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In the news...Another angry person in a local paper or a legitimate grievance?

In the news...Another angry person in a local paper or a legitimate grievance?

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Old Jun 12, 19, 6:15 am
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In the news...Another angry person in a local paper or a legitimate grievance?

Story in today's Edinburgh Evening News. Business UK passenger angered that BA lounge at EDI can't provide a high chair for her baby....
https://www.edinburghnews.scotsman.c...-her-1-4945689

Last edited by Oxon Flyer; Jun 13, 19 at 11:42 am
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Old Jun 12, 19, 6:24 am
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First of all, don't start threads with nothing but a hyperlink.

But secondly, yes, this seems like a classic "grumpy passenger overreacts and runs to local tabloid" story. I don't think BA should be obliged to provide highchairs, and if her child cannot exist without a highchair, what was she planning to do once she got on the plane?

Nothing to see here...
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Old Jun 12, 19, 6:26 am
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The staff in EDI are nothing but the height of professionalism when I have been there so I find this story very hard to believe.
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Old Jun 12, 19, 6:35 am
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I have some sympathy, in that it's reasonable for passengers to be able to use lounge time to do things that simply aren't possible when onboard a plane. That can include sitting a baby down so a parent can free their arms.

But why take this to a paper? And what more is there to the story than we're being told? Like stu1985, I've also always found EDI staff to be courteous and professional.
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Old Jun 12, 19, 6:43 am
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As ever with these type of stories in local newspapers the comments are the most entertaing part.

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Old Jun 12, 19, 7:04 am
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Originally Posted by Funky Spike View Post
As ever with these type of stories in local newspapers the comments are the most entertaing part.

Spike
Thank you for pointing that out, I needed a little humour this afternoon .
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Old Jun 12, 19, 7:14 am
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She has a legitimate grievance I'd say. However going to the press who no doubt will have exaggerated the incident wasn't the way to get it sorted.
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Old Jun 12, 19, 7:14 am
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I’m curious. Mom was concerned about lack of appropriate seating in the lounge. Did baby have a seat on the plane or was she flying as a lap child. While allowed,THAT is significantly a larger example of inappropriate seating re: safety.

BTW, I know plenty of people, myself included, who can eat and hold a baby at the same time.
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Old Jun 12, 19, 7:19 am
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Originally Posted by Deltus View Post
First of all, don't start threads with nothing but a hyperlink..
For the OP's benefit, this is mainly to avoid falling foul of FlyerTalk rule 7.

Linking To Content On Other Websites
FlyerTalk is here for the purpose of sharing meaningful information. Don't simply post a link by itself to another source, such as an article or blog. (See also, Rule 9 Posting Copyrighted Material.) Posts containing such links should contain enough information so as to be contributive to FlyerTalk itself.
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Old Jun 12, 19, 7:49 am
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Originally Posted by golfmad View Post
For the OP's benefit, this is mainly to avoid falling foul of FlyerTalk rule 7.

Linking To Content On Other Websites
FlyerTalk is here for the purpose of sharing meaningful information. Don't simply post a link by itself to another source, such as an article or blog. (See also, Rule 9 Posting Copyrighted Material.) Posts containing such links should contain enough information so as to be contributive to FlyerTalk itself.
Happy with that, of course. But equally, I provided context through a meaningful title that explained why I was posting the link.

All I'm saying is, if there's genuinely some short narrative to accompany a link that helps people judge whether or not to open it, then I absolutely agree that's right. But (and I say this in a spirit of constructive and friendly input, not narkiness) let's not get too hung up on this as a hard and fast rule.

Anyway, I'm glad some people have read and commented on it. So it was worth offering for the forum.
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Old Jun 12, 19, 8:00 am
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That baby looked under 2 years old so is actually not a passenger who does occupy a seat. Yes it would be nice if they have a high seat but I think in this case the passenger is in the wrong.
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Old Jun 12, 19, 8:07 am
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Nationwide now as it has hit the Daily Mail

https://www.dailymail.co.uk/news/art...igh-chair.html
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Old Jun 12, 19, 8:48 am
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This has already been mentioned in another thread started this morning (12-Jun):

Food in EDI

Specifically:

Originally Posted by mrvincent View Post
Interestingly, I only came here to see if anyone had commented on the article linked to below (woman with baby told to leave the lounge by staff) because I thought it was really out of character for EDI staff to be anything but lovely.

Weve taken our our son in to the lounge a fair few times and never had any issues.

https://www.edinburghnews.scotsman.c...bies-1-4945689
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Old Jun 12, 19, 11:03 am
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BA will allow a pushchair to be gate checked for FREE. This mobile seat can also be taken into the lounge. Don't see the problem.
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Old Jun 12, 19, 11:35 am
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Originally Posted by cammyloon View Post
Story in today's Edinburgh Evening News. Business UK passenger angered that BA lounge at EDI can't provide a high chair for her baby....
https://www.edinburghnews.scotsman.c...-her-1-4945689
A publication for the infernally stupid.
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