BA cancels all CAI flights for 7 days : ‘security precaution’.
Jul 20, 2019, 12:39 pm
#31
Original Poster
Join Date: Jan 2016
Programs: BA
Posts: 14
Thanks for all the replies, some interesting thoughts. I'm currently hovering over the buy button on the RJ flights via Amman, unfortunately as its an avios booking I can't book an alternative online (it has to be done over the phone), It also doesn't give any figure as to what the refund will be for cancelling, with the very one sided terms:
"The refund amount will be based on our terms and conditions and is final and non-negotiable. Once you submit the form, you agree to the refund amount that we calculate"
It seems a bit unfair to not give any indication of how much the refund will be and also say it is non negotiable after the fact. As a slight aside,
I can't find the email I received from the booking, does anyone know of a way to get a new receipt from MMB?
"The refund amount will be based on our terms and conditions and is final and non-negotiable. Once you submit the form, you agree to the refund amount that we calculate"
It seems a bit unfair to not give any indication of how much the refund will be and also say it is non negotiable after the fact. As a slight aside,
I can't find the email I received from the booking, does anyone know of a way to get a new receipt from MMB?
Jul 20, 2019, 12:42 pm
#32
Join Date: Feb 2003
Location: NCL
Programs: UA 1MM/*G. DL Gold for one more year.
Posts: 5,305
this is perhaps the most childish and despicable comment I have heard in a while here.
We do not know the reasons but the BBC reports FO advice regarding a threat to aviation.
Let's see what transpires in the next few hour if other UK carriers follow suit, other countries etc..
And yes this could be a BA specific threat and surely if so this is the right course of action.
We do not know the reasons but the BBC reports FO advice regarding a threat to aviation.
Let's see what transpires in the next few hour if other UK carriers follow suit, other countries etc..
And yes this could be a BA specific threat and surely if so this is the right course of action.
Jul 20, 2019, 12:55 pm
#33
Join Date: Dec 2015
Posts: 410
Thanks for all the replies, some interesting thoughts. I'm currently hovering over the buy button on the RJ flights via Amman, unfortunately as its an avios booking I can't book an alternative online (it has to be done over the phone), It also doesn't give any figure as to what the refund will be for cancelling, with the very one sided terms:
"The refund amount will be based on our terms and conditions and is final and non-negotiable. Once you submit the form, you agree to the refund amount that we calculate"
It seems a bit unfair to not give any indication of how much the refund will be and also say it is non negotiable after the fact. As a slight aside,
I can't find the email I received from the booking, does anyone know of a way to get a new receipt from MMB?
"The refund amount will be based on our terms and conditions and is final and non-negotiable. Once you submit the form, you agree to the refund amount that we calculate"
It seems a bit unfair to not give any indication of how much the refund will be and also say it is non negotiable after the fact. As a slight aside,
I can't find the email I received from the booking, does anyone know of a way to get a new receipt from MMB?
I am sure they will be very happy to rebook you asap via other carries at no cost for you.
Jul 20, 2019, 12:58 pm
#34
FlyerTalk Evangelist
Join Date: Nov 2011
Location: Brighton. UK
Programs: BA Gold / VS /IHG Diamond & Ambassador
Posts: 14,190
The MMB refund option will almost certainly not be programmed to deal with circumstances like this when BA cancel rather than you cancelling.
You will get a full refund - if that's what you want.
BUT talk to BA first about alternative reroutes before spending any more of your own cash or avios.
To find the booking email search your emails for 'british aiways' or 'booking' if you can't find it.
You will get a full refund - if that's what you want.
BUT talk to BA first about alternative reroutes before spending any more of your own cash or avios.
To find the booking email search your emails for 'british aiways' or 'booking' if you can't find it.
Last edited by UKtravelbear; Jul 20, 2019 at 1:09 pm
Jul 20, 2019, 12:59 pm
#35
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,574
Thanks for all the replies, some interesting thoughts. I'm currently hovering over the buy button on the RJ flights via Amman, unfortunately as its an avios booking I can't book an alternative online (it has to be done over the phone), It also doesn't give any figure as to what the refund will be for cancelling, with the very one sided terms:
"The refund amount will be based on our terms and conditions and is final and non-negotiable. Once you submit the form, you agree to the refund amount that we calculate"
It seems a bit unfair to not give any indication of how much the refund will be and also say it is non negotiable after the fact. As a slight aside,
I can't find the email I received from the booking, does anyone know of a way to get a new receipt from MMB?
"The refund amount will be based on our terms and conditions and is final and non-negotiable. Once you submit the form, you agree to the refund amount that we calculate"
It seems a bit unfair to not give any indication of how much the refund will be and also say it is non negotiable after the fact. As a slight aside,
I can't find the email I received from the booking, does anyone know of a way to get a new receipt from MMB?
Jul 20, 2019, 1:06 pm
#36
Original Poster
Join Date: Jan 2016
Programs: BA
Posts: 14
Well I did try, I got through after 30 mins the first time on my way home and they told me I could rebook onto any other carrier online, so I believed them and thought I'd look into options and do exactly that. Unfortunately since then I've tried calling twice, The first time I was on hold for 25 mins and then got cut off and the second time for 30 mins before my contract cut me off, Its not cheap calling from Egypt and unfortuantly they block all VOIP calls.
Jul 20, 2019, 1:17 pm
#37
Join Date: Dec 2009
Location: Flatland
Programs: AA Lifetime Gold 1MM, BA Gold, UA Peon
Posts: 6,109
Jul 20, 2019, 1:28 pm
#38
Join Date: Jan 2018
Programs: BA Silver
Posts: 439
Jul 20, 2019, 2:00 pm
#40
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
It is certainly OP's option to cancel for a refund and then book whatever he wants. But, calculating the refund for less than all segments of a ticket is a manual process.
While annoying, it seems that the best course of action is:
1. Do the research and determine the routings of choice in rank order. Write down the specific details.
2. Call BA. Just once. Start the call by noting that BA has cancelled your flight and you have a proposed reroute. The form of payment for your underlying ticket, e.g. avios, is irrelevant in this situation.
While annoying, it seems that the best course of action is:
1. Do the research and determine the routings of choice in rank order. Write down the specific details.
2. Call BA. Just once. Start the call by noting that BA has cancelled your flight and you have a proposed reroute. The form of payment for your underlying ticket, e.g. avios, is irrelevant in this situation.
Jul 20, 2019, 2:19 pm
#42
Suspended
Join Date: Feb 2007
Location: PVG, FRA, SEA, HEL
Programs: UA Premier Gold
Posts: 4,783
No EU261 unless this is specifically BAs fault which by the sounds of it unlikelu.
It depends on the fact whether an extraordinary event (that could not have been avoided) caused the cancellation.
I fail to see this extraordinary event, in light of the fact that MS is operating that route without any problems.
BA has to prove the extraordinary event.
Jul 20, 2019, 2:34 pm
#44
Join Date: May 2014
Posts: 7,235
BA has never made a mystery of having to cancel flights due to lack of 787s (see SJC) or when they had to sub them with wet-leased aircrafts. I appreciate that BA-bashing is a national sport on this forum (and yet people still fly the airline, which surprises me to no end) but to insinuate that BA would lie - throwing in security, no less! - to cover for aircraft shortages is really uncalled for.