Community
Wiki Posts
Search

BA245 [LHR-EZE] is “Night Stopped”

Thread Tools
 
Search this Thread
 
Old Aug 19, 2019, 7:16 am
  #16  
FlyerTalk Evangelist
 
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
Originally Posted by jerseytom
"Night stopped" seems like a similar play though. Avoid a negative word like delayed, and say "Oh no no, just having a little night stop, that's all" instead.

That'd be my guess anyway.
"Nightstop" is a common term in both normal operations and IRROPS. And it tells you much more than "delayed".
flygirl68 likes this.
Globaliser is offline  
Old Aug 19, 2019, 7:25 am
  #17  
 
Join Date: Dec 2014
Location: UK
Programs: BA, U2+, SK, AF/KL, IHG, Hilton, others gathering dust...
Posts: 2,552
Originally Posted by Globaliser
"Nightstop" is a common term in both normal operations and IRROPS. And it tells you much more than "delayed".
Not a common or easily understood term relative to delay for the average punter. And it doesn't tell you any more than "delayed until tomorrow", which the majority of people would understand more clearly.
Oaxaca is offline  
Old Aug 19, 2019, 7:30 am
  #18  
A FlyerTalk Posting Legend
 
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,409
What about EC261 compensation for night stoppage? Maybe BA is using the term to discourage claims since it doesn't sound like a delayed or cancelled flight and might have connotations of some ATC or airport curfew issue.
ENTP and nancypants like this.
MSPeconomist is offline  
Old Aug 19, 2019, 7:35 am
  #19  
FlyerTalk Evangelist
 
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
Originally Posted by Oaxaca
Not a common or easily understood term relative to delay for the average punter. And it doesn't tell you any more than "delayed until tomorrow", which the majority of people would understand more clearly.
It might have been better not to use it publicly. But the "guess" that the term was deployed as some form of nefarious obfuscation is pretty laughable.
Originally Posted by MSPeconomist
What about EC261 compensation for night stoppage?
Usual delay rules. When it happened to us, BA paid our €600 very rapidly.
flygirl68 and nancypants like this.
Globaliser is offline  
Old Aug 19, 2019, 7:56 am
  #20  
 
Join Date: Aug 2014
Location: London
Programs: BA GGLfL, WoH Lifetime Globalist, HH Diamond, SPG Gold
Posts: 711
Originally Posted by MSPeconomist
What about EC261 compensation for night stoppage? Maybe BA is using the term to discourage claims since it doesn't sound like a delayed or cancelled flight and might have connotations of some ATC or airport curfew issue.
The BA App quite clearly states that the flight is delayed. No confusion there.

Doc Copper


DoctorCopper is offline  
Old Aug 19, 2019, 8:10 am
  #21  
 
Join Date: May 2014
Posts: 7,237
Guys

”Night stop” is an industry term that every airline I heard, dealt with or talked to uses. It’s definitely not the most user friendly term for those who don’t work with planes, but in this context it’s just used to mean that a plane has overnighted somewhere else than scheduled.

In other contexts (e.g. line maintenance contracts) it’s also used to mean that a plane will overnight downroute and then return back in the morning.
wrp96 and nancypants like this.

Last edited by 13901; Aug 19, 2019 at 8:34 am
13901 is offline  
Old Aug 19, 2019, 8:25 am
  #22  
 
Join Date: Oct 2015
Location: LON
Programs: BA Gold; LH FTL; IHG Diamond; Marriott Gold; ALL Gold
Posts: 1,758
Originally Posted by 13901
it’s just used to mean that a plane has overnighted somewhere else than its normal base of operation.
In which case it's been mis-used here, since the aircraft spent the night at its home base.
nancypants likes this.
Deltus is offline  
Old Aug 19, 2019, 8:33 am
  #23  
 
Join Date: May 2014
Posts: 7,237
Originally Posted by Deltus
In which case it's been mis-used here, since the aircraft spent the night at its home base.
unfortunate choice of term from my point of view. Rephrased.
Deltus likes this.
13901 is offline  
Old Aug 19, 2019, 9:31 am
  #24  
 
Join Date: Jun 2016
Posts: 581
Originally Posted by Globaliser
It might have been better not to use it publicly. But the "guess" that the term was deployed as some form of nefarious obfuscation is pretty laughable.Usual delay rules. When it happened to us, BA paid our €600 very rapidly.
Disagree there. There's definitely a play on words here to ensure it sounds as positive as it can.
JamesKidd is offline  
Old Aug 19, 2019, 9:33 am
  #25  
A FlyerTalk Posting Legend
 
