plunet

Hasn't there been some ATC issues today that could well have contributed to these issues?

https://www.bbc.co.uk/news/uk-49122644

scottishpoet

I agree that 2 of tonight 3 LHR to GLA flights have been cancelled.

Those are the only flights from lhr to gla that have been cancelled today.

binman

Perhaps rather than spouting the BA media line you have a look, as I have done at the disruption at BRU FRA CDG AMS DUS. It is non existent! Indeed the only cancellations I could see were those of BA. Are people sleeping in the terminals of those airports. No. (based on what I can see on the various local media outlets.) Only in T5. I get NATS had a short term but serious issue but to continue blaming weather is pathetic.

There is no snow, fog, rain wind lightning,hurricanes or tornadoes today. Blaming yesterdays weather for their operational incompetence and ineptitude is ridiculous. It happens every time. The weather was forecast yesterday, take action yesterday to prevent this continuous nonsense of such events running for days and days.

This is a failing airline operationally that has a comprehensive stranglehold on LHR and a monopoly on some routes. This needs to be challenged and ended.

I probably would not have minded nearly as much about the latest farce had their rebooking and compensation policy been clear, unambiguous and swift. The IT does not work. The link to accept the flight I was rebooked on (almost 24 hours later), failed repeatedly asking for my exec number when I was logged in. You could not pass or circumvent this and so you have to call..........and wait and wait and wait.
The call centre staff are robots, devoid of empathy, understanding or a clue. Aldi and Lidle wouldn't have them.

There is no policy in place for refunds of pre booked hotels, cars and experiences simply no assistance or indeed guidance beyond call CR. I can't get home so where do I stay this evening, how much can I spend, they can tell you nothing.

In contrast my insurers were immediately reassuring and generous. First Class rail travel was offered including the Caledonian sleeper. Given the trains are in full meltdown I passed on this too

Driving was an option but in the end I have cancelled the weekend and will claim it all from BA. god help us we have other flights in a week so let's hope there isn't a light drizzle or stiff breeze in the 7 days ahead.

binman

Not much consolation if you were on the last flight of the day!

Prospero

@binman, AF, KL, and LH all cancelled flights out of LHR today

scottishpoet

I do understand it is frustrating if your flight is cancelled.

I have been on the receinng end of lhr gla cancellations in the past .

Gla gets hit as there are options, i have been rerouted to EDI which really does not work for me so I end up in a hotel

LH cancelled 2 of their MUC to LHR today. its a similar frequency

LH has

Swampz64

corporate-wage-slave

easyJet had 3 services today between LGW and GLA, two of the three cancelled, Two of the three STN services are badly delayed. Ditto with the 3 Stansted services. Ryanair and Flybe have also cancelled services today, include in the case of Flybe services to Glasgow. KLM has cancelled a lot of services out of Schiphol today, including to GOT, KIX, CPH, BCN, CFE, LHR, MXP, LIN, FLR, VCE, and the departure board is currently a sea of red delayed departures - further cancellations will be inevitable. So I don't think this stacks up.

For the cancelled services, you will get a full refund. For the hotels and experiences, it depends if they were booked either by BA, BA Holidays or via a travel agent. If you booked them separately / directly, then hotels and experiences would be regarded as consequential losses, so BA won't be paying for those items, that should be directed at your travel insurers.

binman

binman

binman

bse118

Easy solution to your rants: don't fly.

Prospero

@binman. Yes, out of Europe

corporate-wage-slave

It really isn't a matter of defending BA, since an organisation external to BA is limiting the airline's operations, and there isn't much BA can do about it, they can't take to the skies without clearance. Nor would anyone rationally want them to do so. There are essentially 3 problems, overload due to the time of year, weather issues in the North Sea basin (which is affecting airflows badly at the moment) and the incident at the NATS Swanwick Control Centre. I reproduce the Eurocontrol Tactical Update for 18:00 hrs below.

But there may be things that BA, your insurers, FT, other forums, other airlines, can do or advise, so as to make it right. The problems at LHR seem to be easing, and LGW may be getting back to normal too from tomorrow. So by all means identify if something other than cancellation of the whole trip can be done, to get you back on track. It's not great being disrupted by these things, I was also impacted too and had an unexpected night in London yesterday, but as with many things in life one needs to pick up the pieces and try to make sense of what to do next.

PUCCI GALORE