Enough is Enough. I am caught up in this yet again. I will now vote with my feet and have decided to avoid BA if at all possible. I have loads of Avis to use, but will book onto other OW metal. Goodbye BA, you used to be a good reliable airline. FW |
Originally Posted by Farwest
(Post 31393801)
Enough is Enough. I am caught up in this yet again. I will now vote with my feet and have decided to avoid BA if at all possible. I have loads of Avis to use, but will book onto other OW metal. Goodbye BA, you used to be a good reliable airline. FW |
Originally Posted by Tobias-UK
(Post 31393779)
An alert from from BA?
Same system I posted a screen grab from yesterday |
Originally Posted by LionRed
(Post 31393800)
FLY has just come back online according to gate staff at A20
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I just hope we won’t need to change the thread title today. |
Originally Posted by Misco60
(Post 31393569)
JFE?
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I've heard a rumour that on some flights they are using the middle seat in CE cabins to get as many on the plane as possible. Can anybody verify that?
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Originally Posted by johnaalex
(Post 31394210)
I've heard a rumour that on some flights they are using the middle seat in CE cabins to get as many on the plane as possible. Can anybody verify that?
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It was also done on about 5 flights during the recent Swanwick outage.
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Down again?
Lining up to board the 278 back from SJC tonight and they announced their IT system had failed once again. They rebooted and got two computers back up briefly, but we boarded manually, and pretty slowly. Going to be a slow getaway from San Jose tonight.
Any other reports of this? Or just a local SJC thing? |
Originally Posted by estate
(Post 31395992)
Any other reports of this? Or just a local SJC thing?
That being said, there is a DXB service that appears to have been delayed overnight (reason unknown). |
Very busy at LHR T3...
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Originally Posted by teledude
(Post 31396276)
Very busy at LHR T3...
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Originally Posted by Tobias-UK
(Post 31396286)
Because of IT issues? |
Originally Posted by rossmacd
(Post 31393413)
I overhead a somewhat astonishing conversation this morning at the First Wing - passengers had been booked to fly EDI-LHR-HKG (possibly onwards) but missed their connection/got cancelled etc yesterday, and were trying to get out to HKG at some point in the next few days. What was most shocking was that it was a party of 4 adults travelling in F, 2 of the adults were elderly and in wheelchairs yet they slept in the T5 check-in concourse overnight. We know BA sometimes do not provide either hotel accommodation or information about their (notional) up to £200 self-imposed limit for hotel claims, but to leave 2 elderly people sleeping overnight in their wheelchairs tells you all you need to know.
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Originally Posted by kaizenflying
(Post 31396327)
Sounds like a perfect Daily Mail headline. Individuals have a choice. They were probably offered a hotel in central London or far from the airport which they declined so chose to stay at the airport. No one is forced to do anything, I’d say. |
my flight back from BRU yesterday afternoon was delayed by about 30 mins. The FO announced it was due to a BRU airport IT failure, requiring them to verify who was on board by manually checking names of all passengers against the manifest. Just prior to push back he fessed up and announced it was due to BA's ongoing problems.
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Originally Posted by KARFA
(Post 31391909)
where do you get 0122 from? EF has it as landing 0112 and arriving at 0116. https://cimg5.ibsrv.net/gimg/www.fly...5909175823.png |
Not sure if this is the right thread but just received this from my linkedin jobs feed:
https://www.linkedin.com/jobs/view/1409028317 Head of Delivery Management OfficeThe Head of Delivery Management Office position is a newly created, and critical role in the International Airlines Group Global Business Services Organisation. Some of the key themes of the role are -You are ultimately accountable for the management of the IT Delivery PMO, from both a planning, operational and governance perspective, as well as strategic. etc. Maybe this role will help.... |
Originally Posted by anyuser
(Post 31397722)
Not sure if this is the right thread but just received this from my linkedin jobs feed:
https://www.linkedin.com/jobs/view/1409028317 Head of Delivery Management OfficeThe Head of Delivery Management Office position is a newly created, and critical role in the International Airlines Group Global Business Services Organisation. Some of the key themes of the role are -You are ultimately accountable for the management of the IT Delivery PMO, from both a planning, operational and governance perspective, as well as strategic. etc. Maybe this role will help.... |
Originally Posted by anyuser
(Post 31397722)
Not sure if this is the right thread but just received this from my linkedin jobs feed:
https://www.linkedin.com/jobs/view/1409028317 Head of Delivery Management OfficeThe Head of Delivery Management Office position is a newly created, and critical role in the International Airlines Group Global Business Services Organisation. Some of the key themes of the role are -You are ultimately accountable for the management of the IT Delivery PMO, from both a planning, operational and governance perspective, as well as strategic. etc. Maybe this role will help.... |
AKA "the fall guy".
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Are there problems again? OLCI not working for me for a flight tomorrow morning from LGW with the exact same message coming up as last Wednesday 7th about not being able to check us in and to to go the airport to collect boarding pass.
Anyone else experiencing OLCI problems again? |
Originally Posted by BOH
(Post 31400418)
Are there problems again? OLCI not working for me for a flight tomorrow morning from LGW with the exact same message coming up as last Wednesday 7th about not being able to check us in and to to go the airport to collect boarding pass.
Anyone else experiencing OLCI problems again? Well it is a busy Saturday in August. What better day to try and roll out some fixes? What could possibly go wrong? 🤪 </sarcasm> |
Originally Posted by tuonopepper
(Post 31397994)
No amount of money would tempt me into that unless there was a blank cheque also available to sort the infrastructure out quickly and properly.
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How can you tell a system outage from normal BA website behavior? |
Has anyone heard any word of apology except the little note on the website? Or got their claims processed? (I know it’s not even a week) |
Originally Posted by nrs250
(Post 31403550)
How can you tell a system outage from normal BA website behavior? |
I was on 8.50am BA1387 from MAN that day. I was walking past gate 141 when the inbound was arriving at circa 7.45am. The only pre warning I had of the chaos about to unfold was I had to get a paper boarding pass! It was only at the lounge the staff mentioned to me the 0700 hadn’t left yet due to IT issues. I probably would have gone back for the train if I’d known what my day would turn out to be! An initial 1 hour delay ended up being around 1pm departure. I did get some work done on my laptop however. They still served breakfast after takeoff! And had a cheeky champagne. We promptly landed around 2pm at LHR and we then taxied around aimlessly for an hour. We then parked up at T4 remote end. The buses and stairs turned up at around 5.30pm. That was a long sit down! I was last on bus as rear stairs, the crew got on with us. They then dropped us off at T4 transfer area which was inside the passport control! This is the only time Thru the ordeal I said something that why are we here when I’m a domestic arrival? A supervisor asked did I wish to leave the airport and said yes. Me and 1 other guy were escorted to Passport control at T4 whereby I left by showing my driving license. Not sure why the rest of the plane queued up for T3 & T5 buses as I can’t believe they were all transit passengers! Perhaps they were or just unaware they had been dumped as a international arrival. I was due to stay at a hotel at Heathrow but had cancelled it as imagined it would be chaos and moved to Ealing, similar price anyhow. I came back Thursday evening on my return just as the glitch that afternoon was in progress. There were general delays of 30-40 minutes. Arrived back on the 20:25 about a half hour late. |
Originally Posted by JohannesLDN
(Post 31404289)
Has anyone heard any word of apology except the little note on the website? Or got their claims processed? (I know it’s not even a week) |
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