BA iPad app version 2.0 | problems galore
Sep 5, 2019, 2:17 pm
#1
Ambassador, British Airways Executive Club, easyJet and Ryanair
Original Poster
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,922
BA iPad app version 2.0 | problems galore
A new version of the iPad App has been released today. I’m finding it pretty useless, it appears all one can do with this version is book flights. There is no access to MMB or MMA and ergo no way to find any existing bookings. Rather a shame, this App appears destined to be deleted from my iPads.
Sep 5, 2019, 4:32 pm
#3
Join Date: May 2009
Location: London
Programs: BA Gold, IHG Platinum, HH Diamond, Hertz PC,
Posts: 1,985
A new version of the iPad App has been released today. I’m finding it pretty useless, it appears all one can do with this version is book flights. There is no access to MMB or MMA and ergo no way to find any existing bookings. Rather a shame, this App appears destined to be deleted from my iPads.
Sep 5, 2019, 5:43 pm
#5
FlyerTalk Evangelist
Join Date: Mar 2010
Location: JER
Programs: BA Gold/OWE, several MUCCI, and assorted Pensions!
Posts: 32,144
An insane change to the App. As noted, no future bookings, no earning data (I’d just done some TP checking before hitting this DOWNGRADE button), no TP info ... and it says I have 400k Avios to spend without any indication of whether they’re mine or the HHA. (Edit: ba.com shows me this is the HHA total.)
All about making bookings and bu§§er all else of any use.
Another own goal by the infants in BA’s IT corner.
All about making bookings and bu§§er all else of any use.
Another own goal by the infants in BA’s IT corner.
Last edited by T8191; Sep 6, 2019 at 2:54 pm Reason: HHA Avios
Sep 6, 2019, 3:48 am
#9
Join Date: Feb 2016
Location: Lewes, UK
Programs: BA Silver
Posts: 231
This really is a joke. No indication before downloading that its changed to purely a booking app. New dedicated flight booking feature, to the exclusion of all the other original functionality - apart from showing the total of Avios in account. New look in terms of design doesn't compensate for removal of most of the functionality.
Come on BA - if anybody from the marketing/IT department is reading this. Pull this virtually useless upgrade and revert to the original version that had all the functionality - full account details, Manage My Booking, upcoming flights, flight status and everything else that has 'fallen out'.
Anybody else seeing this post who hasn't upgraded to this disaster - don't. I have downloaded the original iPhone app to use on iPad to retain the functionality.
Come on BA - if anybody from the marketing/IT department is reading this. Pull this virtually useless upgrade and revert to the original version that had all the functionality - full account details, Manage My Booking, upcoming flights, flight status and everything else that has 'fallen out'.
Anybody else seeing this post who hasn't upgraded to this disaster - don't. I have downloaded the original iPhone app to use on iPad to retain the functionality.
Sep 6, 2019, 4:13 am
#10
Join Date: Jan 2018
Location: London
Programs: BAEC Gold, Accor Live Limitless Gold, Hilton Honours Gold, Avis Preferred Plus
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This is just the beginning – we’re rolling out a series of new updates for the app in coming months. In the meantime, please rate the app and share your feedback with us.
Sep 6, 2019, 4:33 am
#11
Join Date: Nov 2017
Location: UK
Programs: Mucci Chevalier de Actes Bénéfiques pour les Autres, BAEC Gold.
Posts: 1,485
Sadly, I downloaded the update to the iPad app before reading this thread.
Big mistake!
I can only echo what others have said above and stick with the old version (although that couldn't display my forthcoming flights this morning).
Just tried to book a flight on the new app and after selecting the flights I get a pop up saying 'there was an error fetching your fare quote, please try again'
Guess what? I keep trying and keep getting the same error message!
BM
Big mistake!
I can only echo what others have said above and stick with the old version (although that couldn't display my forthcoming flights this morning).
Just tried to book a flight on the new app and after selecting the flights I get a pop up saying 'there was an error fetching your fare quote, please try again'
Guess what? I keep trying and keep getting the same error message!
BM
Sep 6, 2019, 4:33 am
#12
Join Date: Feb 2007
Location: London, UK
Programs: BA Gold, Hilton Diamond, IHG Spire
Posts: 1,242
I think BA iPad app is the worst of the worst. I can’t even see how any company could go lower then this. I mean who is the right minded manager to approve or even just fund a project like this? Even if they release features one by one what is the point to release this?
as others said just delete this clutter from your iPad but before please just give a quick 1 star review in the App Store. Hopefully someone will notice it but I have serious doubts.
as others said just delete this clutter from your iPad but before please just give a quick 1 star review in the App Store. Hopefully someone will notice it but I have serious doubts.