrun like this.
acucobol is offline  
Old Sep 6, 19, 1:14 am
  #7  
 
Join Date: Feb 2010
Location: London
Programs: BA GGL (98% to Lifetime Gold), SPG convert from IHG (and Marriott fan now!)
Posts: 4,697
Im waiting for the email saying my app was mistakenly cancelled and the chance to revert to the last version...
nancypants likes this.
lorcancoyle is offline  
Old Sep 6, 19, 3:25 am
  #8  
 
Join Date: Sep 2014
Location: DFW or CPH or...
Programs: BA Silver
Posts: 275
Maybe they are building a new one, section by section? The FQTV section yet to come?
LCSinTexas is offline  
Old Sep 6, 19, 3:48 am
  #9  
 
Join Date: Feb 2016
Location: Lewes, UK
Programs: BA Bronze
Posts: 204
This really is a joke. No indication before downloading that its changed to purely a booking app. New dedicated flight booking feature, to the exclusion of all the other original functionality - apart from showing the total of Avios in account. New look in terms of design doesn't compensate for removal of most of the functionality.

Come on BA - if anybody from the marketing/IT department is reading this. Pull this virtually useless upgrade and revert to the original version that had all the functionality - full account details, Manage My Booking, upcoming flights, flight status and everything else that has 'fallen out'.

Anybody else seeing this post who hasn't upgraded to this disaster - don't. I have downloaded the original iPhone app to use on iPad to retain the functionality.
peterinlewesuk is offline  
Old Sep 6, 19, 4:13 am
  #10  
 
Join Date: Jan 2018
Location: London, UK
Programs: BAEC Silver, Accor LeClub Gold
Posts: 545
Originally Posted by LCSinTexas View Post
Maybe they are building a new one, section by section? The FQTV section yet to come?
The description in the App Store says:

This is just the beginning were rolling out a series of new updates for the app in coming months. In the meantime, please rate the app and share your feedback with us.
So hopefully it will be improved soon.
wilsnunn is offline  
Old Sep 6, 19, 4:33 am
  #11  
 
Join Date: Nov 2017
Location: UK
Programs: BAEC Gold. ihg Spire Elite. Hilton Honors Diamond. Radisson Gold
Posts: 424
Sadly, I downloaded the update to the iPad app before reading this thread.

Big mistake!

I can only echo what others have said above and stick with the old version (although that couldn't display my forthcoming flights this morning).

Just tried to book a flight on the new app and after selecting the flights I get a pop up saying 'there was an error fetching your fare quote, please try again'

Guess what? I keep trying and keep getting the same error message!

BM
BarneyMcGrew is online now  
Old Sep 6, 19, 4:33 am
  #12  
 
Join Date: Feb 2007
Location: London, UK
Programs: BA Gold, Hilton Diamond, IHG Spire
Posts: 358
I think BA iPad app is the worst of the worst. I can’t even see how any company could go lower then this. I mean who is the right minded manager to approve or even just fund a project like this? Even if they release features one by one what is the point to release this?


as others said just delete this clutter from your iPad but before please just give a quick 1 star review in the App Store. Hopefully someone will notice it but I have serious doubts.
T8191 likes this.
Krisz is offline  
Old Sep 6, 19, 5:52 am
  #13  
 
Join Date: Oct 2015
Posts: 763
Sadly I had enabled automatic updates so have the awful new app. When asked by BA to fly me somewhere I reply, to a better app.

BA get a grip and provide the functionality that should be there.
Cymro and Eskimoboy like this.
Rubecula is offline  
Old Sep 6, 19, 6:42 am
  #14  
 
Join Date: Oct 2016
Posts: 602
Mods etc...



Last edited by MarkFlies; Sep 6, 19 at 10:29 am
MarkFlies is offline  
Old Sep 6, 19, 10:22 am
  #15  
 
Join Date: Oct 2012
Location: Helvetia
Programs: AS; BA Silver; UA; HH Gold
Posts: 2,228
New iPad App

New iPad app out now. Truly awful. You can't even view your current bookings. You can only book new bookings with it.
greg5 is offline  

Thread Tools
Search this Thread