Why is BA GVA check-in trying to stress me out?
#46
Original Poster
Join Date: Mar 2004
Location: London, UK
Posts: 5,105
lol Or to GVA I would reckon! The gates there are miserable overcrowded little pens with seriously overpriced refreshments, even by Swiss standards. The airport is pretty nasty and made bearable by a little lounge time.
#47
Join Date: Sep 2008
Posts: 7,875
No, apart from living here and traveling by air on a regular basis you're right.
Seriously though, if I end up at a gate really early and there's no lounge to use I'd normally nip across to another gate nearby which is not being used, plug in my laptop and get some work done. I don't find it remotely stressful. I find being late for things a bit stressful not the reverse.
Seriously though, if I end up at a gate really early and there's no lounge to use I'd normally nip across to another gate nearby which is not being used, plug in my laptop and get some work done. I don't find it remotely stressful. I find being late for things a bit stressful not the reverse.
So I know people who would go to the airport very early, to be less stressed. I don't find waiting at the gate less stressful. Waiting somewhere else in the airport, yes, but at the gate packed with people, you eagerly awaiting boarding and not knowing which group it is on, not having any space (no seats obviously, standing room only, but no place to stand where you aren't in other people's way). I don't see how that isn't stressful.
In fact, it seems much better (if you don't have carry-ons) to come later, when boarding is almost complete, and stroll on, then to be there before boarding starts.
Of course, there are other countries in the world where boarding is orderly and they seem to be able to load a wide body in less than half an hour.
Last edited by NWIFlyer; Jul 9, 2019 at 9:19 am Reason: Thread tidy up
#48
Moderator: British Airways Executive Club
Join Date: Jan 2009
Programs: Battleaxe Alliance
Posts: 22,127
Seriously though, if I end up at a gate really early and there's no lounge to use I'd normally nip across to another gate nearby which is not being used, plug in my laptop and get some work done. I don't find it remotely stressful. I find being late for things a bit stressful not the reverse.
Is it that stressful not to be in a lounge? I don't find it is. I sometimes can't be bothered even going to one, so I go to the gate, find a quiet area (even if I need to go to another gate nearby), and get on with my life instead of hanging around the lounge. In fact, noisy lounges stress me much more than the crowded gate (I expect the gate to be crowded and noisy, whereas I do not expect the lounge to be noisy even if it's crowded).
Funnily enough, I find lounges that call every flight really stressful and it induces misery in me, so I guess different people get stressed by different things though.
#49
Moderator: British Airways Executive Club, Iberia Airlines, Airport Lounges and Environmentally Friendly Travel
Join Date: Jan 2003
Location: London, UK
Posts: 22,212
EasyJet had a bunch of delayed LGW, LTN, and BRS flights in/out GVA yesterday evening which would have added an element of unpredictability to the proceedings. GVA’s passports checkpoint processes both departing and arriving passengers so arrival peaks can severely impact on the departures flow through the tunnel.
Not exactly stressful but it can be quite tedious
Not exactly stressful but it can be quite tedious
#50
Join Date: Oct 2017
Location: London
Programs: BA Gold / OW Emerald
Posts: 753
I thought this would have been about any of the other stressful factors in GVA. I would reckon that, given GVA's track record, OP had a good experience.
#51
Join Date: Aug 2010
Location: Geneva/Sydney
Programs: Mucci; BA, LT GGL; QF, platinum; Marriott LT Titanium; Hilton Diamond
Posts: 926
I just suggest, dear Aristophe, that you don't visit us at weekends during the ski season and particularly during the last weekend of the motor show in March. If you are grumpy visiting us now, I wouldn't like to be near you then!!
#52
Join Date: Aug 2010
Location: Geneva/Sydney
Programs: Mucci; BA, LT GGL; QF, platinum; Marriott LT Titanium; Hilton Diamond
Posts: 926
PS Remember, that your check-in person is from DNATA not BA and after checking you in will slip into another airline's uniform for the rest of their shift! If you don't employ someone directly, don't expect loyalty! It's a price that BA has paid in many places.
#53
Original Poster
Join Date: Mar 2004
Location: London, UK
Posts: 5,105
There has been continuous building work to expand and improve GVA since I started to live here in the early 70s. Geneva is a pretty small and extremely constrained canton 75% surrounded by France ((in fact, a bit of the airport is on French land, hence the domestic French flights. AS the population has increased and since it became an easyjet hub, the airport has continuously faced crowding and since there is no room, I'm afraid it will continue to do so. It is currently building a new long haul extension. One thing that has improved is security - a bigger area and speedy clearance of apparent crowds.
I just suggest, dear Aristophe, that you don't visit us at weekends during the ski season and particularly during the last weekend of the motor show in March. If you are grumpy visiting us now, I wouldn't like to be near you then!!
I just suggest, dear Aristophe, that you don't visit us at weekends during the ski season and particularly during the last weekend of the motor show in March. If you are grumpy visiting us now, I wouldn't like to be near you then!!
i know GVA very well and spent an horrendous evening there in late March, including having to come back through immigration to join a massive queue at the BA desk to rebook my cancelled flight as no one airside could help. Yesterday I had zero issues with the airport.
#54
Join Date: Jan 2018
Programs: BA Silver
Posts: 439
Sorry but the outcome was a good one here?
If I had a pound for each time I opened a thread on here and I thought ‘Jesus wept’, I’d be doing a hell of a lot more flying further forward...
If I had a pound for each time I opened a thread on here and I thought ‘Jesus wept’, I’d be doing a hell of a lot more flying further forward...
#55
Original Poster
Join Date: Mar 2004
Location: London, UK
Posts: 5,105
The outcome was good thanks to me being an experienced BA and GVA flyer. Nothing to see here.
#56
Ambassador, British Airways Executive Club, easyJet and Ryanair
Join Date: Sep 2011
Location: UK/Las Vegas
Programs: BA Gold (GGL/CCR)
Posts: 15,926
#57
Original Poster
Join Date: Mar 2004
Location: London, UK
Posts: 5,105
Given what @Prospero mentioned supra, is it possible the information given to you by the check-in agent was in fact her trying to be helpful based on her observations of the situation when she commenced her check-in duties? Perhaps being helpful was her intent rather than trying to stress you out?
Again, I have no idea whether it was her intent to stress passengers but I stand by my view that telling most passengers that they need to hurry to the gate with 1h45m to spare is likely to induce stress in the process.
Last edited by aristoph; Jul 8, 2019 at 5:17 am
#58
Join Date: Mar 2011
Programs: BA exec, HHonors Diamond
Posts: 556
Your words not mine - all very small beer imho.
#59
Original Poster
Join Date: Mar 2004
Location: London, UK
Posts: 5,105
"She should have known the inbound was late. She should have advised all Club and GCH/SCH about the lounge; and she shouldn’t have advised me to go straight to the gate when I checked in 1h25m before scheduled departure and 1h45m before actual depart time."
Your words not mine - all very small beer imho.
Your words not mine - all very small beer imho.
Is there a way to ask the mods to close a thread one has opened?
Last edited by aristoph; Jul 8, 2019 at 4:59 pm