Upgrade Existing Bookings using a GUF
Jun 17, 2019, 9:00 am
#4
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,945
I think you may be correct! That seems the only explanation I can think of. As it mentioned same conditions as a new booking that would also suggest the TA could use revenue availability too.
Jun 17, 2019, 9:25 am
#5
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,945
It's on the news section of the BA travel trade site so that confirms it since that is aimed at TAs.
This is quite a significant improvement for folks who want to apply GUFs to TA bookings. Looks like I will have to update the GUF guide as well now!
Upgrading existing bookings using Gold Upgrade vouchers
June 2019
We are pleased to announce that from 17 June 2019 you will now be able to upgrade existing bookings for Executive Club members when using their Gold Upgrade Vouchers, as well as new bookings.
The instructions on how to upgrade an existing booking are the same as they are for upgrading a new booking.
June 2019
We are pleased to announce that from 17 June 2019 you will now be able to upgrade existing bookings for Executive Club members when using their Gold Upgrade Vouchers, as well as new bookings.
The instructions on how to upgrade an existing booking are the same as they are for upgrading a new booking.
Jun 17, 2019, 10:39 am
#6
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,520
Personally I don't actually see this as an improvement. As mentioned, it was already possible to upgrade existing bookings (whether direct or TA-made) before albeit only through BA. I very much suspect that now that TAs can do it directly, it will be a way for BA to stop taking care of this for TA bookings and politely ask customers to contact their TAs instead. If my suspicion is correct, depending on the TA/OTA used, it may become a lot harder for people with TA bookings seeing availability for upgrade to get hold of it than when they could just call the GGL line.
Jun 17, 2019, 10:56 am
#7
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,945
The improvement is that now the GUF can be applied to existing TA bookings, and this can be done by the TA using the much more available revenue classes on the same basis as making a new TA booking.
Jun 17, 2019, 11:26 am
#8
FlyerTalk Evangelist, Ambassador, British Airways Executive Club
Join Date: Jun 2008
Location: Somewhere between 0 and 13,000 metres high
Programs: AF/KL Life Plat, BA GGL+GfL, ALL Plat, Hilton Diam, Marriott Gold, blablablah, etc
Posts: 30,520
It was possible to apply a GUF to existing TA bookings (and this was only introduction in January 2018). However, applying the GUF to an existing booking required reward availability.
The improvement is that now the GUF can be applied to existing TA bookings, and this can be done by the TA using the much more available revenue classes on the same basis as making a new TA booking.
The improvement is that now the GUF can be applied to existing TA bookings, and this can be done by the TA using the much more available revenue classes on the same basis as making a new TA booking.
Jun 19, 2019, 8:41 am
#10
Ambassador, British Airways; FlyerTalk Posting Legend
Join Date: Apr 2012
Location: Leeds, UK
Programs: BA GGL/CCR, GfL, HH Diamond
Posts: 42,945