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Wed 7 Aug - BA systems down; flights disrupted / cancelled

Wed 7 Aug - BA systems down; flights disrupted / cancelled

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Old Aug 8, 19, 12:59 am   -   Wikipost
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BA FLY was down for most of Wednesday 7 August with multiple delays and cancellations.

Service was restored and operational at start of play on Thursday 8 August, until...

1451 BST BA reported issues with BA FLY and reverted to using JFE.
1521 BST BA advised all short haul aircraft have been grounded in/out of outstations due to the loss of the FLY system
1555 BST FLY reported as stable
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Old Aug 8, 19, 10:51 pm
  #331  
 
Join Date: Jan 2010
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Originally Posted by estate View Post
Any other reports of this? Or just a local SJC thing?
All appears calm this morning at LHR T5.

That being said, there is a DXB service that appears to have been delayed overnight (reason unknown).
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Old Aug 8, 19, 11:36 pm
  #332  
 
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Very busy at LHR T3...
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Old Aug 8, 19, 11:43 pm
  #333  
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Originally Posted by teledude View Post
Very busy at LHR T3...
Because of IT issues?
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Old Aug 8, 19, 11:47 pm
  #334  
 
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Originally Posted by Tobias-UK View Post


Because of IT issues?
Unsure at the moment. I'm in CX F now but the terminal and security was the busiest I had ever seen.
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Old Aug 9, 19, 12:01 am
  #335  
 
Join Date: Dec 2013
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Originally Posted by rossmacd View Post
I overhead a somewhat astonishing conversation this morning at the First Wing - passengers had been booked to fly EDI-LHR-HKG (possibly onwards) but missed their connection/got cancelled etc yesterday, and were trying to get out to HKG at some point in the next few days. What was most shocking was that it was a party of 4 adults travelling in F, 2 of the adults were elderly and in wheelchairs yet they slept in the T5 check-in concourse overnight. We know BA sometimes do not provide either hotel accommodation or information about their (notional) up to 200 self-imposed limit for hotel claims, but to leave 2 elderly people sleeping overnight in their wheelchairs tells you all you need to know.
Sounds like a perfect Daily Mail headline. Individuals have a choice. They were probably offered a hotel in central London or far from the airport which they declined so chose to stay at the airport. No one is forced to do anything, Id say.
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Old Aug 9, 19, 12:10 am
  #336  
 
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Originally Posted by kaizenflying View Post


Sounds like a perfect Daily Mail headline. Individuals have a choice. They were probably offered a hotel in central London or far from the airport which they declined so chose to stay at the airport. No one is forced to do anything, I’d say.
There is no probably about it. They were not booked any hotel by BA, nor where they informed about the BA self-imposed 200 limit for hotel claims, as required under the regulations.
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Old Aug 9, 19, 2:05 am
  #337  
 
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my flight back from BRU yesterday afternoon was delayed by about 30 mins. The FO announced it was due to a BRU airport IT failure, requiring them to verify who was on board by manually checking names of all passengers against the manifest. Just prior to push back he fessed up and announced it was due to BA's ongoing problems.
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Old Aug 9, 19, 8:35 am
  #338  
 
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Originally Posted by KARFA View Post


where do you get 0122 from? EF has it as landing 0112 and arriving at 0116.


just pucked this up as I am overseas. The timing was that given in the flight status section of the BA app when I looked.
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Old Aug 9, 19, 10:20 am
  #339  
 
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Not sure if this is the right thread but just received this from my linkedin jobs feed:
https://www.linkedin.com/jobs/view/1409028317

Head of Delivery Management Office

The Head of Delivery Management Office position is a newly created, and critical role in the International Airlines Group Global Business Services Organisation. Some of the key themes of the role are -

You are ultimately accountable for the management of the IT Delivery PMO, from both a planning, operational and governance perspective, as well as strategic.

etc.

Maybe this role will help....
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Old Aug 9, 19, 10:44 am
  #340  
 
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Originally Posted by anyuser View Post
Not sure if this is the right thread but just received this from my linkedin jobs feed:
https://www.linkedin.com/jobs/view/1409028317

Head of Delivery Management Office

The Head of Delivery Management Office position is a newly created, and critical role in the International Airlines Group Global Business Services Organisation. Some of the key themes of the role are -

You are ultimately accountable for the management of the IT Delivery PMO, from both a planning, operational and governance perspective, as well as strategic.

etc.

Maybe this role will help....
Crikey, a poisoned chalice or what
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Old Aug 9, 19, 11:33 am
  #341  
 
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Originally Posted by anyuser View Post
Not sure if this is the right thread but just received this from my linkedin jobs feed:
https://www.linkedin.com/jobs/view/1409028317

Head of Delivery Management Office

The Head of Delivery Management Office position is a newly created, and critical role in the International Airlines Group Global Business Services Organisation. Some of the key themes of the role are -

You are ultimately accountable for the management of the IT Delivery PMO, from both a planning, operational and governance perspective, as well as strategic.

etc.

Maybe this role will help....
No amount of money would tempt me into that unless there was a blank cheque also available to sort the infrastructure out quickly and properly.
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Old Aug 10, 19, 12:47 am
  #342  
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Old Aug 10, 19, 6:44 am
  #343  
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Are there problems again? OLCI not working for me for a flight tomorrow morning from LGW with the exact same message coming up as last Wednesday 7th about not being able to check us in and to to go the airport to collect boarding pass.

Anyone else experiencing OLCI problems again?
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Old Aug 10, 19, 7:07 am
  #344  
 
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Originally Posted by BOH View Post
Are there problems again? OLCI not working for me for a flight tomorrow morning from LGW with the exact same message coming up as last Wednesday 7th about not being able to check us in and to to go the airport to collect boarding pass.

Anyone else experiencing OLCI problems again?
<sarcasm>
Well it is a busy Saturday in August. What better day to try and roll out some fixes? What could possibly go wrong? 🤪
</sarcasm>

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Old Aug 10, 19, 7:51 am
  #345  
 
Join Date: Mar 2015
Programs: BA Gold
Posts: 632
Originally Posted by tuonopepper View Post
No amount of money would tempt me into that unless there was a blank cheque also available to sort the infrastructure out quickly and properly.
BA coughing up for new hires/skilled contractors to do that, is as likely as TATA fixing anything. Both unlikely.
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