24 hour cancellation option

Old Aug 17, 19, 6:33 am
  #1  
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24 hour cancellation option

Hi,

looking for for some input if possible?
I took advantage of the really good business class sale last night, not only flights but rental car too. It now looks like I wonít need the rental car, does the free 24 hour cancellation apply to the rental car booking.
I have separate PNR from the flights for the car, if that matters.

thanks
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Old Aug 17, 19, 7:27 am
  #2  
 
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Didn't adding the car make it cheaper?

We did 2 dummy bookings in different ways and managed to get 1 cheaper by adding a car.
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Old Aug 17, 19, 7:28 am
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Oh- just seen separate PNR- you should ahem done it in 1- the car would have been free or minus in cost.
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Old Aug 17, 19, 7:36 am
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So you booked it as two separate transactions on line?

In which case the 24hour for the flight applies. Not sure about the car though.
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Old Aug 17, 19, 7:41 am
  #5  
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Yes 2 separate transactions and separate PNRs. I want to keep the flights, only the car hire I won’t need. I guess I’ll need to give them a call and find out.
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Old Aug 17, 19, 8:07 am
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How did you book? Only BA holidays booked over the phone included the 24 Hours cancellation option. If you booked a holiday package online, you wonít be allowed to change or cancel for free.
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Old Aug 17, 19, 8:11 am
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Booked online at BA.com, not BA holidays as far as I know.
I'm trying to call now, will revert to let folks know how I got on.
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Old Aug 17, 19, 10:20 am
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I don't think that there will be a 24 hour cancellation for the car. Also, while I realise that this is not what you want to do, note that if you had booked this as a package flight+car online, neither flight nor car would have been cancellable (though you would have been able to "only" lose the deposit if you wanted to cancel the whole thing).
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Old Aug 17, 19, 12:03 pm
  #9  
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Finally managed to get through.
Yup, no 24 hour cooling off period for car hire. 20% of total booking cost to cancel. Ouch!
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Old Aug 17, 19, 4:08 pm
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Originally Posted by zanderblue View Post
Booked online at BA.com, not BA holidays as far as I know.
I'm trying to call now, will revert to let folks know how I got on.
I think that anything that is not flight only qualifies as ďholidayĒ.
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Old Oct 11, 19, 6:48 am
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Quick question regarding the cancel within 24-hour of booking facility. Can this be done on-line and still receive the full refund?

Don't know why but ISTR this ability to cancel an on-line booking within a 24 hour period without penalty is only available by calling BA to do this? Or am I mistaken?
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Old Oct 11, 19, 6:55 am
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Originally Posted by BOH View Post
Quick question regarding the cancel within 24-hour of booking facility. Can this be done on-line and still receive the full refund?

Don't know why but ISTR this ability to cancel an on-line booking within a 24 hour period without penalty is only available by calling BA to do this? Or am I mistaken?
It can be done online. I did it just a couple of days ago. Iím not sure if itíll work for all bookings though.
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Old Oct 11, 19, 8:53 am
  #13  
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Originally Posted by BOH View Post
Don't know why but ISTR this ability to cancel an on-line booking within a 24 hour period without penalty is only available by calling BA to do this? Or am I mistaken?
No, not mistaken - it used to be like this. But MMB has been improved to allow you (often) to do a free cooling-off cancellation online.
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Old Oct 12, 19, 10:52 am
  #14  
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Originally Posted by Globaliser View Post
No, not mistaken - it used to be like this. But MMB has been improved to allow you (often) to do a free cooling-off cancellation online.
Thank you ^
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Old Oct 12, 19, 10:57 am
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Rather than cancel within the 24 hrs period I decided to take the flight a day earlier. I called up with the 24 hrs and asked. They just changed the day without penalty. They had to re-price it though but the price came out the same.
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