Wed 7 Aug - BA systems down; flights disrupted / cancelled

Aug 8, 19, 12:59 am - Wikipost

Please read: This is a community-maintained wiki post containing the most important information from this thread. You may edit the Wiki once you have been on FT for 90 days and have made 90 posts.

Last edit by: fluffymitten
Wiki Link

BA FLY was down for most of Wednesday 7 August with multiple delays and cancellations.

Service was restored and operational at start of play on Thursday 8 August, until...

1451 BST BA reported issues with BA FLY and reverted to using JFE.
1521 BST BA advised all short haul aircraft have been grounded in/out of outstations due to the loss of the FLY system
1555 BST FLY reported as stable

Reply Subscribe

Thread Tools

Search this Thread

Aug 7, 19, 12:26 am

mjack99

Original Poster

Join Date: Mar 2007

Programs: BAEC GFL, GGL, CCR; Marriott GFL, Platinum Elite; Hilton Diamond,

Posts: 922

Wed 7 Aug - BA systems down; flights disrupted / cancelled

BRU. On.plane but can't get paperwork because systems are down. Same issue everywhere?

Aug 7, 19, 12:29 am

mmxbreaks

Join Date: Mar 2015

Programs: BA GGL

Posts: 1,771

I keep getting 'Error' when trying to log into app, so can't check in. Assuming it's all related, yes.

Aug 7, 19, 12:31 am

mjack99

Original Poster

Join Date: Mar 2007

Programs: BAEC GFL, GGL, CCR; Marriott GFL, Platinum Elite; Hilton Diamond,

Posts: 922

Yes that is down too. Still sitting here. No ETD.

Aug 7, 19, 12:34 am

mjack99

Original Poster

Join Date: Mar 2007

Programs: BAEC GFL, GGL, CCR; Marriott GFL, Platinum Elite; Hilton Diamond,

Posts: 922

Pilot says message from HQ says 'be patient. Pilot is offering to show anyone around cockpit to help pass the time. Stream of people now passing my 1C seat.

Global issue according to pilot.

Passmethesickbag, becks1 and george77300 like this.

Aug 7, 19, 12:49 am

abligh

Join Date: Feb 2016

Programs: BAEC GGL

Posts: 311

Hmmm... and the old, much better (IMHO) web site is back.

Dover2Golf, Keystone, mikeyfly and 1 others like this.

Aug 7, 19, 12:52 am

mjack99

Original Poster

Join Date: Mar 2007

Programs: BAEC GFL, GGL, CCR; Marriott GFL, Platinum Elite; Hilton Diamond,

Posts: 922

Quote:

Originally Posted by abligh

Hmmm... and the old, much better (IMHO) web site is back.

Oh dear it must be bad...but we just got our paperwork by hand and doors are closed so fingers crossed.

Aug 7, 19, 1:09 am

mjack99

Original Poster

Join Date: Mar 2007

Programs: BAEC GFL, GGL, CCR; Marriott GFL, Platinum Elite; Hilton Diamond,

Posts: 922

Paperwork was wrong...doors opened again...new paperwork arrived. Hope you are all having a patient day.

Aug 7, 19, 1:11 am

Misco60

Join Date: Oct 2015

Location: Berlin

Programs: BAEC Gold

Posts: 1,149

I can't get to ba.com at all, and when I try the app I just get a pop-up saying "Unauthorized".

Aug 7, 19, 1:22 am

Krisz

Join Date: Feb 2007

Location: London, UK

Programs: BA Gold, Hilton Diamond, IHG Spire

Posts: 409

Quote:

Originally Posted by mjack99

Paperwork was wrong...doors opened again...new paperwork arrived. Hope you are all having a patient day.

hi mjack99 I’ve just seen your plane departing. Yes Fly system is down I couldn’t get my boarding pass on my phone etc. The lounge attendant just show me her Fly pic is not working. I can’t even check flight schedule information. My 9:45 flight is about to land so not sure when the issue started.

Aug 7, 19, 1:25 am

#10

RGMD11

Join Date: Jan 2011

Location: LIS

Programs: BA GGL,CCR, SPG Gold , HH DIAMOND , Priority Club ,

Posts: 153

BA IT strikes again

On the 499 from LIS now, same thing waiting on paperwork because of the IT system still being down

another nail in the BA coffin for me, Cruz should get the tin tac,

cant wait to burn my last 500k of Avios and then good riddance

goingitalone likes this.

Aug 7, 19, 1:26 am

#11

t4wine

Join Date: Sep 2011

Programs: BA GGL & CCR, EK platinum

Posts: 60

Still down

Their systems are still down at LGW at least. Chaos!

Aug 7, 19, 1:28 am

#12

GuyWMD

Join Date: Mar 2016

Location: Hampshire, UK

Programs: BA Gold, HH Gold

Posts: 34

First wing unable to scan boarding passes prior to security gates, people are being denied entry if their flight is more than 2 hours from departure.

Aug 7, 19, 1:34 am

#13

plunet

Join Date: Jan 2016

Location: LON

Programs: BAEC, Accor

Posts: 1,533

Just mentioned on the BBC TV news "BA has confirmed that they are experiencing technical difficulties with check-in this morning, passengers are recommended to get the airport early"