Missed Outbound - Inbound still worked

Old Jul 1, 19, 8:43 am
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Missed Outbound - Inbound still worked

Due to a series of unfortunate events, I missed an Outbound flight I had booked on BA. I have always assumed based on what I've read on here that if you do, the rest of the ticket gets cancelled.

I re-booked a brand new return flight with EasyJet and everything was fine. Travelling back on the return my EasyJet flight was very delayed, so I thought I'd try and check in on the BA app - which worked and issued a boarding pass and got on the plane.

Did I get lucky here, or mis-understand some policy? Quite an expensive mistake either way but good to know for future.
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Old Jul 1, 19, 8:47 am
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It would be helpful if you indicated the relative time periods involved (were these same day flights or 24 hours between them?. I doubt BA's systems update in real-time; perhaps there is a delay between a missed flight and the system scanning bookings and updating remaining segments.
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Old Jul 1, 19, 8:47 am
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Originally Posted by Sprodo View Post
Due to a series of unfortunate events, I missed an Outbound flight I had booked on BA. I have always assumed based on what I've read on here that if you do, the rest of the ticket gets cancelled.

I re-booked a brand new return flight with EasyJet and everything was fine. Travelling back on the return my EasyJet flight was very delayed, so I thought I'd try and check in on the BA app - which worked and issued a boarding pass and got on the plane.

Did I get lucky here, or mis-understand some policy? Quite an expensive mistake either way but good to know for future.
You got very lucky.
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Old Jul 1, 19, 8:49 am
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Originally Posted by pennineuk View Post
It would be helpful if you indicated the relative time periods involved (were these same day flights or 24 hours between them?. I doubt BA's systems update in real-time; perhaps there is a delay between a missed flight and the system scanning bookings and updating remaining segments.
Outbound was Thursday, Inbound was Sunday.

Outbound I simply no-showed for, I was not checked in.
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Old Jul 1, 19, 9:37 am
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Interesting indeed! More first hand reports like this would highly appreciated.
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Old Jul 1, 19, 9:49 am
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Originally Posted by Anonba View Post


You got very lucky.
+1. Luck can always happen but can never be depended upon...

Last edited by orbitmic; Jul 1, 19 at 12:30 pm
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Old Jul 1, 19, 9:56 am
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Originally Posted by Anonba View Post


You got very lucky.
Would certainly seem so !

And given Alexís strong views on the missed-outbound-sector policy, letís hope the boss doesnít get to hear about this. Or a BA staffer somewhere could be in trouble ..........

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Old Jul 1, 19, 10:03 am
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Was there not a court case in Germany with LH which went against the airline on this particular aspect?
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Old Jul 1, 19, 10:15 am
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Originally Posted by SWISSBOBBY View Post
Was there not a court case in Germany with LH which went against the airline on this particular aspect?
Was that not about missing a last leg rather than the first leg?
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Old Jul 1, 19, 10:18 am
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Originally Posted by rockflyertalk View Post


Was that not about missing a last leg rather than the first leg?
You might well be right...

Found this one thought which goes half way there...
Telegraph
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Old Jul 1, 19, 10:23 am
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You got lucky, i have had the system believe i have missed a flight i was actually on and by the time i got to my hotel the future segments were all cancelled.
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Old Jul 1, 19, 10:28 am
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Apparently status plays a part on where the ticket is auto cancelled or not.
​​​
I've done this as well a few years ago.
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Old Jul 1, 19, 10:28 am
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I don't think it is fully consistent. I've had situations exact as the OP described (fri-sun), I've had a firm "no" at check in (mon-thu) and I had a travel agent contact reconfirming my no-show and, upon insisting I had flown, re-establish the ticket.

I would say it's a process that is not fully automated. I wouldn't rely on it.for the holiday of a lifetime, but would try it on if I can easily afford an alternative.
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Old Jul 1, 19, 11:09 am
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Originally Posted by SWISSBOBBY View Post
Was there not a court case in Germany with LH which went against the airline on this particular aspect?
Yes, there was, and I think the decision was that LH could not cancel but could reprice (and this is reflected in how LH sells tickets now)..
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Old Jul 1, 19, 11:29 am
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Yes they can reprice the ticket.

They also introduced a new fare code that allowed this sort of change as well as retaining the 'old' one that didn't so people have the choice - even though the new code costs more for the flexibility
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