Join Date: Sep 2009
Location: Minneapolis: DL DM charter 2.3MM
Programs: A3*Gold, SPG Plat, HyattDiamond, MarriottPP, LHW exAccess, ICI, Raffles Amb, NW PE MM, TWA Gold MM
Posts: 100,409
Originally Posted by Globaliser
It might have been better not to use it publicly. But the "guess" that the term was deployed as some form of nefarious obfuscation is pretty laughable.Usual delay rules. When it happened to us, BA paid our €600 very rapidly.
Of course. I'm being a bit facetious but I could also imagine someone having the bright idea that maybe if they call it a night stop rather than a delay, lots of folks might not realize that they might be eligible for EC261 delay compensation.
MSPeconomist is offline  
Old Aug 19, 2019, 9:45 am
  #26  
 
Join Date: Jan 2015
Programs: BAEC "I'm blue Da ba dee da ba di", Skywards Blue, Miles & More (very passive)
Posts: 82
Originally Posted by ajamieson
When the Emirates 777 crashed in Dubai a couple of years back, the airline kept putting out press statements referring to a "landing incident." It takes balls to try and pass off a smoking hole in the ground as an "incident."
Going a bit further off-topic:
The on-ground-explosion of SpaceX's Crew Dragon was called an "anomaly". They also like the term (probably not the situation itself) "Rapid Unscheduled Disassembly".
TedToToe likes this.
dagohh is offline  
Old Aug 19, 2019, 9:49 am
  #27  
FlyerTalk Evangelist
 
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,644
Originally Posted by JamesKidd
Disagree there. There's definitely a play on words here to ensure it sounds as positive as it can.
Originally Posted by MSPeconomist
... but I could also imagine someone having the bright idea that maybe if they call it a night stop rather than a delay, lots of folks might not realize that they might be eligible for EC261 delay compensation.
I think the common FT parlour game of racing-to-express-the-most-cynical-view-about-BA's-actions might have more force if someone had dreamt up some newfangled weasel term on the spot. But this is a clear case of a term of industry jargon escaping into the wild. There are plenty of us non-industry people who routinely use the "nightstop" when talking about scheduled or unscheduled events, although usually only to people who we know will understand it.

I don't know if the passengers on the OP's flight got delay letters when they left the building, but the ones that I've seen (including the one we were given when we had an unscheduled nightstop) do have the 261/2004 rubric printed at the bottom. You might think that it shouldn't be in such small type, but it isn't concealed on the standard letter.
Globaliser is offline  
Old Aug 19, 2019, 10:00 am
  #28  
A FlyerTalk Posting Legend
 
Join Date: Aug 2006
Location: Argentina
Posts: 40,210
Just says 'Delayed' on the EZE arrivals board as does today's outbound. I imagine they can't put 'Cancelled' as they're not.
HIDDY is offline  
Old Aug 19, 2019, 10:16 am
  #29  
 
Join Date: Oct 2005
Location: London
Programs: BAEC Bronze
Posts: 1,090
Originally Posted by MSPeconomist
What about EC261 compensation for night stoppage? Maybe BA is using the term to discourage claims since it doesn't sound like a delayed or cancelled flight and might have connotations of some ATC or airport curfew issue.
The term 'nightstop' has been in use much longer than EU261 has been around. The reason it is used is to indicate as it states, the aircraft is not departing on the day expected and will overnight and depart the next day. Delayed is generally used where the flight is departing the same day.

Outside of our Legal department having an overview of customer communications as any company would be expected to do, there is no big conspiracy within BA to use certain words so as to deny EU261. There is a legal requirement to inform all customers in such situations that they may be entitled and then it is up for our customer relations/Legal teams to determine the circumstances and what we are liable for under EU261. Informing customers is done through information available at the airports and any letters we give to customers on the day which usually has information printed at the bottom regarding EU261.
SpeedbirdLHR is online now  
Old Aug 20, 2019, 1:43 am
  #30  
 
Join Date: Aug 2015
Location: London
Posts: 132
I see this did final leave as BA9601 Monday night at 21:48 and is being followed by Mondays scheduled BA245. For local aviation fans it will mean there will be two BA 772 on the ground at EZE today.

Hoping my trip in October doesn't hit similar issues.
flapland is offline  


Contact Us - Manage Preferences - Archive - Advertising - Cookie Policy - Privacy Statement - Terms of Service -

This site is owned, operated, and maintained by MH Sub I, LLC dba Internet Brands. Copyright © 2024 MH Sub I, LLC dba Internet Brands. All rights reserved. Designated trademarks are the property of their respective owners.