Time for compensation Avios to post
#1
Original Poster
Join Date: Jan 2005
Location: oak/sfo
Programs: BA Silver, AF Silver
Posts: 224
Time for compensation Avios to post
Following issues with the entertainment system on a recent flight SFO->LHR both my son and daughter received emails which indicated they would receive 15,000 avois compensation. These points have not yet posted to the accounts (1 week later). Is this normal?
#4
Join Date: Jul 2019
Posts: 6
Get your kids to phone up BA's call centre on the Executive Club line and mention that on a flight (may have to give the reservation number) the IFE wasn't working and that they received an email saying that they would be comped 15,000 Avios. More than likely it's gotten delayed or lost in the system and bit of a prod should hurry up the process.
Let me know how you get on
Let me know how you get on
#6
Original Poster
Join Date: Jan 2005
Location: oak/sfo
Programs: BA Silver, AF Silver
Posts: 224
Get your kids to phone up BA's call centre on the Executive Club line and mention that on a flight (may have to give the reservation number) the IFE wasn't working and that they received an email saying that they would be comped 15,000 Avios. More than likely it's gotten delayed or lost in the system and bit of a prod should hurry up the process.
Let me know how you get on
Let me know how you get on
#7
FlyerTalk Evangelist
Join Date: Aug 2002
Location: London
Programs: Mucci. Nothing else matters.
Posts: 38,642