Excellent CTA-LGW last night :)
Jun 19, 2019, 6:02 am
#1
Original Poster
Join Date: Nov 2010
Location: Bristol
Programs: BA GGL, UA Plat, DL Plat, Hilton Diamond
Posts: 2,380
Excellent CTA-LGW last night :)
Yesterday I managed to escape the hell that is Catania airport...
On board, I saw there were 7 rows of Club, and groaned inwardly
How wrong can a man be ? The service was impeccable - SCCM did a fantastic job getting drinks and dinner sorted in short order, and the crew member assisting was proactive, energetic AND engaging
I've never been happier giving out a couple of Golden Tickets !
To cap it all, we arrived slightly early so I get a better train (albeit sweatily, with one minute to spare
)
On board, I saw there were 7 rows of Club, and groaned inwardly
How wrong can a man be ? The service was impeccable - SCCM did a fantastic job getting drinks and dinner sorted in short order, and the crew member assisting was proactive, energetic AND engaging
I've never been happier giving out a couple of Golden Tickets !
To cap it all, we arrived slightly early so I get a better train (albeit sweatily, with one minute to spare
)
Jun 19, 2019, 6:31 am
#2
Join Date: Jul 2014
Location: UK - Hampshire & London
Programs: Mucci de Guardian des Celliers des Grands Crus 1e Classé, plus BAEC.
Posts: 2,731
Night LGW-inbound CE can be great. It’s almost as if the cabin crew are willing the plane along faster with their cheery and efficient service. The drink always flows as well in my experience. 🙂
Jun 19, 2019, 9:53 am
#4
Join Date: Dec 2007
Posts: 3,579
In my experience it has more to do with the actual passenger load. So for example you could be on a flight where the CE passenger load is near or at the maximum permitted for the minimum crew compliment where the subsequent service can appear slow or disjointed. Or you could find yourself on a flight where the passenger load is just over which triggers the additional crew member and where the service is a lot better coordinated because of the extra pair of hands. In my experience this tends to happen around the 7/8 row CE mark so not out of the realms of possibility that a 7 row Club cabin could be met with low service expectations and interpretation by the OP if previous flights of a similar cabin size haven't triggered the additional crew member and service has been below par.