anyone in LHR T5 today?
Jun 12, 2019, 11:00 am
#2
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I'm not inT5, but I think I know it well. Others in this forum do too.
Jun 12, 2019, 11:31 am
#7
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Are you simply unable to contact your mother? She is probably fine and it is a very well laid out airport, but if you can contact her, tell her to contact a Heathrow Airport staff member wearing a purple jacket, they can help people get around. If it's a sensitive conversation you need to have with her, try to get her to get one of Heathrow chaplains (they are actually non denominational in spirit, they are paid to be helpful) - they are used to making phone calls happen. Heathrow is now well served by wifi, if that is a factor.
BA won't normally disclose if a passenger is on or not on an aircraft, and that's just the way privacy works.
BA won't normally disclose if a passenger is on or not on an aircraft, and that's just the way privacy works.
Jun 12, 2019, 11:41 am
#9
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What are you hoping that someone in T5 might be able to do? I doubt that anyone here knows what she looks like.
Jun 12, 2019, 11:46 am
#12
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If your mother is anything like my mother, she may well have turned off the telephone until she needs to call someone. The concept of inbound calls, despite a certain amount of coaching, seems not to make sense. The most likely situation is she turned off the phone on the previous flight because she was told to, and hasn't got round to turning it back on again. Also the 4G network in T5 is silly overloaded, more capacity is being added, but to be sure of a signal it's sometimes best to go 3G or even 2G there. Having children is way more complicated than T5 so I think you can assume that she is OK.
Jun 12, 2019, 11:50 am
#13
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If she is on the 20:40 service, they won't have announced the gate yet, that won't happen until 19:50 or so and it could be one of several gates at either end of T5A (it won't be B or C). And the previous service has already left LHR.
