Aug 7, 2019, 9:16 am
Last edit by: fluffymitten
BA FLY was down for most of Wednesday 7 August with multiple delays and cancellations.
Service was restored and operational at start of play on Thursday 8 August, until...
1451 BST BA reported issues with BA FLY and reverted to using JFE.
1521 BST BA advised all short haul aircraft have been grounded in/out of outstations due to the loss of the FLY system
1555 BST FLY reported as stable
Service was restored and operational at start of play on Thursday 8 August, until...
1451 BST BA reported issues with BA FLY and reverted to using JFE.
1521 BST BA advised all short haul aircraft have been grounded in/out of outstations due to the loss of the FLY system
1555 BST FLY reported as stable
Wed 7 Aug - BA systems down; flights disrupted / cancelled
Aug 7, 2019, 5:48 pm
#256
Ambassador, British Airways Executive Club
Join Date: Feb 2008
Location: UK
Posts: 10,150
The scheduled time of arrival should have been 2225 and it's showing as arriving at 0121 but it's when the doors open that counts assuming that specific flight is eligible for compensation.
Aug 7, 2019, 5:51 pm
#257
Join Date: Mar 2009
Location: UK
Programs: BA Gold / Hilton Diamond / IHG Diamond Ambassador / Marriot Bonvoy Gold
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will be interested to know the outcome of any EU261 claim. This flight arrived 01:22 so 3 mins inside the 3 hours, I understand the arrival time is used and I fully expect BA will dance on that pin head to avoid any claim.
Aug 7, 2019, 5:56 pm
#258
Join Date: Jun 2019
Location: Manchester, UK
Programs: BAEC Gold
Posts: 16
Exciting announcement on BA280 after boarding and settling in to seat...
"Will all passengers please present their boarding passes to a member of the ground crew due to a falsified boarding pass"
Had to do a manual boarding without using usual gate scanners, just 1/6 normal barcode scanners was active and a huge ream of papers to hand
"Will all passengers please present their boarding passes to a member of the ground crew due to a falsified boarding pass"
Had to do a manual boarding without using usual gate scanners, just 1/6 normal barcode scanners was active and a huge ream of papers to hand
Aug 7, 2019, 6:22 pm
#259
Join Date: Apr 2015
Location: US/UK - and elsewhere
Programs: BA Gold
Posts: 2,555
One time my daughters were delayed on TATL flight that 'arrived' a few minutes with the 4 hour cut-off, although they then had to wait 10-15 minutes for the doors to be opened. Initially BA only sent a 50% amount, until I quoted the court ruling and BA paid the full amount.
Aug 7, 2019, 6:24 pm
#260
Ambassador, British Airways; FlyerTalk Posting Legend
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Aug 7, 2019, 6:36 pm
#261
Join Date: Sep 2013
Programs: BAEC Gold, EK Skywards (enhanced Blue !), Oman Air Sindbad Gold
Posts: 6,399
An innocent mistake, surely. How would BA management be expected to know about Court rulings ?
They were no doubt appreciative that you were kind enough to enlighten them, and I presume they said as much in their final response.
Aug 7, 2019, 9:52 pm
#262
Join Date: Jul 2018
Location: Mexico
Programs: BAEC Gold / Marriott Platinum
Posts: 3,543
That’s a cheap jibe.
Some holidays will involve onward domestic / regional connections from the initial place of arrival ; connections which could prove difficult to rearrange at short notice, at such a busy time of year. They might be starting a long train trip, a service with infrequent departures. They could be joining a safari which operates only a weekly basis. Or, as already mentioned, they might be connecting to a cruise.
So perhaps not the best of comments given the potential ramifications of even a single day’s delay for many travellers.
But gee, people best just buck up. What difference does a day matter? Ey?
Aug 7, 2019, 9:54 pm
#263
Join Date: Jan 2016
Location: Tees Valley, UK
Programs: BAEC Silver
Posts: 68
Well I got caught up in this but got off rather lightly, being a 40 min late departure on the 710 to Zurich, which gave me little over an hour to make my connection - Sichuan to Prague - which I did but it was a bit tighter than I’d planned! The return 861 from Prague eventually left just over an hour late resulting in an hour late arrival back last night. Could have been a lot worse though! Fingers crossed today’s Madrid day trip goes smoothly!
Aug 7, 2019, 11:11 pm
#264
Join Date: Apr 2013
Location: SIN
Programs: EK Blue, EY Guest, AA, QR
Posts: 288
Yes. The recent weather delay to my flight from Krakow to LHR being delayed 18 hours. The cost...? 200 quid in new train tickets to Cornwall. 60 quid to buy dinner and drinks for my friend who kindly hosted us in London as by time we arrived last train to Cornwall had left. 40 quid in Ubers and the irreplaceable bit, missing my mum's 70th birthday celebration dinner she had been planning for ages.
But gee, people best just buck up. What difference does a day matter? Ey?
But gee, people best just buck up. What difference does a day matter? Ey?
In your case, (sarcasm on), back in our days, our friends never expected dinner and drinks for hosting us in emergencies. And also back in our days, we would rather walk instead of getting into strangers' cars (Uber) and then complain about paying for it
Finding it hard to find some sort of "first world problem" for the birthday. but I am sure some people will be able to say "buck up" tp that as well
Aug 8, 2019, 12:52 am
#267
Ambassador, British Airways Executive Club
Join Date: Feb 2008
Location: UK
Posts: 10,150
will be interested to know the outcome of any EU261 claim. This flight arrived 01:22 so 3 mins inside the 3 hours, I understand the arrival time is used and I fully expect BA will dance on that pin head to avoid any claim.
I was reading this thread at the time and saw that ba.com and the Edinburgh Airport Arrivals pages were showing 01:22 initially so maybe from there if binman doesn't have EF, which I do have...………….. but I couldn't be bothered to sign in
Aug 8, 2019, 12:56 am
#269
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Aug 8, 2019, 12:56 am
#270
Ambassador, British Airways Executive Club
Join Date: Feb 2008
Location: UK
Posts: 10,150
It will happen again that's for sure at some point as the only things that are 100% guaranteed in life are...….. Death and Taxes
