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Wed 7 Aug - BA systems down; flights disrupted / cancelled

Wed 7 Aug - BA systems down; flights disrupted / cancelled

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Old Aug 8, 19, 12:59 am   -   Wikipost
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BA FLY was down for most of Wednesday 7 August with multiple delays and cancellations.

Service was restored and operational at start of play on Thursday 8 August, until...

1451 BST BA reported issues with BA FLY and reverted to using JFE.
1521 BST BA advised all short haul aircraft have been grounded in/out of outstations due to the loss of the FLY system
1555 BST FLY reported as stable
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Old Aug 8, 19, 8:26 am
  #316  
 
Join Date: Dec 2014
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Nope. Just got an alert.

FLY is down. All short haul fleet in/out of outstations is grounded
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Old Aug 8, 19, 8:26 am
  #317  
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Originally Posted by alex67500 View Post
There's a post upthread about the SIP (Systems Integration Platform) which is a bit of software which centrally manages data flows between various legacy and newer systems.
The link: https://www.flyertalk.com/forum/31388845-post115.html

There was also a Captain talking about a failed BT network link, but with the levels of network resilience available to even small businesses these days I'd hate to think that is the real root cause.
Thanks. Though it doesn't indicate that the failure was in SIP and even then the root cause would be drilled down further within that system. Plausible that the failure occurred there though
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Old Aug 8, 19, 8:39 am
  #318  
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Originally Posted by fluffymitten View Post
Nope. Just got an alert.

FLY is down. All short haul fleet in/out of outstations is grounded
An alert from from BA?
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Old Aug 8, 19, 8:40 am
  #319  
 
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Just landed at MAN on the BA1394 and when I left LHR everything seemed fairly normal, even Galleries North was fairly empty and seats by windows available and all showers unoccupied.

​​​​​If I hadn't read the news I'm not sure I would've noticed any real difference today.

​​​​​
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Old Aug 8, 19, 8:44 am
  #320  
 
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FLY has just come back online according to gate staff at A20
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Old Aug 8, 19, 8:44 am
  #321  
 
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Enough is Enough. I am caught up in this yet again. I will now vote with my feet and have decided to avoid BA if at all possible. I have loads of Avis to use, but will book onto other OW metal.

Goodbye BA, you used to be a good reliable airline.

FW
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Old Aug 8, 19, 8:48 am
  #322  
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Originally Posted by Farwest View Post
Enough is Enough. I am caught up in this yet again. I will now vote with my feet and have decided to avoid BA if at all possible. I have loads of Avis to use, but will book onto other OW metal.

Goodbye BA, you used to be a good reliable airline.

FW
What is it you are caught up in, Farwest?
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Old Aug 8, 19, 8:55 am
  #323  
 
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Originally Posted by Tobias-UK View Post
An alert from from BA?
Airport Community app, LHR

Same system I posted a screen grab from yesterday
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Old Aug 8, 19, 8:59 am
  #324  
 
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Originally Posted by LionRed View Post
FLY has just come back online according to gate staff at A20
Yep, looks like it was logged as stable at 1555
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Old Aug 8, 19, 9:05 am
  #325  
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I just hope we wonít need to change the thread title today.
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Old Aug 8, 19, 9:43 am
  #326  
 
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Originally Posted by Misco60 View Post
JFE?
See corporate-wage-slaveís post above. I believe itís a back up system to FLY.

Last edited by Wingnut; Aug 8, 19 at 10:10 am
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Old Aug 8, 19, 10:32 am
  #327  
 
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I've heard a rumour that on some flights they are using the middle seat in CE cabins to get as many on the plane as possible. Can anybody verify that?
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Old Aug 8, 19, 10:47 am
  #328  
 
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Originally Posted by johnaalex View Post
I've heard a rumour that on some flights they are using the middle seat in CE cabins to get as many on the plane as possible. Can anybody verify that?
Yes this is true, or at least it was yesterday - all crew were sent a message to this effect. It only applied to some flights not all. I’m not sure if it’s been extended to today’s flights.
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Old Aug 8, 19, 10:54 am
  #329  
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It was also done on about 5 flights during the recent Swanwick outage.
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Old Aug 8, 19, 9:06 pm
  #330  
 
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Down again?

Lining up to board the 278 back from SJC tonight and they announced their IT system had failed once again. They rebooted and got two computers back up briefly, but we boarded manually, and pretty slowly. Going to be a slow getaway from San Jose tonight.

Any other reports of this? Or just a local SJC thing?
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