BA658 LHR - Zakynthos, diverted to Zagreb, 26 Jun
Jun 26, 2019, 4:14 pm
#17
Join Date: Jul 2014
Programs: Mucci de l'Arbitrage
Posts: 927
I'm a passenger on the flight.
currently in the westin overnight.
the crew didn't stop trying to revive the passenger during the whole decent. They were so quick and reactive to keep him going.
the medical staff that came on board tried also for around another 30 min. Unfortunately the guy didn't pull through.
He was travelling with his wife. God bless her.
currently in the westin overnight.
the crew didn't stop trying to revive the passenger during the whole decent. They were so quick and reactive to keep him going.
the medical staff that came on board tried also for around another 30 min. Unfortunately the guy didn't pull through.
He was travelling with his wife. God bless her.
Glad to hear the crew was so professional - this makes their training all worthwhile even though it was sadly not enough this time.
‘There is no cure for birth or death save to enjoy the interval’.
Jun 26, 2019, 4:24 pm
#18
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
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Welcome to Flyertalk and to the BA forum Craig Pollard, thanks for posting here. It must be a very difficult and distressing situation for everyone, I can only imagine how upset everyone will be, particularly the crew, who appeared to have done everything possible to help the passenger concerned. It truly isn't something that anyone would want to see happen.
Jun 26, 2019, 5:21 pm
#19
Join Date: Apr 2014
Location: UK
Programs: BA Executive Club, Flying Blue
Posts: 215
This is clearly very devastating circumstances for all the crew, family and passengers who had to witness the incident. But it's times like these that we should really appreciate the role that CC have onboard the aircraft that we fly. God knows, they will have moved heaven and earth to try and revive the passenger. They are more than just the people serving you, they are the people saving you and taking care of your well-being more than anything, perhaps the next time people go to criticise them on another day, maybe just take a step back and consider all the amazing things they are trained to do, and will do for you when the most unimaginable circumstances happen.
Jun 26, 2019, 5:21 pm
#20
Join Date: Sep 2013
Location: London
Programs: BA Gold; FB Silver; SPG; IHG Gold
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Sounds like a horrible situation for everyone involved especially the family of the deceased. It's bad enough when this happens at home, but I can't imagine the trauma of having this happen on a plane and then ending up alone in a unexpected foreign country. I do hope someone from BA or the British Embassy are able to assist the poor lady and give her support.
Jun 26, 2019, 7:47 pm
#21
Join Date: Jul 2014
Location: UK - Hampshire & London
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At least ZAG is a BA outstation and has an Embassy. Therefore the relevant help for the deceased’s wife can be mobilised and in position quicker than is sometimes the case.
Jun 26, 2019, 11:37 pm
#22
Join Date: Jun 2019
Posts: 3
BA658 - Update: Check in will open at 1220 and close at 1335 local time. Departure time is 14:20 local time. Transport to the airport has been arranged for you, pick up time from your hotel is at 1145 local time. We are sorry for the overnight delay and thank you for your patience and understanding.
Jun 26, 2019, 11:44 pm
#23
Join Date: Jun 2019
Posts: 3
The unfortunate news that the man and his wife were travelling back to the island of Zante from USA (via LHR) after they had retired out to The States.
That poor women must be going through a living nightmare.
Would you believe the very few passengers were complaining about the whole situation and the inconvenience. What a World we live in
That poor women must be going through a living nightmare.
Would you believe the very few passengers were complaining about the whole situation and the inconvenience. What a World we live in
Jun 27, 2019, 12:58 am
#24
Ambassador: Emirates Airlines
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Jun 27, 2019, 1:56 am
#25
Join Date: Oct 2015
Location: Vale of Glamorgan
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Passengers don't necessarily understand the niceties of crew hours and airline operational restrictions, and are probably not being unreasonable in wondering why, having landed in Zagreb at 17:30, it was not possible to continue to their destination the same evening. The OP also said that "the coffee shop lady is doing a great job of keeping [the passengers] updated", which suggests that BA weren't doing so.
Jun 27, 2019, 2:07 am
#26
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How terribly terribly sad for the wife, and the crew, and of course anyone else who witnessed it. I have a couple of friends who have gone through this with a death onboard and having done CPR on a passenger, to no avail. Thankfully, one was able to be saved, which is always a positive, however still a traumatic experience for those involved.
Having just done my SEP and AvMed recurrent, and having discussed past incidents with the other delegates and instructor, it does bring home, like most years, what the "other" side of my job is.
Now that I have left BA, and fly on multiple other airlines to get too and from the jet, I am always very appreciative and thankful to the crew onboard, whomever I am flying with.
Having just done my SEP and AvMed recurrent, and having discussed past incidents with the other delegates and instructor, it does bring home, like most years, what the "other" side of my job is.
Now that I have left BA, and fly on multiple other airlines to get too and from the jet, I am always very appreciative and thankful to the crew onboard, whomever I am flying with.
Jun 27, 2019, 3:31 am
#27
Join Date: May 2006
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Oh dear. I came back to the thread and saw that it wasn't good news. What an awful situation for all involved. I hope those complaining remember that it might be them one day. These things happen all the time. I can think of worse airlines for this to happen on. All in all, it sounds like BA did a pretty good job in awful circumstances
Jun 27, 2019, 4:23 am
#28
Join Date: Jun 2013
Location: Roswell, GA
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Its a sad world we live in, what is wrong with some people today.... this poor wife and their family... her husband died.. how would they feel if one of their loved ones passed away like that
some people just need to stop just thinking about themselves... (ok rant over)
some people just need to stop just thinking about themselves... (ok rant over)
Jun 27, 2019, 6:38 am
#29
Ambassador: Emirates Airlines
Join Date: Sep 2004
Location: Manchester, UK
Posts: 18,613
My reading of this was that the crew (understandably) didn't want to continue, rather than being out of hours.
Jun 27, 2019, 6:52 am
#30
Join Date: Dec 2009
Location: near Heathrow
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It must be an incredibly stressful and emotional situation for a crew to lose a passenger, particularly those working directly to try and save the man.
I find it incomprehensible that any passengers would expected the crew to drop off the poor man's body and then carry on with the flight. The crew wouldn't be any any mental or physical condition to do so.