Early LCY checkin of luggage
#1
Original Poster
Join Date: May 2003
Location: EDI
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Early LCY checkin of luggage
... isnt possible and was never made obvious in the checkin documentation or process. 12.10 arrival for a 15.50 flight (hoping for lunch upstairs) but was told to Go away and come back at 13.50. Standng Hanging around..... but really annoyed at the lack of warning and now having what will be a rushed and less enjoyed lunch. Grrr.
Vent over.
Vent over.
#5
Moderator: British Airways Executive Club
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I think the limiting factor are the storage facilities at the airport. There are other threads on FlyerTalk though with consistent references to the 2 hour limitation:
LCY Bag Drop
Bag drop at LCY - how early?
LCY Bag Drop
Bag drop at LCY - how early?
#6
A FlyerTalk Posting Legend
Join Date: Jan 2002
Posts: 44,549
Looking at my booking for a flight ex-LCY, it isn't exactly clear
Under Chekin it mentions online checkin from 24 hours
If I follow the not overly highlighted "other ways to check n" link , it states that self service is available from 05:30 and that desks are available from 2 hours
There is nothing to indicate that turning up 4 hours before departure would lead to not being able to check in. I would expect to be able to use the self service check in at that time
Admittedly, the main reason that we are using LCY is that there is no need to leave for the airport until 2 hours before departure , so won't be an impact
Under Chekin it mentions online checkin from 24 hours
If I follow the not overly highlighted "other ways to check n" link , it states that self service is available from 05:30 and that desks are available from 2 hours
There is nothing to indicate that turning up 4 hours before departure would lead to not being able to check in. I would expect to be able to use the self service check in at that time
Admittedly, the main reason that we are using LCY is that there is no need to leave for the airport until 2 hours before departure , so won't be an impact
#9
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There is nothing saying that check in is restricted to those without luggage
#10
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To my knowledge, most European airlines with a check in limit of 2 or 3 hours do similarly allow self check in at kiosks (when available) on the calendar day but still won't accept bags until their stated limit.
#11
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I don't actually agree. Posters keep asking for more warnings about things they assumed that they would be able to do (the same request is frequent about fees to select a seat, the fact that you cannot through check bags on separate bookings etc) but the truth of the matter is that assuming that all rules are correctly published on the website, the more information you specifically highlight in the passenger's booking and boarding card, the less effective that highlighting is. In that sense, I personally much prefer that only the essential or information likely to be useful to a large number of passengers be highlighted (e.g. time when check in and gate close, baggage allowance, carry on allowance, lounge, and in the booking cancellation and change conditions) rather than clutter the page with information which specific passengers would indeed have needed but a vast majority are not intending to use. In this case, if BA gave all the indications that you and others want highlighted, I'd be the first accusing them of trying to use all that side information to hide what is actually far more essential.
Last edited by orbitmic; Jun 10, 2019 at 2:42 pm
#12
Join Date: Dec 2010
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I have been caught out by this too. Simply stops me flying from LCY. BA have little sympathy with people missing flights or at LHR, conformance - I know from personal experience. With a 135 minute train ride with 1 connection into Kings Cross followed by the underground transfer to Bank and DLR to LCY, the risk averse nature in me would never allow me to plan to arrive 2 hours before departure.
As far as I can see, at LCY BA operate as London airways for London passengers. It is not an airport for the masses.from the regions.
I will now put an thick Beano down my trousers - shoot away.
As far as I can see, at LCY BA operate as London airways for London passengers. It is not an airport for the masses.from the regions.
I will now put an thick Beano down my trousers - shoot away.
#13
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I have been caught out by this too. Simply stops me flying from LCY. BA have little sympathy with people missing flights or at LHR, conformance - I know from personal experience. With a 135 minute train ride with 1 connection into Kings Cross followed by the underground transfer to Bank and DLR to LCY, the risk averse nature in me would never allow me to plan to arrive 2 hours before departure.
And if you say "yes, but", what was the point in arriving so early in the first place?
#14
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It is somewhat difficult to tabulate the logic of this paragraph. On the day that your train from the regions breaks down, and the tube also crawls down to the proverbial snail's pace, followed surely by some teenagers letting off a fire extinguisher on the DLR, is surely the same day that sailing into LCY 23 minutes before departure that you thank your lucky stars that you can still check your luggage in and comfortably make the flight?
And if you say "yes, but", what was the point in arriving so early in the first place?
And if you say "yes, but", what was the point in arriving so early in the first place?
But this has nothing to do with BA running LCY for Londoners. Similar limits may well apply to other LCY airlines, for the same practical reasons - so this may not be a BA thing at all. In any event, as a Londoner with an office in central London, and likewise needing to take the Tube then the DLR to get to LCY, I too have had occasional experiences of wondering whether I have been insufficiently risk-averse, and of being saved by the proverbial bell of LCY's quick processes. Londoners equally have to decide how to plan their journey to LCY in accordance with their own levels of risk tolerance. If I were as risk-intolerant as HarryHolden68 seems to be, and if my travel plans therefore also routinely included planning to be at the airport many hours before the flight, LCY would be just as inapt for me.
LCY is really designed for people who are comfortable with turning up just in time, or shortly before that. Indeed, the airport itself has an incentive to encourage and facilitate that, because even with its expanded facilities it would find it hard to cope if everyone were to take the view that they're only safe if they arrive at the airport three or more hours early. Before the recent expansion, there have been times when LCY might well have been a candidate for a form of reverse conformance, such as sometimes seen in other places: you cannot go airside until your flight departure time is sufficiently close.
#15
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I think that the point is that HarryHolden68 never wants to be in that position even if everything goes wrong, and therefore wants to plan to arrive at the airport perhaps three, four or more hours before the flight. I can understand why someone who is very risk-averse may want to plan in a way that means that even if things go sequentially pear-shaped, they will still have a very generous wait at the airport. For such a passenger, an inability to check-in bags many hours before the flight won't work. (We used to see many people sitting around in the T5 check-in area waiting for bag drop to open, probably arising in many cases from a similar level of risk aversion.)