Small changes that could make a difference
May 22, 2019, 5:53 am
#17
Suspended
Join Date: Aug 2010
Location: DCA
Programs: UA US CO AA DL FL
Posts: 50,262
Anything that BA currently tracks in its system ought to be capable of display on the app. Thus, baggage tracing, gate assignments (and changes), incoming aircraft information, and the like ought to all be fed to the app as data already exists for other BA business purposes.
Other features such as priority security, lounge access and the like, may be a bit more sophisticated and require more work.
The baggage feature is especially calming as one "sees" one's bag loaded onto the aircraft and then off and on again at connection points. All of this in real time. If there is an issue, one can tweet immediately and one may well have information on landing as to the bag, e.g. "it's on the next flight."
Other features such as priority security, lounge access and the like, may be a bit more sophisticated and require more work.
The baggage feature is especially calming as one "sees" one's bag loaded onto the aircraft and then off and on again at connection points. All of this in real time. If there is an issue, one can tweet immediately and one may well have information on landing as to the bag, e.g. "it's on the next flight."
May 22, 2019, 7:37 am
#18
Join Date: Apr 2016
Location: Yorkshire
Programs: BAEC
Posts: 355
I received notice of a seat change (due to change of aircraft type) months in advance of my last BA flight via email. I had paid for seat selection so don't know if that makes a difference..The flight then showed in red text in MMB telling me my seat selection had changed up until departure.