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Wed 7 Aug - BA systems down; flights disrupted / cancelled

Wed 7 Aug - BA systems down; flights disrupted / cancelled

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Old Aug 8, 19, 12:59 am   -   Wikipost
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BA FLY was down for most of Wednesday 7 August with multiple delays and cancellations.

Service was restored and operational at start of play on Thursday 8 August, until...

1451 BST BA reported issues with BA FLY and reverted to using JFE.
1521 BST BA advised all short haul aircraft have been grounded in/out of outstations due to the loss of the FLY system
1555 BST FLY reported as stable
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Old Aug 7, 19, 12:26 am
  #1  
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Join Date: Mar 2007
Programs: BAEC GFL, GGL, CCR; Marriott GFL, Platinum Elite; Hilton Diamond,
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Wed 7 Aug - BA systems down; flights disrupted / cancelled

BRU. On.plane but can't get paperwork because systems are down. Same issue everywhere?
mjack99 is offline  
Old Aug 7, 19, 12:29 am
  #2  
 
Join Date: Mar 2015
Programs: BA GGL
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I keep getting 'Error' when trying to log into app, so can't check in. Assuming it's all related, yes.
mmxbreaks is offline  
Old Aug 7, 19, 12:31 am
  #3  
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Yes that is down too. Still sitting here. No ETD.
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Old Aug 7, 19, 12:34 am
  #4  
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Pilot says message from HQ says 'be patient. Pilot is offering to show anyone around cockpit to help pass the time. Stream of people now passing my 1C seat.

Global issue according to pilot.
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Old Aug 7, 19, 12:49 am
  #5  
 
Join Date: Feb 2016
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Hmmm... and the old, much better (IMHO) web site is back.
abligh is offline  
Old Aug 7, 19, 12:52 am
  #6  
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Originally Posted by abligh View Post
Hmmm... and the old, much better (IMHO) web site is back.
Oh dear it must be bad...but we just got our paperwork by hand and doors are closed so fingers crossed.
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Old Aug 7, 19, 1:09 am
  #7  
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Paperwork was wrong...doors opened again...new paperwork arrived. Hope you are all having a patient day.
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Old Aug 7, 19, 1:11 am
  #8  
 
Join Date: Oct 2015
Location: Berlin
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I can't get to ba.com at all, and when I try the app I just get a pop-up saying "Unauthorized".
Misco60 is offline  
Old Aug 7, 19, 1:22 am
  #9  
 
Join Date: Feb 2007
Location: London, UK
Programs: BA Gold, Hilton Diamond, IHG Spire
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Originally Posted by mjack99 View Post
Paperwork was wrong...doors opened again...new paperwork arrived. Hope you are all having a patient day.
hi mjack99 Iíve just seen your plane departing. Yes Fly system is down I couldnít get my boarding pass on my phone etc. The lounge attendant just show me her Fly pic is not working. I canít even check flight schedule information. My 9:45 flight is about to land so not sure when the issue started.
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Old Aug 7, 19, 1:25 am
  #10  
 
Join Date: Jan 2011
Location: LIS
Programs: BA GGL,CCR, SPG Gold , HH DIAMOND , Priority Club ,
Posts: 153
BA IT strikes again

On the 499 from LIS now, same thing waiting on paperwork because of the IT system still being down

another nail in the BA coffin for me, Cruz should get the tin tac,

cant wait to burn my last 500k of Avios and then good riddance
goingitalone likes this.
RGMD11 is offline  
Old Aug 7, 19, 1:26 am
  #11  
 
Join Date: Sep 2011
Programs: BA GGL & CCR, EK platinum
Posts: 60
Still down

Their systems are still down at LGW at least. Chaos!
t4wine is offline  
Old Aug 7, 19, 1:28 am
  #12  
 
Join Date: Mar 2016
Location: Hampshire, UK
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First wing unable to scan boarding passes prior to security gates, people are being denied entry if their flight is more than 2 hours from departure.
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Old Aug 7, 19, 1:34 am
  #13  
 
Join Date: Jan 2016
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Just mentioned on the BBC TV news "BA has confirmed that they are experiencing technical difficulties with check-in this morning, passengers are recommended to get the airport early"
plunet is offline  
Old Aug 7, 19, 1:34 am
  #14  
 
Join Date: Jun 2013
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Apparently all short haul flights between 9am and 1pm are likely to be cancelled.
Crampedin13A likes this.
CD747 is offline  
Old Aug 7, 19, 1:34 am
  #15  
 
Join Date: Feb 2007
Location: London, UK
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I donít seem to understand the logic. Or the normal entrance as well turning people away? Or BA expecting mass cancellations?
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