AUH-LHR Sector Just Cancelled, Options?
Jun 16, 2019, 6:42 am
#16
Join Date: Feb 2018
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If the OP needs to leave their home/hotel more than one hour earlier to get to DXB, would that bring it into scope for EC261? Or, does the regulation (as interpreted by the courts) only consider the departure time of the flights?
Jun 16, 2019, 6:50 am
#17
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The regulation isn't totally clear on that one, and there are different views supporting both interpretations. But since the airports are less than an hour apart, and the additional time delta for the traveller is likely to be around an hour too, I can't see this going anywhere. I guess a case could be constructed, but I wouldn't hold out much hope. Indeed this is really the Regulation working in the way it should, giving an incentive to airlines to minimise the impact on passengers.
Jun 16, 2019, 1:43 pm
#19
Join Date: Nov 2012
Location: Edinburgh
Programs: BA Gold. Flying Blue, Radisson, Accor
Posts: 289
They are. BA source says they flew to Toronto today
Jun 16, 2019, 2:49 pm
#20
Join Date: Jan 2009
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The OP was informed at less than 7 days, was offered re-routing from DXB, which departs 20 min earlier, and arrives into LHR 15 mins earlier.
Hence, under Article 5 1.c.iii, the airline ticks all 4 elements and hence no right to compensation under Article 7.
Or, shorter version, wot C-W-S said
Jun 20, 2019, 2:11 am
#21
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BA072 AUH to LHR showing cancelled for Friday 21st and Saturday 22nd June already. I’m due to fly on BA072 on Sunday 23rd June at 01:50. Inbound BA73 on Saturday 22nd is showing as scheduled.
EF shows 9’s across the board for my Sunday flight.
Should i I be worried that it may get cancelled?
EF shows 9’s across the board for my Sunday flight.
Should i I be worried that it may get cancelled?
Jun 20, 2019, 2:17 am
#22
Join Date: Aug 2015
Posts: 540
BA072 AUH to LHR showing cancelled for Friday 21st and Saturday 22nd June already. I’m due to fly on BA072 on Sunday 23rd June at 01:50. Inbound BA73 on Saturday 22nd is showing as scheduled.
EF shows 9’s across the board for my Sunday flight.
Should i I be worried that it may get cancelled?
EF shows 9’s across the board for my Sunday flight.
Should i I be worried that it may get cancelled?
Jun 20, 2019, 3:05 am
#23
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Jun 20, 2019, 3:13 am
#24
Join Date: Mar 2006
Location: UK
Programs: BA GGL, BA LTG/GFL, Honors Diamond, Accor Platinum, Bonvoy Silver
Posts: 717
My Careem expense for a car to DXB (Ł75) is in for Monday's AUH LHR, which was cancelled on Sunday this week, and I'll have another one for tomorrow's LHR AUH, as it was is also cancelled a couple of months back.
I await the Ł50 expense cap attempt.
I await the Ł50 expense cap attempt.
Jun 22, 2019, 9:05 am
#25
Join Date: Mar 2006
Location: UK
Programs: BA GGL, BA LTG/GFL, Honors Diamond, Accor Platinum, Bonvoy Silver
Posts: 717
BA73 23 June LHR AUH cancelled
BA 72 24 June AUH LHR cancelled
Reroutes through DXB being offered. Availability has suddenly dropped as the auto rebook holds a load of availability. So call ASAP if you’re affected to get your preferred reroute. BA has just agreed my careem from Monday 17 AUH DXB, I have yet to submit my DXB AUH from Friday 21 and AUH DXB for Monday 24.
BA 72 24 June AUH LHR cancelled
Reroutes through DXB being offered. Availability has suddenly dropped as the auto rebook holds a load of availability. So call ASAP if you’re affected to get your preferred reroute. BA has just agreed my careem from Monday 17 AUH DXB, I have yet to submit my DXB AUH from Friday 21 and AUH DXB for Monday 24.
Jun 22, 2019, 9:52 am
#26
Join Date: Mar 2017
Programs: BAEC GGL
Posts: 261
The regulation isn't totally clear on that one, and there are different views supporting both interpretations. But since the airports are less than an hour apart, and the additional time delta for the traveller is likely to be around an hour too, I can't see this going anywhere. I guess a case could be constructed, but I wouldn't hold out much hope. Indeed this is really the Regulation working in the way it should, giving an incentive to airlines to minimise the impact on passengers.
Jun 28, 2019, 3:52 am
#27
Join Date: Mar 2006
Location: UK
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More AUH sectors cancelled:
Flights/Dates affected:
BA73 LHR AUH 02, 03, 05, 06, 07, 08 July 2019
BA72 AUH LHR 03, 04, 06, 07, 08, 09 July 2019
Tickets issued by
27 June 2019
Rebook on BA
Use options from Conditions of Carriage – BA Cancellations
Origin/Destination/Stopover changes
Yes - Rebook onto a British Airways operated service between London (LHR) and Dubai (DXB) or v.v., either up to 3 days before OR 3 days after the original travel date.
Rebook into the same class or lowest available in the same cabin
Advise customer that any consequential costs for the change in gateway will be at their own expense, e.g. taxi, hotel, car hire, public transport. Add a remark into the booking that you have advised the customer.
Refunds Allowed
Yes - as per Conditions of Carriage
Redemptions included
Yes
Important Information
One involuntary ticket change allowed
Adherence to commercial policies/conditions of carriage guidelines remains entirely the responsibility of the user. BA reserves the right to withdraw guidelines at any time
Flights/Dates affected:
BA73 LHR AUH 02, 03, 05, 06, 07, 08 July 2019
BA72 AUH LHR 03, 04, 06, 07, 08, 09 July 2019
Tickets issued by
27 June 2019
Rebook on BA
Use options from Conditions of Carriage – BA Cancellations
Origin/Destination/Stopover changes
Yes - Rebook onto a British Airways operated service between London (LHR) and Dubai (DXB) or v.v., either up to 3 days before OR 3 days after the original travel date.
Rebook into the same class or lowest available in the same cabin
Advise customer that any consequential costs for the change in gateway will be at their own expense, e.g. taxi, hotel, car hire, public transport. Add a remark into the booking that you have advised the customer.
Refunds Allowed
Yes - as per Conditions of Carriage
Redemptions included
Yes
Important Information
One involuntary ticket change allowed
Adherence to commercial policies/conditions of carriage guidelines remains entirely the responsibility of the user. BA reserves the right to withdraw guidelines at any time
Jun 28, 2019, 4:04 am
#29
Join Date: Mar 2006
Location: UK
Programs: BA GGL, BA LTG/GFL, Honors Diamond, Accor Platinum, Bonvoy Silver
Posts: 717
I wasn't going to bother but service on some other flights was lacking so I claimed. As I understand EC261 article 8,3 they can’t.
Jun 28, 2019, 5:09 am
#30
Moderator, Iberia Airlines, Airport Lounges, and Ambassador, British Airways Executive Club
Join Date: Feb 2010
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Having said that, this is a standard cut and paste they have used for years in all such cases. When someone claims, they do actually pay up.